morgan Air did a great job replacing our old AC system with a new super efficient variable system…read more love the new system. I will always recommend Morgan to my friends and family.

Our AC went out the first night in our new home! With two little ones under two, this was a no go…read moresituation. Called Morgan AC first thing in the morning, they answered, a tech was out within in the next hour. RJ was who came, he was kind, friendly, knowledgeable, quick to assess the issue and get it fixed. Can't thank y'all enough

Got my ac been replaced by Royal AC recently. Great job! Lowest price in College Station. New…read moreGoodman machine works perfectly

From the owner: repair and troubleshoot of air conditioning systems, installation of complete new system, duct…read moreinstallation & cleaning.

Good quality, courteous, responsive, but they price gouge the bejesus out of you after getting in…read morethe door with a low-cost maintenance agreement. Would you like specific examples? Malek Elsewhere Exterior water leak $1,800 to diagnose $200 to find and repair Replace capacitor $200 labor only $50 to $200 labor+mat'l Replace refrigerant $500 3-lb $100 to $350 Refrig leak trace $800 diagnose only $150 to $500 diagnose+repair The first alternative is an actual paid price. The other non-Malek prices are from Angi's list+.

We used Malek for many years, beginning when we purchased our new home in 2019. Malek had installed…read morethe original heating and cooling system, and initially we were pleased with their responsiveness. Unfortunately, our experience deteriorated badly over time, and what we eventually discovered has caused us to lose confidence in this company completely. One recurring problem involved the cooling coils freezing in the attic unit. When this happened, the fan continued to operate, water escaped from the system, leaked through the attic floor and damaged our living-room ceiling. We had the ceiling repaired, only to have the problem happen again--and then again. Eventually, Malek told us that because the incidents occurred sufficiently far apart, they did not consider the repeated failures to be related to their previous repairs. The resulting damage, we were told, was essentially our problem. Despite that experience, we continued using Malek. We later had a persistent problem cooling one particularly hot room in our house. On Malek's recommendation, we added another HVAC zone. This required installation of a new zone-control board to operate the four zones in our home. The system never worked particularly well afterward. Malek returned repeatedly to troubleshoot it, and on some occasions we paid for additional modifications. Eventually, Malek told us that the problem was with the zone board and thermostats and quoted us $3,842.80 to replace the components. I questioned the price because the retail prices I found for the components appeared to be substantially lower than the amounts reflected in their proposal. I asked Malek to explain the pricing. I did not receive an explanation. At that point, we decided to use another HVAC company. The most troubling discovery came later, when our air-conditioning system finally stopped working altogether during the Texas summer. A technician investigating the failure found that the zone-control board had been improperly wired into the system. According to the technician, the board should have been powered through the appropriate transformer rather than in the manner it had been connected. A transformer was installed in an attempt to correct the problem, but further investigation revealed that components on the zone board had already burned out. In other words, we were now being told that the zone board Malek had previously installed had apparently been damaged because of the way it had been wired. What troubles me most is that Malek had previously diagnosed this same zone board as defective and quoted us $3,842.80 to replace the zone board and associated components, yet never told us that its failure might have resulted from the way the system had originally been installed or wired. I cannot know what Malek's technicians knew internally, and I will not speculate about their motives. I can only describe what happened to us: Malek installed the zoning system, repeatedly worked on problems associated with it, ultimately quoted us nearly $4,000 to replace components, and another technician subsequently identified improper wiring associated with the failed zone board. After years as a customer, that was enough for us. If you are considering Malek, I strongly recommend that you obtain a second opinion--particularly before approving an expensive repair. Ask for a detailed explanation of what failed, why it failed, who installed the component, and an itemized breakdown of equipment and labor costs. Based on our experience, we would not trust Malek to work on our HVAC system again, and we cannot recommend them to others.

In September of 2025, we had this business come out to service our air conditioner. We had no…read morecomplaints at that time. Six months later I noticed that they had been taking out payments of $25.00 per month for the past six months. When I called to inquire about this, the owner wasn't even available to take my call but I was told she would call me back the next day. I was trying to deal with Wells Fargo bank about the charge and could not put this off. When I told the person taking the call, I would turn this charge into the bank for fraud, she called me back in 10 minutes. As I was talking to her, I hadn't yet realized that they had been deducting these payments for 6 months. The owner pulled out some contract written up by a technician named Ethan. Ethan supposedly had written out the contract in such detail, as to cover this business's maintenance contracts, that it was confusing to my husband who is elderly and he didn't even realize what he was signing. The owner said she had been calling us for months to send a tech out here to check on our system but yet never left a voicemail, email nor did she send a follow letter. I did leave a local review as to which she responded defending the company's policies but again she did not follow up with a response by email or letter. She did however, respond online where people can see reviews but cannot see emails or correspondence. After I finally saw what she posted 8 weeks later, which was to defend her company making themselves out to be the victim I decided to pull the local review only because CS is a small town that tends to side with local businesses and so I decided to review her on a more diverse website. If you read other local reviews you will see both positive and negative reviews, so I will let you decide if you want to do business with them. I have not only dealt with businesses in Tx but in two other states I have lived in. I have also been doing business with small business owners in CS for 20 years and never has this happened nor did we find ourselves locked into a contract where my husband did not realize what he was signing. I do take responsibility for not checking my credit card charges more thoroughly or I could have stopped $200 worth of charges that we did pay. I decided only to persue this to protect those less fortunate so as not to sign something they did not understand.

