I paid upfront for top and bottom crowns and after the top was done I was told I didn't pay for the…read morebottoms! Months later I got my money back but in payments?

My husband and I came to this facility because of our insurance. We were initially given more…read morex-rays than we've ever had. I, myself, don't like radiation and I don't care if they say it's just a low amount. About 6 months later I had a tooth that was hitting another tooth and just needed to be filed. I told the receptionist that I didn't want any more x-rays because I had already had so many by them. She told me it was up to the dentist. When the dental assistant came out she had such a bad attitude towards me my husband noticed it from the waiting room. She took me to the x-ray room and reviewed my prior x-rays but seemed perturbed that I didn't want any new ones. The dentist fixed my tooth issue in just a few minutes, without x-rays. Fortunately I was able to change my insurance so I can also change dentists!

Dr. Bennion is super nice, gentle and understanding of my anxiety. The facility itself is clean and…read morethe staff have been very professional and friendly. I'm happy to have found them :)

Visited the office for the first time a few weeks ago and didn't know what to expect. Staff here…read moreare very welcoming and friendly and make you feel right at home. They do a thorough and complete assessment of your teeth and explain everything to you in a clear and precise manner that's easily understood. They work out an action plan on how to treat any conditions or resolve any issues with your teeth. A detailed explanation is provided for each patient with or without insurance what your insurance will pay and what the patient may have to pay out-of-pocket expenses. I appreciate that explanation so there are no surprises as to what out-of-pocket expenses need to be paid. This is the place for all your dental needs!

We found Dr. Seth through an odd set of circumstances. We are new to the area, and about 2 months…read moreago now, my husband started experiencing a horrible toothache, of course on a Saturday and before we had selected a dentist. We waited until Monday and then started to call dentists' offices close to our home. WELL - they were all closed for "spring break" - wow! I had earlier seen good reviews on here for Dr. Seth, so even though his office is 30 minutes drive from home, in desperation I called to see if they could work my husband in? They surely could! And they were so nice on the phone, explaining that they were NOT providers for our insurance but would bill on our behalf. Turned out that my husband had to lose that tooth, it was cracked and had a very old crown on it and was badly infected. I was so impressed with the professionial treatment that I set up my own appointment for an exam. I found Dr. Seth very patient, willing to explain anything I had questions about, good sense of humor too! Sadly because they are not providers for our insurance, and because our dental coverage is for preventive only, it is all coming out of pocket but we're so pleased with the work and the friendliness and professionalism of the entire office that we are willing to pay for our treatment there. Sometimes you DO get what you pay for!

THIS IS A ZERO STAR REVIEW!…read more I've seen and heard some very unusual things in the 18 countries that I've stepped foot in. My previous dentist was absolutely shocked when I told him that the building next door being the business that I'm writing this zero star review for, who he'd sent my files to, firstly two different staff members said they had no recollection whatsoever of my files being sent to them. The final nail in the coffin was when Kelly who left a message on my voicemail and later Pam a couple of weeks ago turned around and said yes it will be """"""$50""""" to have your records printed up. So suddenly they've now found my records and might I add I paid for my own x-rays to begin with. $50 for what a few pieces of paper to be printed up? Greed will be the downfall of humankind! I wouldn't recommend this dentist to anybody.

Am new patient, office staff is efficient, cordial, helpful. Dr. Barrett is great. Highly…read morerecommended

Highland Dental is the best. Dr Barrett and his super staff provide exceptional customer service…read morethat is rare these days. My dental health is great because of great care at Highland Dental for over 3 years now. Highly recommend.

Bowie Family Dental was able to work me in the next day after I broke a tooth…read more The Doctor and Staff were very friendly and professional and the tooth was extracted very efficiently with very little discomfort. I would recommend Bowie Family Dental for your dental needs.

Things went wrong quickly when my temp miler fell out after two weeks or so. Not to happy when she…read morerecommended Yavapai oral surgery in Prescott Valley. They took over a year to do one implant. Well it failed and had to be re done 4 months later I was to get released and it fell out agin and they would not return my money and it not a great place if you want good work.

