Everyone was very nice. My son had two wisdom teeth that grew in sideways surgery went smoothly and…read moreDr. Sorensen made sure we had everything we needed and also the office call later that day to check up and make sure he was doing well.

I only came to this place because my general dentist referred me with my in-network insurance…read more The waiting room is small. Front desk was loud and busy. My husband took the day off from work to drive me home from my surgery. I was to have 3 molar extractions with sedation. After being in the exam for 45 minutes, Sorensen enters the room, lays me back, looks in my mouth and says "yup I agree with your dentist, these need to come out, so my staff will assist with the appointment." And he leaves the room. We were stunned, what just happened. The the DA says "Oh this was your consult, when do you want to come in?" We were pissed, husband missed a day at work, I had my whole next couple of days ready for my recovery. ********May 11th, 2026************* We arrive at appt, I go brush my teeth, they call me back. Made me swish peroxide and then medicated mouth wash. Sorensen comes in, asks if I'm ready. Barely scrapes my mouth with topical, more got on my tongue than actual gums. Then he picks up the needle and just shoves it in my mouth. I screamed, so he goes deeper. My leg was tapping so bad from the pain. Then he does it again, the more I screamed and jerked, the harder he did it. I was crying so bad, tears would not stop coming out, I was shaking from my lower jaw all the way to my toes. My poor husband was shocked to see how aggressive he was and not bat an eye. The DA was explaining it was normal to have the shakes, and tears due to anxiety, adrenaline and medication I sat there in the chair for 25 minutes crying, moaning and uncontrollably shaking. DA gives me a blanket and said I did good. Then Sorensen comes in and says "Ok, you need to wait in the lobby for your wife, aobut 15 minutes." Husband was shocked and they showed him the way out. Sorensen very aggressively starts to pull my lower left tooth out. I scream so loud, then he says "Open wider" (I have a small bite) and I say I cant, then he pushes down on my lower jaw, I hear and felt a pop and cracking, I jerk and scream, they held me down, then he does the 2nd tooth, easier its a top. But when it came to the bottome one, he had a door stop, for lack of a better word, in my mouth as he is pulling my jaw way down. I screamed and grabbed the arms to get up, I said "Ok, that's it, Im done". They push me back down and pull the third one. Then Sorensen says, "Ok all done, have a nice day" with a evil smirk and leaves the room. I leave crying and whimpering and swollen, with lockjaw and blood gushing everywhere. ********One Week Later**** Still cant open my jaw, its locked tight, cant eat solid foods, been in pain everyday all day.....never never go to MARK SORENSEN......not a good dentist.

We are SO pleased to have found Aspen Dental, here in Prescott Valley, AZ! After many sports…read moreinjuries, a couple of car accidents, & a few years of dental deteriorating medications, my teeth were no longer sustainable. A few decades of untold expense in repairing & maintaining my teeth, it became inevitable that I would need to have a more permanent solution. For me, this included full mouth extractions, dental implants that will eventually support my permanent dentures, & a set of "healing dentures" for the initial approximate six month healing period. Every single staff member I have encountered at this location have been amazing, starting with my very first conversation with Joie, who assisted me with the financial end of things. Joie was incredibly patient with my questions & concerns, & I was able to pay up front for the entire process~ which was around 10k, in total. This included the oral surgeon (Dr. Andreason- gifted beyond words!), anesthia for surgery, my temporary healing dentures (very nice), the titanium implants for my lower arch, my permanent "Comfilytes" dentures, all interim & follow up care appts- including regularly sceduled soft re-lign appts. to ensure my comfort during the healing process- design, fitting, & after care for the Comfilytes, which come w/a 7 yr. 'warranty', & basically any & all other associated care. The front office staff are professional, pleasant & confident~ always more than willing to rearrange scheduling, when possible, & always have a kind word, regardless of how busy they are, or how many less-than-kind people they may have dealt with that day. Please keep in mind the myriad of humans who walk through those doors, including pain levels, dental/financial expectations, & personalities in general~ there's a real variety of us out here, & I'm fairly certain the staff here see a true cross section of people daily! Besides Dr. Andreason, my oral surgeon, I have had Dr. Chan for my care & treatment throughout~ also fantastic, personable & a highly qualified dentist. Love her! Same goes for the dental assistants & technicians, from the gentleman who made my healing dentures~ same day, zero advanced notice, obviously gifted at what he does as well~ to the women who have done my re-ligns & surgery after care. They work very well together, & are consistently checking in w/patients on comfort level, questions/concerns, & any wait times- which are minimal, & well worth it. There is plenty more I could say, but this is getting lengthy, so I will close with a HUGE THANK YOU to Aspen Dental in Prescott Valley AZ~ you have forever changed my perception of "going to the dentist", completely eliminated all dental anxiety~ I now look forward to dental appts, which is amazing! My husband & I cannot recommend them enough, & we will continue to see them for all of our dental needs in the future. Sincerely~ Samantha Whitson, P.V./AZ

