We put new supposedly pet proof carpet in 18 months ago, and had problems with just normal walking, let alone pet stains which would not come out since day one. We tried 2 other companies, one large well-known franchise and another local company, and the dirt and stains reappeared when the carpet dried. I called another cleaning/restoration company who quoted me an outrageous price for just my 11x15 living room and hallway. Frustrated, I called the flooring store, who recommended DRC, as they do thier showroom. Stacy was prompt, super nice and very professional. He explained the stain agents he'd apply, said he increased the PSI to maximum level and honestly, while not completely dry as of this writing, the carpet looks amazing! He even got out stains I'd hoped just to be less noticeable. I also had an 8x10 wool area rug and upholstered chair cleaned, which look like new now. The price was very reasonable and we're more than happy. DRC now has a customer for live...I enthusiasticly recommended them for your cleaning needs. read more