Marc did an absolutely amazing job fixing my RV. From the very beginning, it was clear that he…read moretruly knows what he's doing. One call or message to Marc, and he gets things handled quickly and efficiently. He completed everything that needed to be done and took the time to explain everything to me so I understood what to watch for moving forward. What stood out most to me is how much he genuinely cares. No matter how long of a day he has had, Marc goes out of his way to make sure your RV is fixed properly so you feel safe, comfortable, and confident in your home on wheels. I have had an incredible experience with his work and would highly recommend him to anyone living the RV lifestyle. Marc is genuine, kind, hardworking, intelligent, and takes his job very seriously. It's rare to find someone who is not only skilled but also truly cares about the people he helps. If you need your RV fixed, don't hesitate to reach out to Marc -- I can confidently say he'll get the job done right and in no time!

Was very knowledgeable. Wasn't there to run up the bill. Fixed immediate problem to gave good…read moreadvice for upcoming needs.

This company is honest, friendly, patient and more than fair…read more I will always be a fan of the staff. I had a brake issue on my travel trailer and couldn't be happier with Northwest Coaches repair.

What a great group of people at North West Coach. Our RV was well taken care of, they communicated…read morewith us throughout the process. Work was done well and cost was reasonable! We will definitely be repeat customers!

Did a great job on my lawn. I highly recommend for I posted for help and he responded very quickly.read more

From the owner: Great customer service. We take pride in our work…read more Always take the steps to do the job the right way the first time.

Unrivaled Legendary Service! 5 Stars is Not Enough!We have been using Torklift Central for a few…read moreyears for our trailer, and their service and customer care have always been incredible. But what they did for me recently went so far above and beyond, it felt like old-school 1950s legendary integrity--the kind of human decency you just don't see with companies anymore.While working a temporary job out of state, I had to run back to Washington with my trailer. During the trip, I missed a wide turn and completely bent my trailer axle. It was 4:05 PM on a Friday, and I was scheduled to haul it back out of state the very next morning. Frantic, I called Torklift, and they told me to come right in. Getting caught up in rush-hour traffic, I called back to tell them I'd be four minutes late--which was after closing time. Instead of locking up, they told me they would wait. Nobody does that anymore.When I arrived, DJ and Keegan moved mountains to help me. Initially, they were completely booked out for a week. I was beside myself with stress because I absolutely had to be back at my new job Monday morning. DJ and Keegan were incredibly kind, empathetic, and understanding. They managed to squeeze me into the schedule for first thing Monday morning.I arrived Monday at opening and waited. We were all at the mercy of the parts delivery team, which didn't drop off the components until mid-day. The absolute second those parts arrived, Foreman Brandon and his mechanic Chris raced to work, thrashing to fix my trailer as fast as humanly possible. Senior Foreman "Eagle-eye" Johnny masterfully coordinated every single step of the workflow, flawlessly running the shop and managing multiple other clients at the same time. The entire team rallied together, going completely out of their way to get me back on the road. Because of their absolute tenacity, I was able to roll out of there a few minutes before closing that same day.I could never truly repay this team for their immense kindness. They didn't just operate as a business; they showed up as a team of genuinely good human beings trying to help out another person in a bind. They treated me like royalty. Torklift Central has a customer for life, and if you want top-notch work paired with unmatched integrity, this is the only place to go!

Today was a Good Day! My husband is working on his Harley and needed his Customized Crash Bar…read moreBracket cut so we went to Torklift Central to see if they could accommodate our needs. My husband is so happy with the Service that was provided! The Customer Service was Above and Beyond Awesome. They were able to answer all questions asked without hesitation. We were able to leave the Bracket there to be cut and we were told it would take about 30 minutes so we were able to go to another store and pick a few things up. I highly recommend Torklift Central!! Also easy access to turn in off of Central Avenue in Kent to their Business and great parking. The store is cleanand they even have a Raffle going on to win really cool items. We will definitely return to Torklift Central!! Look them up torkliftcentral.com

Had a problem with the suspension on my fifth wheel trailer. Told me I didn't need an appointment…read moreso just drove to Gitt's and an employee came right out to help! Solved my issue quickly and sent me on my way. Very impressed!

The mechanic I spoke to worked there over 25 years. He informed me what would work best for my…read moreneeds. He gave me a few options, an ideal setup, or even for much more weight capacity. I decided I would trust his judgment, and I am glad he did. The first trip on my new overload springs: My 2016 TC11 camper does not sway anymore on turns (at all). I should have done this when I bought the camper new about eight years ago! There is no porpoising after a bump. Any road bump is almost immediate and then it is gone, no shimmy. Seriously, no tip on turns. I've never, ever had such an easy drive with this camper. Changing lanes: better Stopping: better Very windy roads: WAY better Roads (up/down + sharp turns) WAY better Braking while turning: WAY better Driving without the camper: smooth roads are no different. Bumpy roads so far seems a bit more jarring. I'm happy to give up the softer ride for better camper driving. Overall: absolutely worth it for drivability, safety, and overall experience. The original 2002 F350 spring pack was 5 lower, 1 upper. The new pack is 5 lowers and 5 uppers. There is a 1-1/2" gap from the bed spring contact points to the uppers. Under normal road driving conditions, you don't typically engage the uppers. The original upper was rated for 500lbs per side. The new uppers are rated at 3,000lbs per side. The truck angle rides about as high in back as if my airbags are at 50+psi and fully extended, but they are no longer used. The old lowers obviously had taken a set at a lower stance. Overall experience: I like this shop. They did well.

