Love this place they got my vehicle is asap and fixed it with in a day Appreciate them to the…read morefullest I recommend this place above all

This place practice deceptive business. They tried to say that they had fixed my car, gave a…read morerefund ,they did not give me no refund) then gave my car back to me, without me paying. They can not be trusted I had to call the Police to get my car back from them. Who work on a car and release it before it is paid for and they give the client money? I had my car removed from there and will never go there again, even if I have to take it to Grand Haven or Grand Rapids. Jordan is Crooked, I am sure I am not the 1st person they did that to. Jordan has deceptive business practice, they actually told a Bald face lie to say they fix my car and I didn't pay for seven years they didn't send any notices.

I thought I had an appointment at a different oil change place down the street but when I got…read morethere, I was told there was a problem with the online booking system and my car couldn't get in until the following week! I needed an oil change that day so the manager of the other place sent me to Van's. I rolled right in and got immediate service. Didn't have to get out of my car or anything. "Quick Lube" is right because I was in and out with a coupon with a free car wash to boot. I missed some of the bells and whistles of other oil change places, like interior vacuuming and window washing, but the accessibility and speed was great!

Pulled in and immediately was approached with a friendly face! Hood was popped and oil level was…read moreassessed. Was asked basic information and confirmed that I needed a synthetic blend oil change. Price was posted on the wall. When I inquired about how to clear the oil life on my vehicle, two techs told me how to do a manual reset. One even walked me through each step so I knew for next time. I ended up getting charged less than the listed price! They also communicated well about my oil level and gave me a free car wash!

I took my brand-new, four-day-old car through the car wash here, and I quickly noticed scratches on…read morethe windshield before I had even gotten it home. I brought it back to show the damages, and the person I spoke with tried to gaslight me, saying things like "only diamonds can scratch glass", and "it must be your windshield wipers." Even if the angle made sense, that would mean I had literal diamonds in my wiper! I filled out their damage report and was told I would be given a call, but that never happened. Thankfully insurance covered the repairs but this was a heartache on a brand new vehicle. I've had a good experience with oil changes here, but obviously will not be using the car wash again.

The people at this location were funny, prompt, they washed the car like they were supposed to, and…read moredidn't seem put off, as some others do. They did a complete and competent job. We have to give huge kudos to one employee, 69 y/o gentleman by the name of Paul, who dried the vehicle with enthusiasm and care. He took his job seriously, and was great with us.

These guys are terrific! They have gone out of their way to help us out in a number of situations…read more They're reasonable and get the job done. Highly recommend. Thanks again guys!

Amazing service and they topped it all off with a follow up call to make sure I was happy with…read moreeverything! Highly recommend!!!

I brought my Toyota here after another shop couldn't figure out how to balance my tires. They got…read moreme in quickly, remembered me from the day before, showed me the parts they replaced without me asking, and were just overall great. I was impressed with the service especially after having quite the opposite experience the day before. I have never considered bringing my cars to firestone before but outside of things my dealership provides me deeply discounted I'll more than likely be back. The individual I worked with was named Bill, very impressed!

my experience here at this location ended before it could start the man at the desk became…read morefrustrated with me while I was explaining a previous call I had on the phone with the shop 20 mins prior and told me bring my attitude down while raising his arms down as if I was a child I immediately took my business elsewhere his older business partner next to him instead of correcting the young man I was talking to decided to play the tough guy and give me a dirty stare

I just got my oil changed there, and they were not honest about completing the things they marked…read more"completed" on the receipt. When I questioned the worker and even the manager, they made no apology and told me I had "an attitude." Wow! I got very little for my $76.92. Never going there again.

From the owner: First Month $8, Unlimited Car Washes! Multiple locations throughout Muskegon, MI. Stop in today and…read moresign up!

I have had several vehicles worked on here. I've had oils changes, breaks, vehicle tune-ups, and…read moreseveral other odd jobs completed. Always have had a reasonable expectation of time frame, and always felt that they had my best interest in mind if additional issues did come up.

Had a very good experience with this company and they completed the necessary updates and now back…read moreon the road again good company to deal with.

love the staff and the fact they care about you and your car and do not pressure sell any thing…read morethey will show you and check your cabin and engin air filter but they let you decide to change it or not they check your tire and top off oil for free in-between oil changes.

Steering clear of this place! The two girls that work there are rude, and you may have to check the…read moreplastic guard under your vehicle when you leave because either miss putting screws back or they don't check to make sure it's secure