This is the worst company that I have ever dealt with in my entire life. Because Gary works from his home, he thinks that he can fly under the radar. I wanted someone to do decorations for my wedding and thought he would be good for his cheap prices. Boy was I wrong. I first went to his place to check out his inventory. He quoted me some prices but I didn't book with him bc I wanted to see his work in person. So I left and later tried to contact him to see his wedding decor work at other venues. Every time I emailed him to check out a venue he would ignore me. After about 3 weeks of emailing, he finally responded.
I went to check out the wedding venue and as I has suspected he did a terrible job. There were safety pins showing everywhere in the backdrop (he used that to pin up the material), the curtain part of the backdrop was rushed and was half open and showing the wall behind it, and the satin chair covers were done in a rushed way so that they were crooked and bulging at the seat. I tried to contact Gary to discuss what I saw to ensure he wouldn't screw up my wedding decor but he once again ignored my emails for another 3 weeks. He then emailed and said he could meet wherever and whenever I wanted but when I emailed him the place and time, he didn't show up or Email or call to say that he couldn't make it.
I finally had to go back to his house in surrey to meet him. When we discussed the same items and prices that he had quoted me the last time, he went back on his word. When I showed him a picture of a backdrop I wanted (from his own picture album) he said he would do it for a certain price. He said it would include as many lights as I wanted for the same price. Then when it came to writing it on the order form, he said the price would be higher and there could only be limited lighting. When I asked him what had changed, he said that he didn't have his glasses on and hadn't seen the picture in the album properly (even though it was his own picture!) When I asked him about payment, he previously said that I could pay him a 25%deposit at the time of booking and the remainder in cash at the venue after they had finished decorating. He then changed his mind and said I had to pay him the cash before they started the work or they wouldn't do the work.
Because I asked more questions and wanted everything in writing, he got upset and said he couldn't do my decor bc it was too complicated. When I told him that he kept changing the prices and going back on everything he started yelling at me and told me he couldn't do my decor. I left and told him that he was the worst company I had dealt with and the most unprofessional person. He just laughed at me thinking the whole thing was a big joke.
Don't book with this guy bc he will screw you in the end!!! I'm so glad I found out before booking or paying any deposits! read more