Would not use them if they were the last company available. Poor customer service and they are…read morehappy to take your money. Make sure you read the contract on a service agreement before you sign.

I called on Monday and they were able to get to me on Tuesday! Priscilla answered my call was so…read moreknowledgeable and able to answer my questions. Jose, the technician was so friendly and very professional. He explained everything to me as he was repairing my a/c. He answered all my questions and told me about yearly maintenance. The cost was very reasonable! I will definitely be using Brazos Valley AC Services & Repair from now on!!

I can't say enough good things about this business. Jose and his team are fast and reliable and…read moreoperate with a high level of professionalism. They saved my life during the Winter Storm of 2021. Will be the only AC guys I use going forward!!!

If I could give them 6 stars, I would. I had technicians come out on Friday and Monday (2 visits)…read morewhen my HVAC wasn't performing correctly. They came on Friday to give a second opinion when a competitor quoted me a $14k complete replacement because my compressor was "dead" and would no longer function because of its age. The tech on Friday correctly diagnosed high superheat, and noted that the compressor was operating within expectations at off-design conditions. A root cause was not identified, but we had good guidance to work from and survive the weekend. On Monday, they came back out to follow up on the poor performance that persisted through the weekend. Despite leading them with the wrong suggested diagnosis, the tech evaluated the problem thoroughly and quickly found the root cause. The A/C was back to normal by Tuesday and will last several more years. Both times, the techs were inquisitive, knowledgeable, and honest. Great service and great values make this company worth your business.

We got home from a trip on a Sunday and the AC was not blowing cool air. I called and spoke with…read moreSamantha who was very courteous and explained when someone could come out on Monday. The technician, Erick came out at the noted time and quickly found the problem. He explained what he did and patiently answered many questions from me. He was very professional. The cost for the service was reasonable considering the "emergency" nature of it.

Wow, these reviews really swing in one direction or the other, huh? Well, I've personally had…read moremultiple good experiences with them over the past 18 months or so. I was visiting my family last year when their A/C went out- of course when it passed 100 degrees. Honestly, I think it happened Thursday afternoon, but between the temp and humidity and spending a good part of the day outside doing yard work, I think we all just thought we were individually having a difficult time cooling down. It wasn't until late that night that it became obvious, so it was early Friday morning when I called. My parents told me they had used Barker's several times in the past and have always been very happy with them, so I looked up their number and called them ASAP. When they answered I explained that I knew this was a busy time of year for them but I was very worried about my father's health considering it broke 100 the day before. They took me very seriously and said they could have someone out between 10am and 12pm- better news than I could have hoped for! Roughly 30 minutes later, Boomer called me and told me he could be there in 15 minutes unless it was better for him to wait until 10am. I gladly told him to come right over. When he arrived I asked him to wait a moment while I finished securing the animals and got my father masked up before he came in to check the thermostat. He immediately offered to mask up as well, which was kind and more than I would have expected. He worked quickly, efficiently and thoroughly. He took our situation into consideration and really helped us out. The service fee was $119 and worth every penny. Several months later I found out the A/C was out again, this time while I was out of town. I decided to pay the annual membership fee over the phone when scheduling a visit. It includes free quarterly inspections, waived service fees and a percentage off work that has to be done. I think it ended up being around $185. It definitely worked out as the 26 year old unit had to be replaced. I also get texts when they are going out there and it's been really convenient. They've worked around my mother's schedule for the quarterly inspections and have been responsive when she needs someone to come out and help her. I really feel they are taking care of my mother and it's been worth renewing the membership fee again. I've had no issues with any of the techs that have come out or anyone in the office when I call. I recommend!

Be warned about slippery warranty coverage. My mother is older and was having issues with her HVAC…read more We bought a new and quite expensive HVAC from Barker's some two years ago. She also pays annually for the maintenance plan that supposedly comes with addition coverage benefits. My mom is on a very limited income and is still paying off the HVAC in monthly payments. One of the reasons we decided to go with a new HVAC rather than a repair was because we would be covered by the warranty and not have to spend any additional money for at least a number of years. Well, it turns out that's not the case. When they came out to check the HVAC yesterday, they determined that the compressor wasn't working correctly. It's working at too high a pressure and is putting a strain on our system. He recommended that we buy an adapter kit for $319 that would help the compressor work better and without it the compressor could go out, trigger breakers, and out a continued strain on the HVAC system. We asked about the warranty and basically they're blaming the manufacturer saying that "they" won't cover the replacement of the compressor unless it completely stops working all together, despite the fact that it is not working within the warranties coverage period. Barker's claims that they only cover the labor warranty and that there is nothing they can do. When I then asked if they were charging labor to install the adapter to fix the problem, they of course conceded that they are. This feels like a workaround for the warranty that we thought we purchased and away for Barker's to make additional money even though the HVAC they installed isn't working correctly. Basically, our HVAC is not working correctly but we need to spend more money to compensate for the gaps in warranty. A quick skim through the reviews shows a number of other reviews with warranty frustrations.