1. Dream Decorations Florist

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Parkland, FL

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Dream Decorations Florist

5.0 (4 reviews)
Closed • 9:30 am - 4:00 pm

Dream Decorations Florist Photos

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Lily’s Bloom Boutique - Red roses and anemones

Lily’s Bloom Boutique

4.1(12 reviews)
7.8 mi

I was sent a beautiful bouquet from Lily's Bloom Boutique. The bouquet was received on Monday and…read morethe flowers were dead by Friday. When I contacted the store they immediately tried to fault me for not following the instructions. This was not the case. The woman did offer a replacement, but continued (by text) to fault me for the flowers not lasting. I wasn't contacting them for a replacement, but to inform them of my experience. I keep fresh flowers in my home every week. I know how to care for flowers. THE CUSTOMER SERVICE WAS DEPLORABLE.

This was one of the most disrespectful and uncomfortable customer service experiences I've had in a…read morelong time. From the moment I walked in, it was clear I was not welcome. The staff member acted annoyed by my presence, offered no genuine help, and very quickly began speaking to me in a condescending and dismissive manner. When I asked reasonable questions about the pricing -- which was extremely high -- I was treated as if I couldn't afford it and as if my questions were a waste of her time. If you're going to charge luxury prices, you should be able to explain the value behind them. I work with a wide range of clients, including high-profile individuals, and I understand premium pricing very well. What I don't accept is being talked down to or made to feel inferior for wanting clarity. Instead of professionalism, I got attitude, judgment, and blatant disrespect. The interaction was so uncomfortable that it made me seriously question whether I was being profiled based on my appearance or the color of my skin. I can't prove intent, but the treatment was undeniably dismissive and degrading -- something no customer should ever experience. This business clearly does not value all customers equally. If you don't fit whatever image they've decided is "worth their time," expect to be rushed, judged, and disrespected. I will never return, and I strongly advise others to take their money elsewhere.

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Lily’s Bloom Boutique - Red roses with opened petals

Red roses with opened petals

Lily’s Bloom Boutique - Red roses and anemones

Red roses and anemones

Lily’s Bloom Boutique - Pink roses and blue hidrangeas

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Pink roses and blue hidrangeas

Dream Decorations Florist - florists - Updated October 2026

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