Lucas is very knowledgable, pleasant, and good to work with. He fixed our ice maker on two fridges.read more

LG fridge hose water leak repair was fixed by Lucas. Very happy he did an excellent job. Very…read moreprofessional and courteous and prompt. Repair cost was also very reasonable. Highly recommend. Thank you !

Both our refrigerator and stove top malfunctioned and we read the reviews here and called Dana at…read moreBergerons... We couldn't be more delighted and satisfied. Dana returned our call promptly, made an appointment and was on time, was friendly and professional and fixed both appliances perfectly. We also found him skilled and honest. Bergeron Appliance Repair earns my highest recommendation!!!

I haven't needed to call on Bergeron's since 2014, but today when I needed a service call, they…read morewere out a couple of hours after my call. Norm (the owner) called me back within 5 minutes of me leaving a message on their machine. A quick call back is very rare, having a friendly person call you back is even more rare! Norm's employee, David came out today, he was also very nice and professional. He was friendly to my curious dogs too! David was honest and told me the dishwasher wasn't worth repairing since the cost for the part cost almost as much as a new dishwasher. Bergerons doesn't sell appliances, but David gave me a couple of really helpful tips for buying a new dishwasher. I put his good advise to use tonight and purchased a new one. *If they sold appliances, I would absolutely purchase from them* After two years of using Bergerons, I'm happy to say that the great service, and honesty is still very much part of their work. I wouldn't recommend anyone else to do the job!

I contacted JM Appliance Service for a problem with a refrigerator…read morenot cooling to proper temperature. Jamie came to my home within 3 hours, diagnosed the issue, ordered the part, and set up a date/time to return to finish the repair. JM Appliance Service is, without a doubt, the best appliance service in the Worcester and surrounding Towns area. Professional, knowledgeable, timely, responsive, reasonable rates - I could go on and on but you get the idea. HIGHLY recommended and I will not hesitate to use and recommend JM Appliance Services again for any appliance Service or Maintenance. Give them a call, you won't be disappointed!

Jim is the best appliance repair man. He can do it all. I…read morefinally got rid of old appliance and bought the machine he recommended.

Very friendly and knowledgeable. They repaired a noise issue with my washing machine at a realistic…read moreprice. I found my new appliance repair company for sure!

Service was quick and tech was amazing. Tech arrived on time and was very knowledgeable of my…read morerepair.

My washing machine broke down, and I needed work on my refrigerator. I called Revive and he came…read morethat day, had to order parts which came in two days. He repaired both things and the charges were fair. Don't hesitate to use Revive he is very knowledgeable about things and does it in a timely manner.

I was hoping my fridge could be fixed. unfortunately it couldn't. This is the most unprofessional…read morepeople I have ever seen. I'm 52 and disabled. I've been cussed at and paid $1135 for a fridge I don't have. Buyer beware!!!!!

We were referred to them through Percy's. We called and they were here the next day. They asked…read morepertinent questions to our problem and we're knowledgeable. They came within the timeframe they gave. Dave called 20 minutes prior to arrival. He was friendly, polite, respectful and helpful. He answered all of my questions and was very informative. Very reasonably priced. I would use them again in a heartbeat.

Scam Fees and Pressure/Threats to Pay…read more I called up to ask about a gas stove repair - explained in detail the problem (automatic starter for gas burner not working). The person I spoke with asked about the brand and model, then told me it would be no problem to repair. They said nothing about an appointment fee or service charge just for showing up. Service tech gets there when my sister in law is watching kiddos - literally looks at the stove for 30 seconds and says we can't fix that. Then he bullied and threatened her into paying a $95 "service call" fee - he implied he wouldn't physically leave unless she paid him right away and refused to wait until I got back (less than a mile away). She felt unsafe. She paid and he took off. He was in our house for less than 5 minutes. I called up to discuss, the person who answered the phone called me stupid for not knowing there would be a service fee and then promised his manager would call to discuss - guess who never called? Just a thoroughly dishonest company that I could never recommend doing business with - very shady.

Our dryer stopped working so we reached out for a repair. Javid was quick to respond and available…read morefor service the very next day. He was knowledgeable and professional and able to diagnose the problem quickly. Our dryer was stacked on top of the washer in a small closet so it easily impressive that he was able to make the repair without taking down the dryer. Quote was within expectations given the higher rates in the Boston area. The repair took about 1.5 hours and the parts come with a 2 year warranty. Would recommend.

Javid came in and told me precisely what he was supposed to do. He took care of the dryer, and he…read morefixed it. We did some research online, and we found that the average cost of a dryer repair; his quote was within that range. He was on schedule and kept us updated on his arrival. However, what amazed me was that he was so clean. It was a pleasure working with him, and we will be using him again in the future. Thank you for your service; he was perfect.

Had a leak in my Bosch refrigerator water dispenser. The first Bosch-recommended repair services…read moresaid they were only repairing appliances that they had sold. These guys showed up first thing the next day, were friendly, knowledgeable, and worked fast. Highly recommend!

zero stars After a service call for huge leak from Electrolux 2 year old dryer he determined…read moreit was the steam perfect feature and gave me 2 options A(repair if $500 or B) he could disable the feature. One day later I contacted the owner James LaFleur for assurance that the disabling would not affect the dryer performance and his response was "I have the covid virus and I gave it to you then said Fuck you and hung up!!! I am a cancer patient and a senior citizen currently self quarantined and in shock because I have never been spoken to like that EVER! I merely asked for reassurance that a repair service would not alter performance and he lost his temper yelled at me with profanity and like a crazed person said he hopes he transmitted the covid 19 virus to me. Shock and awe!! I have reported him to Health Dept, Better Business Bureau and I have recourse under Comm of Ma Consumer protection Sec 93. If service faulty and he damaged function if dryer! In addition I recorded the call where he screamed and used the F word and saved text he sent stating he hopes he gave me virus because he has it! OMG imagine anyone telling a customer that?! The City will grace that as he's considered a spreader! The man needs anger management and sensitivity training beside the fact he arrived at 9AM Sloppy and in dirty work clothes. Also gave me unsolicited advice on how to cure cancer... I believe this is a troubled man with issues. As a former and now retired executive highly trained and skilled in customer relations he is reprehensible and ignorant! He treated the wrongs woman ---whom he thought he could use abusive language to and get away with it -- but not realizing I'm no shrinking violet! Do not subject yourself to a business owner who treats anyone in this manner!!

The company cancelled 10 minutes before the technician was scheduled to arrive at my house. We had…read morealready taken time off of work to be there. No makeup date was even attempted to be arranged. I would never work with this company again in the future.

I had a good experience with Prompt Appliance Service. Customer service was great and the issue…read morewas fixed quickly. The rate was very reasonable. I had a slight issue with the appliance after service. Bob was quick to return my call, he came out shortly after and was happy to do so. The issue was not associated with the work he did. Bob also took the time to clean out my dryer which was not part of the service request. I will use Prompt Appliance going forward.

Very expensive for making me fix the problem. I was blown away by his price for 20 minutes of…read moresleuthing ($100). Sorry Bob - never again!