Came in for propane refill. Cheap, quick and nice employees…read more Called earlier, they were clear on how to come in for the first time, will be coming back.

They a Big Effort to Help Me out in Purchasing Rv ,Patient,I would Recommend Highly ,Clean Rigs…read moreshows Pride

Rob did an outstanding job in every way - the work he did, the explanation, and follow-up. We…read morehighly recommend using him. We will definitely go back to his shop.

This place is the real deal. Super nice guys Rob and Nick. Bought a used boat with a janky trailer…read more Brought it in from Renton. It was worth the drive. They did a thorough safety inspection. They fixed the lights and replaced a bent axle. Reasonable pricing and very timely. Trailer is now worry free. Will get all my trailer work done here in the future.

My family and I were first-time renters with Squatch RV. We rented an RV for one week so that we…read morecould visit family as well as a couple of national parks. The first issue that threw me a bit was the fact that they weren't open on the weekends. Don't most people start their vacations on the weekend? Ultimately, this ended up being okay because they had the RV ready fairly early on Monday morning. We picked it up and were on our way. Things seemed fine until we were a day or two into our trip. We all woke with these welts on our bodies. It would be natural to think that these were from mosquitoes, but they didn't look like mosquito bites. They were little red welts with an open area in the middle. We were perplexed at first but after doing a little research, we were left to conclude that they were bedbug bites. These were likely in all of the upholstery in the RV. Strike number two came when we were on our way home. On a busy section of I90 headed westbound, right before Snoqualmie pass, one of our tires blew out. It was on a weekend. When we called to request service from Squatch, there was no answer. I now see another reviewer who had the same problem. Cars and RVs don't just need fixing on weekdays between 8:00 AM and 5:00 PM, so it was frustrating not to be able to get help. We ended up getting in touch with a tire tech in Cle Elum and he drove out to our milepost and changed the tire. While he was helping us, he mentioned that nearly ALL of the tires on the RV were in need of changing. The word he used was "bald" and indicated that the RV was not safe to drive. I will acknowledge that we should have looked more closely at the RV at time of rental, but I will also be the first to admit that I would not know what to look for in a tire. Maybe my husband would, but ultimately, isn't this the responsibility of Squatch? That they could send a family of four out in an RV that was potentially very unsafe to drive upset me greatly. I could get over the bedbug issue because from what I've heard, bedbugs can't hurt you (only cause oozing welts) but we could have had a serious mishap on the road because of the old tires. Upon our return, I contacted Squatch to share my frustration, but it's been a week, and I have not had any response. Sydne, the woman in the front office is very responsive, but I think her hands are tied as she is unable to do anything to improve our experience without some action from her management.

Terrible service, spent over 2500 on a rental that didn't work, was extremely filthy, moldy coffee…read morepot, no working a/c, carpet and sofas had to be covered with sheets as I wouldn't let an animal step or sit on there let alone my kids. The service was awful, spent the entire trip trying to trouble shoot, lost our food twice as the fridge didn't work properly, rode 8 hours each way with no a/c two toddlers, two teenagers and my husband and myself. They wouldn't give us paperwork when we left, and I've waited a month to hear back and Sydne emails me to say there is no issue with the RV, that the condition is good just a little work but clean(will post picture of just the flooor and it's filth - which until you pulled the pop-out out you couldn't see the degree of filth), and here is nothing they can do. It was a nightmare trip and the owner was supposed to call us back and every time you try to call them he's "/"away for work and his cell isn't working right now" promise to call you back...it's fraud and I promise you - look at the other reviews (wish I did) DO NOT WASTE YOUR MONEY ON THS HORRIBLE BUSINESS. We have a following into the BBB and have met with a lawyer. Hoping for other families to not have to deal with this same nightmare.

Excellent customer service is rare nowadays, but we found it with Wescraft! We had an appointment…read morefor Wescraft to take a look at several issues/questions with our newly purchased travel trailer. From the moment we pulled into the parking lot, we knew we had picked the right place! The office staff was friendly and had our paperwork in hand, They were prepared for our appointment and we were quickly looking at our list of issues with their professional, skilled technician, Jason. He knew his stuff and went through our list either correcting issues or explaining how things work in the trailer. Jason was patient when we asked follow up questions and did not make us feel rushed at all. We had expected to leave the trailer with them, but everything on our list was addressed and we were on the road, with our trailer, in about an hour. No charge. Wescraft's solid customer service and skilled employees earned our business for future repairs and maintenance on our RV trailer.

Friendly and commutative. Reasonably priced. The receptionist was very patient and helpful.read more