I delivered my son naturally at the BirthCenter and I could not have done it…read morewithout care and attention of my nurse and midwife. I had a very intense and fast labor and they were with me every step of the way. My first birth experience was very long and horrible in a hospital setting. However, this time around I felt in control and empowered to deliver without medical intervention. I delivered my son on the toilet and into a room full of love. Thanks Lifecycle!

I transferred my care from an ob to Lifecycle because I knew people who had delivered here. I…read moredidn't want to feel like my pregnancy/birth was just something that happened to me. Throughout my journey I appreciated their patient education, empowerment, and support so I could make informed decisions about my care. I like that my prenatal visits were longer than I could expect with an ob and that they provided a binder for me to bring with assigned homework each visit. Rather than having a "birth plan" (because they usually don't go as planned anyway) we were encouraged to think about our hopes and dreams. Everyone I've met here from the nurse midwives, nurse practitioners, lactation consultants, the clinical director, etc. have all been wonderful to me and if I could do it all over again I would have become a patient here sooner. I had many questions along the way so I'm going to be detailed here so others may know what to expect. Before you can become a patient here you have to attend a seminar to learn more about their midwifery model of care, the differences between a birth in their suites vs. at Bryn Mawr Hospital nearby (you can plan to deliver there or there may be reasons you are transferred there the day of, the nurse midwife on call has the clearance to deliver there), postpartum care, and next steps to become a patient. After attending the seminar, I had to sign a medical release forms to have my records transferred from my previous provider before I could schedule any appointments. They have two locations (Bryn Mawr and South Philly) and prenatal visits could be with the same provider or different providers. The first prenatal visit is longer and billed separately while the rest of the appointments are billed to insurance together under their global plan after delivery (not after each appointment). During my regular prenatal visits they measured my fundal height and would feel my bump for the baby's position while estimating weight (they were pretty good at that)! I had to pay for lab tests and non-stress tests separately. While I had to do my formal ultrasounds elsewhere, they had the equipment to do informal ultrasounds just to check on the health of the baby and seemed to be training their staff to do these more. I was required to schedule several classes to prepare for childbirth (series of 4 classes), about lactation essentials, and about navigating your first days at home after birth. The instructors really encourage asking questions and participation, so it was helpful to have this intimate space for that. The dates and cost of these classes are available on their site but you can't schedule them until you're confirmed as a patient. After your delivery they will follow up with you (home visit if you delivered at the birth center or phone call if you delivered at the hospital). There will be a 6-weeks postpartum visit to examine you and make sure your body is recovering but also to check on your mental health (so necessary and important)! They also have weekly lactation support and new parent support groups that were happening on Zoom, I think they are also now offering in-person options too. I could tell from the session I went to that the other families really found this space helpful and were wanting to offer encouragement to newer parents like me while sharing about their knowledge/experience. Cara, one of the lactation consultants, facilitates the virtual groups and is amazing! I hope all this information helps anyone who is considering becoming a Lifecycle patient because the last thing a pregnant woman should have to worry about is the quality of care she is receiving.

Cr. Craparo is beyond the best!read more

I cannot say enough about how wonderful Dr. Craparo is. She's compassionate, gentle, and…read moreknowledgeable. I have extreme anxiety, and she always puts me at ease.

I love all the doctors here. They said eventually I will get to meet everyone. I'm so glad I got…read morepregnant because i ended up meeting some of the best doctors ever. My friends all said their IUD hurt getting it put in and taken out that's why they're traumatized to get an iud after they had their baby but doctor cheston is so good i didn't really feel much, she's also coincidentally the same doctor that delivered my baby prior to putting in my iud. All the doctors here are great but doctor cheston is def one of my favorites. love her so so much!

I have been coming to this office for about 12 years now. The doctors are amazing, most of the…read morestaff is friendly and the office is super clean and comfortable. Lately, I've been having major issues trying to get ahold of anyone at the office. I recently had a reoccurring issue that was not resolved by medication. I called to schedule an appointment but has to leave a vm. They called me back and asked if I could come in the next day at 4:10. I also work for a health care practice so I said I would check my schedule and call back in 5 min. I called back and the call went to a call service. I spoke with them and they said they would contact the office and let them know that I would take the appointment. The next day I was getting ready to head out to my appointment and realized I had not gotten a call back from the office to confirm my appointment (which is also my bad! I was so busy at work). I called nine times and left a voicemail. Finally someone answered and told me that no one ever scheduled the appointment. I get it. It gets busy or a miscommunication can happen. I wasn't super upset by that issue but it made me think about the future. I can't imagine being pregnant and needing to speak to someone at the office and not have anyone answer the phone/get back to me. I love the doctors here but I feel like I need to find a more hands on office for my future needs.

