Muscle shoals eye center refuses services to disabled veterans. Please go some place that respects…read moreveterans. I wouldn't go to any eye center.

I've been waiting 9 weeks for my replacement glasses. Every time I call I get the run around with…read moredifferent excuses. Every single person I speak to has a different story. I do not recommend going here at all.

Hunter Snyder is there now. The name has changed to "Southern Sight". He's giving out some good…read moredeals right now so if you want a great price on some good lenses, give him a buzz.

Updating this review from a year ago. Fell and severely bent the frames and one lens popped out of…read moremy main eyeglasses over the weekend. Drove to Jody's to see if they could be fixed and also purchase new ones in my existing frames. The optician fixed my damaged glasses at no charge within 5 minutes. I got new sets of glasses from a new prescription in my own frames. Returned in 2 1/2 hours to pick them up and have them fitted perfectly. Outstanding service, quality and reasonable prices! Jody's Optical is an optician shop which makes custom eyeglasses from your Doctor's prescription. Usually eyeglasses are made onsite within a matter of a couple of hours. I love this business for two primary reasons. They will fit new lenses to your old frames or your own frames which you have purchased elsewhere. They have a large selection of frames if you wish to purchase frames there, however. Second, they always do an outstanding job of fitting your glasses to your head which is a skill missing in most big box retailers of eyeglasses. Have been buying eyeglasses here for years and recommend them highly.

I am new in town. The doc I saw here was recommended by my lifelong ophthalmologist in B'ham…read more I have been seeing my ophthalmologist for about 50 years with many eye evals over that time span. Having my eyes dilated has never been a problem until my visit here. First thing I noticed was my eyes dilated faster than ever before. After exam when I got to my car to return home my vision was SO blurry I was anxious about driving the short distance home! My vision stayed blurry for about 3 hours!!! Not a good experience.

Scheduled appointments for my wife and myself. The appointments were spread a week between because…read moreone of us has to drive because I assume they would dilate our eyes. They called to cancel my wife's appointment, the first one, the afternoon before the appointment. I returned their call and asked if I was to receive the $25 fee for cancelling less than 24 hours. The "lady" on the end said they don't really collect that. But they sent me no less than 10 emails about the appointment with that same threat in it. "Lady" said don't be rude to her, she's a human and that is system generated. No accountability for their own business. I hung up. "Lady" called back to tell me not to be rude. Told her her place of business was at the height of rudeness for 3 weeks and she failed to understand. I told her so...and she hung up. Do not deal with these people. People are so fed up with the arrogance and mediocrity of medical "professionals" nowadays. Too many low IQ people involved, too much arrogance, too many self-serving incompetents who feel justified in doing whatever they want. They think it's okay to threaten us with cancellation fees and then cancel less than 24 hours when I have scheduled a day off and had to find a substitute to cover my classes. Talk about rude. How about honor the appointment and have one of the other "doctors" take care of the patient? Too much? It's just an eye exam. Drs. Brummit, May, and Spencer should be embarrassed at their company's lack of professionalism or will they say it's not their fault but the system?

ok so the other review has the wrong doctor. I have been going to Dro McLaughlin for years. He is…read morean eye doctor not a bone doctor and he has always been polite and very helpful.

Horrible being, very rude does not care once your through his line of bad knees. Totally messed up…read moremy knee replacement now l am for ever disabled thanks to his screw up on my knee.He does not care about any of his poor patients!

Amazingly patient doctor trying to help me learn how to put in contacts. Very friendly staff!read more

From the owner: *Comprehensive Eye Examinations *Diagnosis & Treatment of Eye Disease, Infection and Injuryread more

Went to Specs Downtown to pick up my contact lenses since it's a little closer to my workplace…read more Very nice staff who were attentive and helpful. Super nice place housed in a building that has to 100+ yrs old but decorated very modern. Lots of eyeglasses displayed there. I usually go to Florence Eye Center on Cox Creek Pkwy (sister office) but may start coming downtown to Specs. If you like trendy places with cool decorations, you'll LOVE this place!!!

From the owner: Specializing in: - Contact Lenses…read more- Optical Goods - Optometrists - Clinics - Medical Equipment & Supplies - Optometry Equipment & Supplies - Optometric Clinics - Eyeglasses

Muscle shoals eye center refuses services to disabled veterans. Please don't use eye centers. They…read moredon't respect veterans.

By far the best in town! The doctors and staff are always so professional and nice. I have been…read morecoming here for years and have never been disappointed. I had my yearly exam last week with Dr. Basden. I did have a prescription change and had to update my glasses. A young man named Lee helped me with glasses. He was extremely professional and knew his stuff! I was so impressed! They make me look forward to going to the eye doctor!

So I had to wait 3 weeks, granted 2 of those were mine (couldn't pay for them the Thursday so I had…read moreto wait till Tuesday to order them which sucked) but my biggest complaint is the optometrist went on vacation the same day I was supposed to get my glasses, and she was gone for a week I called and asked if I could get them anyway and they said I couldn't without the optometrist who woudlnt be back to the next Thursday, first off why didn't they have a backup optometrist? So she decides to go on vacation (which is fine obviously) and what everyone who needs glasses or contacts now has to wait a whole nother week? Why would they not have a back up optometrist? I wasn't able to go shopping or drive or even work because of it (my old pair broke hence why I ordered new ones) and why is only the optometrist allowed to give them to me, she asked my name asked if they fit and sent me on my way are you telling me no one else could have done the same thing took 30 seconds. Ended up developing anxiety and now if I dont wear my glasses for an hour I start to get stressed and anxious. Honestly

For your eye health, choose another doctor. I trusted Dr. Kassels for two years until I realized he…read moreassumed I had a punctal plug which is something he could have seen if he took time to do a thorough exam. During every appointment, Dr. Kassels attitude and bedside manner was such that it made me feel I was wasting his time. Additionally, either the prescription was wrong for my glasses or his optician did not submit the order correctly. The progressive lens is not aligned correctly. To be able to read with the glasses I have to push them up. Adjusting the frames does not help. No one at Dr. Kassels office has done anything to correct the problem. If I was the only person having experienced the same treatment, I wouldn't write a review; however, several people are having problems with their glasses prescriptions and are receiving poor service. If I could choose zero stars, I would.

I had an contact eye exam and the store refused to give me a copy of my contact prescription. They…read moresay they will require a new eye exam first so they will get paid again for a service I have already paid for. They refuse to refund the previous payment because they say it was for doctors service rendered and isn't eligible for refund. DO NOT USE this company! They are complete crooks and don't care about their customers at all. And that is all the way up to the corporate office. I would leave a zero rating if I could.

Ordered 2 pairs of single vision glasses October 24th. It's December 3rd and still no glasses. I've…read morecalled and they just say they are having trouble. I've never waited 6 weeks for glasses much less how much longer it may actually be.