We had a little bit of a plumbing emergency this week at my fiance's house, and when he called his…read moreusual plumbing company they said their first available appointment was in a WEEK. I called a company I had used before, Precision Plumbing, and they said they could be there that day; however, later in the day, they asked if they could outsource to an affiliate of theirs, which ended up being Zoom Drain. Precision had guaranteed me an arrival time after 5pm; I received a text from Zoom Drain saying they'd text me 30-45 minutes before they arrive, and Precision told me Zoom would be there 2-6pm. I received a call around 2pm and they showed up around 2:30pm. Wyatt, the technician that showed up (there were two people, I believe, though) was able to quickly diagnose the problem and fix it. They were in and out within half an hour. The total price was $666 (ominous, ha) and that included the time and the work - they had to move both toilets to get to the pipes, my fiance said (I was working downstairs during that time), unclog both, and then put both back. Would use Zoom Drain again - I see they're in Clarkston, same as Precision Plumbing (Troy area, but their tech was in Clarkston that day too), but they were able to come to my fiance's house in Farmington Hills which was nice.

They came quickly later at night. Did a great job! It's not the least expensive service in the…read moreworld, but sometimes that's ok. Would recommend.

So these guys are great! When my washer drain backed up and decided to flood an entire room, they…read morecame on short notice and took care of the problem. But, a lot of businesses can fix plumbing. I am giving American Sewer Cleaner five stars because the technician that came here cleaned up the mess and straightened everything up very nicely. They have a large coverage area, so you're likely covered if you're anywhere in Genesee County. Definitely recommend.

I've used these guys twice, first guy helped me diagnosed the problem and didn't charge me a dime…read more I gave him some cash to buy dinner figuring it was least I could do. Second time was the other day, the techs name was Nate. He was extremely personable and did a great job for us, good to see "normal people" in this day and age. I called in the morning and they came out same day. Couldn't be more pleased with the service.

The service from this company is absolutely top notch. We had a few hiccups in our house with…read moremoving in and Steve and Jameson had fixed it right up, like crazy quickly. And not only that, but there was some digging that was needed to complete the job and they dug everything up AND fixed what they dug! Who does that? You get the best value because if you want the best, you call them. You cannot go wrong with Mid State Sewer Service.

From the owner: We at Mid-State Sewer Service offer a range of cleaning services including video camera inspection,…read moremain line sewer cleaning, kitchen and bathroom sink cleaning, shower and bathtub drain cleaning, toilet backups, floor drain cleaning, crawl space clean out entry, roof vent cleaning, drain tile cleaning, storm drain cleaning, hydro jetting, and sewer/ septic backups

They came out and blocked my drain completely I had a plumber from Facebook come out and they…read morecleared my line no problem but these guys came out and instantly said I need to cut pipes and charged me 3 times what the other plumber did and didn't fix anything I'm highly upset I should have just went to home depot and didn't fix anything the shit myself do not trust these liars the guy took advantage of my wife because I was at work Jason andreoni I'm not happy you damn scammer

The technician seemed ok but based on my experience the office support staff is utterly…read moreincompetent. The project had to be delayed because the office manager waited until half an hour before the job was supposed to start to call for my credit card information. The office had called a couple days earlier to confirm but made no mention of needing a card at that time. When I complained about having lost the appointment the office manager accused me of trying to avoid paying - even though giving her the card information was never a problem! Calling half an hour ahead of time when I wasn't available and then cancelling the job (even though I returned the call within half an hour) was the problem. She refused to give me the name or any contact information of the franchise owner apparently aware of her own dysfunction and not wanting anyone at the company to find out. Would not use again and would not recommend.