Aspen dental in Prescott Valley, Arizona Is the best…read moreexperience I have ever had at a dental office. Dr. Park was fantastic and kept me informed through all the procedures. The staff there is the friendliest I have ever encountered in a dental office starting with the receptionist. Megan the dental assistant and Jess hygienist did outstanding care for me. I know I'm forgetting a lot of other people there but they were all nice great place

First off I had an exam ,,told i needed about $2,500 worth of work done.(I went in to have a crown…read morechecked) Set me up with all kinds of charges,even a mouth guard which I don't need, there must have been anout 20 people standing around ,I asked if this was a school ?They said no they were students transferring to another place. So I eventually got into the chair,had a new crown put on,& after leaving there I was still num, got in my car ,felt my mouth & I still Had Gauze in my mouth, (& I wasn't for bleeding),then about 3 months after the process of a poor dental job "My crown fell out!!"I then choose NEVER to go back to that Mickey Mouse place agian,!I DON'T recommend them to anyone!

Actually, the worst I don't know how long he's been there. He does not respect his patience and his…read morepatience. Pay his bills when you fail a client you fail the community he did a crown. It fell out. He agreed to redo it and split the cost. I paid my half and he said bye-bye so he double charged me. I still have no truth. He billed my insurance over 10 grand do not go here.

We are quite pleased with the services at PV Dentistry. Dr. Henderson is conscientious and…read morethorough. His staff is delightful and helpful.

The receptionist, Laura, has consistently demonstrated a concerning lack of attention to detail…read moreregarding appointment scheduling. On 11/20, she called to move my 12/3 appointment from 11:30 AM to 11:00 AM -- no issue there. However, on 12/2, she left a voicemail "confirming" my appointment for 12/3 at 11:30 AM. Naturally confused, I called back and clarified that my appointment had been changed to 11:00 AM. She confirmed, again, that the time was 11:00 AM. I arrived today at 10:45 AM for that appointment, only to be told she couldn't locate me in the system. After I played the voicemail she left, she realized she had actually scheduled me for 12/4 at 11:30 AM. Since this is not the first time these kinds of errors have occurred, I informed her that I would like to be removed from the schedule and would no longer be continuing as a patient. She then attempted to charge me a cancellation fee because it was "within 24 hours." I had to remind her that, according to her own system, my appointment was listed as 12/4 at 11:30 AM -- well outside any 24-hour window. To summarize: Laura provided the wrong date and the wrong time, twice, and then attempted to charge me for her own mistake. This level of incompetence is unacceptable. Do better.

Rude office employees. The care quality is meek. And the dentistry is subpar and lacking in quality.read more

Dr. does not follow the American Dental Association's recommendation limiting x-rays only for…read moreconditions identified after a clinical exam. When we requested no x-ray for our normal yearly exam we were told that we had to have them. Since that requirement was not acceptable to us we canceled our appointment and they decided to charge us for canceling. Beware this does not seem to be avery ethical practice.

Do not trust this dental practice. My wife and I first visited Horizon Dental in the spring of 2025…read morebecause one of their dentists was a friend of my son, who is also a dentist. Prior to our first visits for cleanings, we provided our insurance info and were not informed that we were out of network. While I should have checked this, the office should have told us this as well. We both had cleanings (twice) and paid over $300 each time and still were not told it was because of the out of network status, I found out after reaching out to my insurance company. After I contacted Horizon Dental, I was told that they would honor the in network costs of my plan and would look into fixing my account because for whatever reason I was suddenly getting emails stating I owed them money, when in fact, they still had not refunded the amount we paid out of pocket, when they said they would honor in network. I spoke with Danielle at that office, she gave me her email address and told me to email if I did not hear back from her in a week. I emailed many times over several months and she did not respond, or call me back when I would call the office asking to speak with her. We have since followed the original dentist to his new practice and several of his staff are former Horizon employees who followed him. Not surprisingly, they said several other Horizon patients have left too and are having similar trouble resolving issues. Apparently Horizon is now part of a corporate practice and they said it has gone downhill since, which is why they all left. They went out of their way to contact someone they knew at Horizon as well to try and help me and even gave me the personal cell phone number for Dr. Reed, who still works at Horizon. I did not want to resort to that, but out of desperation, sent a friendly text message asking for help in fixing this. At that time, I got a call from Jackie at Horizon in response to my text. She was very nice and said she would help, however, this was probably in October/November, and now has currently not called me back (it is now January) after promising to, and saying she needed to speak with Danielle (the one who ghosted me since last summer). Needless to say, it has been a nightmare of an experience. I have been patient and tried to remain friendly because I know it is not the people's fault who I have spoken with, but the utter lack of action and contact is unacceptable for a professional dental office. I am at my wits end and would not wish this experience on anyone else5