After paying $1,700 for a top denture I came back in a month later to get the dentures and they…read moretold me that I was going to have to pay another $2,000 to have the last few teeth pulled when I paid the 1700 they never told me this so be careful the sales people only want your money and they don't care about the human being

Dr. Abt and his staff took excellent care of my son! He had all four wisdom teeth out and had…read morelittle to no pain after surgery. All of our questions were answered and the team followed up with us via phone call after surgery. While doing the 3D images for surgery Dr. Abt found that my son had an Odontoma. Dr. Abt did a wait and see approach and a year later we came back and the Odontoma has not grown and just appears to be sitting between the roots of two healthy adult teeth. His advice was to leave it alone because the risks outweigh the benefit. I highly recommend Dr. Abt, he is conservative in his approach and has a wonderful bedside manner and staff!

I waited about a month and a half before I submitted this review to see if I would change my…read moreopinion of what happened. I was referred to Dr. Abt by my normal dental office for a tooth extraction. I had to make an appointment for an evaluation by Dr. Abt before I had another appointment for the extraction. I'm glad I wasn't in pain to have to wait for the second appointment. The office appeared nice, with plush couches in the waiting room area. The staff (appeared to be all female from what I saw, besides Dr. Abt) was nice and efficient. When I questioned about having to come back for a second appointment, I was told Dr. Abt performs his procedures only in the mornings. So I returned two days later for the extraction. I will say that the procedure did go fast, as I arrived about fifteen minutes early to my appointment and walked back out about five minutes after the appointment time. The actual extraction of the tooth was done okay. The reason I will never return to Dr. Abt was the anesthesia part. He basically just jabbed the needle into me and it was quite painful. I know that the needle has to go in and that it will be painful, but I also know that other dentist will do things to minimize the "discomfort". I have had dentist apply a topical anesthetic to the gum before putting in the needle. I have had dentist put the needle in just a little and inject a little anesthetic before moving the needle further. And I have had a dentist jiggle, or something like that, to my jaw as they insert the needle. And, I have had some do multiple things like that to make the experience more tolerable. Not like Dr. Abt, who just seemed to put the needle in as far as he could to get it done with.

Dr. Downing and her assistants are the most friendly and caring group of dental professionals I…read morehave ever experienced. They care about how you are doing and feeling the entire time they spend with you. I have never encountered anyone there that was less than outgoing, friendly and caring. And Katy at the front desk is always helpful, happy, smiling and professional. Dr. Downing is a perfectionist, and I am very appreciative of that fact. She goes out of her way to make sure whatever work she is doing on your teeth is the best it can be. After getting three crowns done at the lab, Dr. Downing was not pleased with their fit, so she sent them back and did the crowns with the Cerec machine in the office so I would not have to wait for the lab or have crowns that were not perfect. They also have a surgeon that services their office several times a month. So you don't have to go to another office to have everything done. I highly recommend Prescott Valley Dental Group for all your dental needs.

