Rusted out pool pipe needed replacing. Jerry showed up on time the same day and disconnected…read morepiping. He recommended piping be put underground, being late in the day he showed up the next morning to assess the situation and accused the builder of a 6 year old house that the gas line was 'not up to code'. I contacted the builder concerned who reassured me it was with photos and a video. He then reassessed the situation and determined it was ok then said he would be "right back". He never returned that day. It being day 2 with gas for hot water, i contacted another plumber. I texted him and figured he didn't want the work. He called back and said he still wanted to complete the work, but said he had 'emegencies' that day and forgot to contact me. I said that's fine but i need a fixed bid. He said he could provide an estimate but "didn't know what he was going to find" in the ground. Which is not a "fixed" bid. The new plumber showed up the next assessed the situation and determined that digging was not required and gave me a firm cost. They had my gas back on by the afternoon. Meanwhile, I told Jerry i would pay for the work completed as I felt bad. He showed up to my house without notice and demanded payment then as 'he had to be somewhere'. As I was out i told him i could leave him a check when i got back but couldn't magically appear at that moment. I ended paying Jerry for the 'work' he completed. A nice fellow, but not very focused on the customer's situation. He recommended unnecessary work ( a bunch of needless trenching) and needless anxiety (by suggesting my gas line was not up to code and the house may 'blow up'). And i spent $460 on nothing but grief and a 2 day delay. Wouldn't recommend. Find someone else.

Jerry with J&J Plumbing was on time and fixed an unusual plumbing problem. He stayed with it…read moreuntilt he problem was solved. I highly recommend his services. His name is in my call file when we have a plumbing problem.

Ridiculously overpriced and unapologetic for it. Gave us a bid for a direct swap out for an instant…read morehot water heater. The price was extremely high in light of the actual retail of the unit. I questioned this and they remained where they were stating they could "not break down the cost" as it was a flat fee. Two other licensed and reputable plumbers were within range of each other and both were 40% less than Davis. It always pays to look at costs when dealing with anyone but in this case, the price was so out of line they made it an apparent necessity. It's a shame as we liked their technician Kyle.

Had a small issue that needed to be fixed & within a very few minutes, my new favorite 'Davis…read moreDudes', Kyle & Dillon, had it all done perfectly! Plus my garbage disposal was dead, but just their presence (I'm not kidding!) somehow seemed to bring it back to life! I was shocked, still can't believe it started working again, like magic, when Dillon merely laid down with his head under the sink! Dillon also educated me on the maintenance of both the disposal & the P trap in the guest bathroom, as well as the tub spout issues replaced last time. Good teacher! Both of them knew exactly what they were doing & Kyle had the "small issue" fixed in about 2 minutes flat! Yea Davis! And kudos to Tricia, boss lady in the office, for her "good PR." Excellent management!

Requested a quote to do a garbage disposal install. William came out and said it is entirely…read morepossible to do it, a sink, and cut out the counter and cabinet, but he has to get with his master plumber to finish a quote. Then ghosts me for 4 months.

After our house was heavily damaged by the Memorial weekend tornado in 2024, Bear responded…read moreimmediately to our phone call. They have provided assistance and guidance every step of the way in our rebuild and insurance coordination. Both Bear and their subcontractors have been great to work with. We will never use anyone else and highly recommend them.

Good communicator, fast, knowledge and cared about the quality of his work…read more Wanted a simple faucet install, but the unit I wanted to install had a minor issue. Clint found a good workaround with his experience.

Clint responded to requests promptly and arrived on time. He obviously has a great deal of…read moreexperience and is very knowledgeable. He discovered a leak in our plumbing not related to our project! He works clean and efficiently and very pleased with the result

I've used C&S NWA Plumbing for service work, new construction and septic system installation and…read morehave never been disappointed. They're professional, friendly and prices are fair. Highly recommended!

UPDATE: I called them back after discovering my faucet was completely inoperable and they sent a…read moretechnician out the next day and he fixed it. They did not charge me for the call back. The plumber came in looked at the faucet and shower head to replace and said "I don't have the right tools" then left to get them. Came back 40 minutes later and said the parts we had would not fit, left again to go to Lowes, came back and had a part to put the old faucet back on. Charged us for 3 hours when he was only here for maybe 50 minutes. Then to top it off, the faucet is so TIGHT, I would need a pair of pliers to turn it. My husband finally tried turning it on and NO Water comes out. It is broken. This is ridiculous. DO NOT RECOMMEND

Very positive experience. VERY honest and came over while he was in the area the day before so he…read morecould see if he needed to bring arts for the next day. He ended up fixing the problem right then after looking up how my Delta touch faucet works and troubleshooting the night before on his own time. We plan on keeping his number on speed dial!

Robert came to my home same day as called and did amazing work on 3 toilets in the home. He was…read morefast, super friendly, and totally affordable. Robert was the kind of person you want coming into your home and bedrooms to make repairs. He was clean and 100% trustworthy. He helped me make decisions based on my needs and looked out for my best interest, not his. I will use him again for any plumbing services I have and am glad I called him. He took a major headache of mine and in a few hours wiped it all away.

I really like a Franklin as a company. They are all quick, knowledgeable and everyone I've…read moreinteracted with over the years has been friendly. If there's an issue, they're all on top of it. Not to mention their best pricing. We've had lots of work done by Franklin's HVAC, Electrical and Plumbing Teams and their estimates are better than everyone else. I've recommended them all to my neighbors and I'm so happy whenever I see a Franklin vehicle in my neighborhood because I know they're getting the best service.

Came on 2 days notice, quick, efficient and very nice. I had a pipe that had frozen and leaked…read morethrough the baseboards when I turned the hose on. They knew exactly what it was when I described it.

Pete was very professional, knowledgeable, and did a great job fixing a main line leak in our…read moreirrigation system. Definitely plan to call Pete first for any irrigation needs.

From the owner: Backflow Testing & Repair Irrigation and Landscape Lighting…read moreInstall, maintenance & Repair Drainage