Used to eat here regularly about 5 years ago it was great, but reckon it's changed hands of late. Didnt eat in this time but had take away.
Two of the dishes we ordered werent even edible and went in the bin, one of which wasnt even what we ordered! The beef was so fatty and grissly we couldnt eat any of it. The egg fried rice had no egg in it. Even the portions are smaller than we used to get from here.
So we rang up at 7pm to say two dishes were beyond edible and the woman didnt want to give a refund. Eventually got her to do so (£12 for two dishes we threw away, not a time to be wasting money) it took 15 minutes for her to do the refund. No apology by the way.
Anyway, i have a newborn baby so went to bed about 9, at half 9 they rang up and woke me! To say they were sending a driver round to check the food to ensure it was dissatisfactory, which is fine im sure they get fraudelent calls BUT over two hours later at 9.30 at night?! She also said she would get the driver to bring the receipt for the refund so i thought yes fair enough that sensible. So I waited til nearly ten pm, no one came so i rang up and she said all drivers busy she will send him soon, so i advised i was going to bed and could he put the receipt thru the door.
Didnt recieve the receipt, so I rang up the following evening checking the refund had gone thru worried it hadnt as she did faff when she was doing it. She said she threw the receipt away.Then laughs nervously! I said ok so could i talk to the manager please. The manager speaks no english she says. Great i said! How do you run a business?! So hubby goes down to the restaurant and she gets it out the bin!!!!!! Whilst there a colleague took a phone call, he said on phone oh ok sorry you didnt get all your order we will try and get someone to bring it to you. Try?!
So anyway we got our refund, no apology, was woken up, bit annoying, couldnt make this stuff up really basically we wont be going back!! Will have indian next time. read more