I paid upfront for top and bottom crowns and after the top was done I was told I didn't pay for the…read morebottoms! Months later I got my money back but in payments?

I had a possibly dicey molar extraction so I was referred to this practice. I ended up going to…read moreboth offices. The doctors are absolutely up to date and have had extensive training and experience. The entire staff of both offices are warm and friendly; they all work as a team for you! ELK, Prescott

Had a consult for my son's wisdom teeth extraction ($50) that would go toward the procedure after…read moreinsurance. Note, my insurance company paid $95 to them for the consult appt too and that will now go against my yearly max allowed. They confirmed that they took my insurance at that time. We scheduled the surgery for Sept 10th. They called a few weeks later stating the office would be closed that week, so we moved it to the following week on Sept 16. After insurance, the estimate was $129. Got a call today, less than 2 weeks before the procedure, and the new quote is abt $2000 beacuse they no longer take my insurance. There was no indication at the first appt or when we rescheduled the surgery that they were considering not taking my insurance any longer. It was explained that the doctor is giving me a $600 "disocunt" which gets me to the est $2k....like that is supposed to be a deal. I canceled the appt and am now starting over having wasted a $50 consult fee. Not sure why they would thinkI would not want to mazimize my benefit by going to an out of network doctor resulting in paying $2000 instead of $129. No words......Because insurance paid them $95 for the original appt, I will likely have to pay more even with an in-network provider, by $95, since that went against my yearly maximum. Very disappointed.

Everything from fillings to extractions. Dr. Bower is Terrific. He even extracted all my teeth at…read moremy request late in life to save me money. I couldn't believe how little pain he made the whole process take.

Great place. Lovely staff. Very competent dentist Hygienist has a fun personality. We travel 25…read moreminutes to get there. It is well worth it

Dr. Rethman really assuaged any jitters I had about my procedure by explaining everything…read morethoroughly, so I knew exactly what to expect. He was also very honest in our initial consultation and advised against some unnecessary work that my dentist had recommended - saving me a lot of time, discomfort and money. Dr. Rethman even called me personally on the evening of my procedure to see how I was doing and let me know what to expect over the next couple of days - Nice touch! His office has a comfortable feel and his entire staff is friendly and down-to-earth. Oral surgery is never fun, but these guys make it as comfortable as possible. Quick tip - Depending on your situation, you may be able to send the X-rays that your dentist has on file before submitting to the full required pano.

Second time I've seen Dr. Rethman. Same great experience as my first visit. Not everyone is excited…read moreto go to the Dentist, I know I'm not but if you need a good oral surgeon, he is the one I would go see. My wife had the same great experience.

I've been coming here for many years. The dentist here is absolutely the best dentist I've ever…read morehad. He's gentle when he does his work. You can ask him questions and he answers them. He's honest and doesn't do work you don't need. I was there getting my teeth cleaned and the girl did a great job. She did notice something wrong with one of my tooth and showed the dentist. He took an X-ray and explained to me what I should do and offered to do it that day. So I waited and he fixed that tooth. This way I didn't damage it more. The employees here are friendly and very helpful. I highly recommend this dental office.

Am new patient, office staff is efficient, cordial, helpful. Dr. Barrett is great. Highly…read morerecommended

Excellent dental care and staff who are knowledgeable and have high standards of hygiene.read more

THIS IS A ZERO STAR REVIEW!…read more I've seen and heard some very unusual things in the 18 countries that I've stepped foot in. My previous dentist was absolutely shocked when I told him that the building next door being the business that I'm writing this zero star review for, who he'd sent my files to, firstly two different staff members said they had no recollection whatsoever of my files being sent to them. The final nail in the coffin was when Kelly who left a message on my voicemail and later Pam a couple of weeks ago turned around and said yes it will be """"""$50""""" to have your records printed up. So suddenly they've now found my records and might I add I paid for my own x-rays to begin with. $50 for what a few pieces of paper to be printed up? Greed will be the downfall of humankind! I wouldn't recommend this dentist to anybody.