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    Drain-Rite Rooter

    5.0 (1 review)
    Closed Closed

    Services - Drain-Rite Rooter

    Drain repair

    Hydro-jetting

    Plumbing inspection

    5 More Services

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Toilet repair

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    7 years ago

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    Steve's Plumbing

    Steve's Plumbing

    (15 reviews)

    Steve's responded quickly to our initial call. Evaluation revealed leaking underground pipe…read more Location of leak was performed by a specialist. Then, Steve's was called, informed of the specialist's marking of the location, and scheduled to return between 0900-1200 their next day for this repair. They arrived after 3 PM, Friday. They were not prepared; did not have the equipment or supplies or enough time to perform the scheduled repair. Needless to say, we did not schedule further work with Steve's.

    I am VERY disappointed with their service. My home warranty service sent my work order to them…read moreafter the big freeze we had in February. The when I heard back from them, the best they could do is schedule an appointment a week out. When our appointment date came we waited all morning for them to arrive and got a call that they "were a technician short today and help wouldn't be available until the afternoon." I received a call a about 4:00pm saying that they were busy and needed to reschedule another week and a half out! I ask what was wrong with tomorrow and was told they were "busy." I asked them to reschedule someone else out as our new floors were buckling and delays would only cause further damage. They refused to help.., in fact, the lady I was speaking with hung up on me. I called back and a different lady answered and I told her that that the lady I was speaking with prior to her had hung up on me. She suggested that maybe I had been "a little short with her" to which I explained I was only trying to describe the severity of my problem. This company, from my personal experience, is sadly a total joke and very unprofessional. Thousands of dollars of new flooring going down the drain because they can't schedule their work properly. They were not helpful at all and VERY RUDE! I'm filing a complaint against them with my home warranty company. Mike Elam

    Drain-Rite Rooter - plumbing - Updated May 2026

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