Dr. Scheier is the best! I have been a patient for years . Now my parents and all my children see…read moreher. She is Knowledgeable , thorough, kind and responsive! The office staff is wonderful and professional!! Highly recommend if you need a family doctor.

At the risk of sounding like a twin, my feelings towards this clinic are precisely as "Lisa L"…read morereview below. I have similar clinical issues as "Lisa L" and see Dr. Scheier as my Primary Care Physician. It's a superb facility, run by professional women at every level, and it delivers excellent, efficient and compassionate care. There is no feeling of rush with Dr. Scheie. And, the lab work and imaging is always no-wait, in and out. While the parent company, CK, has issues, this clinic is like an "accidental gem."

I was very interested to see that Nancy S and I had similar experiences. I saw Dr, Cheston this…read moreyear for my yearly exam. I patiently waited 45 min without complaining and once it was my turn I was given what I would deem a normal amount of time, albeit rushed, approximately 5 -10 min. DURING THE EXAM she asked if anything had changed since last year. I mentioned the usual menopause symptoms and stated that all were being managed well except hair loss. She offered a few suggestions (all of which I have already tried) and the visit concluded. I TOO was billed extra for this appointment due to the coding and was told that "mentioning hair loss was beyond the scope of the visit"! What?? It's a yearly exam and the dr asked ME a question that I answered!!! INSANE!!!!!! In the 40+ years I have had annuals this has never happened! How does one know what they can and cannot say before they are additionally billed? Outrageous!! I spoke to billing who could not assist, I spoke to the office who could not assist and finally spoke to a very rude office manager who also could not assist, as this was "only something the dr can change." So, I asked for the dr to call me herself. The office manager VERY RUDELY stated she would tell the dr. The dr never called but I was sent a letter from the office telling me they would not treat me anymore. Wow, a truly poor overall approach to customer care and healthcare!

Drs are amazing!! Dr. Davis is one of the absolute best! So caring, so smart, so patient. However,…read morethe front desk associates are so rude. I was returning a call from a nurse who had literally just left a voicemail 2 mins prior. I was immediately put on hold, not asked, just thrown on hold. After a ridiculous amt of time, the associate came on the line and acted annoyed. I asked to speak with the nurse. I was put on hold again for another 5 mins. I was not only unable to speak to the nurse, I was put on hold again and sent to voicemail. I was calling back bc they sent my rx to the wrong pharmacy. They also told me I had to schedule a follow up visit (which was already scheduled). Such a shame bc the doctors are so wonderful!!

Dr. Bailey is the best doctor. His bedside manner is incredible. He truly cares about your entire…read morehealth profile. He reviews you from an OB stand point and also checks to see if getting CT scan of heart for calcium score, all recent bloodwork And any lifestyle changes. He ask about my kids and my business! Dr. Bailey is so knowledgeable and helpful. He helped facilitate my second child's gestational carrier process. There is not enough time to share how helpful of a doctor he is!!!

Absolutely great doctor and never felt rushed during appts. Only reason for the 4 is because wait…read moretimes were really rough (average 45-1 hour). However, would highly recommend for your first since he was highly responsive outside of the office via text/calls. Great if you have any issues!!

We are only in the beginning stage of our IVF cycle (stims) and man, it has been an absolute…read moreheadache being a patient at MLF. The communication is poor and scattered. I have already spent hours coordinating between MLF, the pharmacy and insurance. MLF forgot to order half of my stim medications, twice - what in the world???! Once, they straight up forgot and once, it got fallen through the cracks. This is unacceptable and all they could do is say they will have a serious conversation with the nurse who made this error. I had to already correct them with when my baseline monitoring appt should've been scheduled. Definitely feel like just a number due to the lack of communication, transparency and coordination. I have so many friends who did IVF nationwide and none of their practices acted like this. The prelude app is atrocious. You can't even see the full messages in the messaging portal, which is also super frustrating. You can't even attach attachments in a message. Feels like you have to fend for yourself, educate yourself and be your own advocate. The fact that they can't provide any itemized financial estimates for an investment like IVF, is mind blowing. I hope to have a better experience as we continue with our cycle so I can come back to this review and add some positive aspects of MLF.

Dr. Bloom was great! She's professional, knowledgeable and puts her patients best interest at the…read moreforefront when treating them. She was a sweetheart with great bedside manner. I loved her playful personality as she explained every step during my procedure and ensured that I was comfortable in every way. Her team was also AMAZING! I came on a Friday and had the pleasure of meeting/working with Katie who was helpful, informative and friendly. Thanks y'all. Continue to bring patients from ALL OVER; The travel is worth the quality! Plus this fertility clinic had a nice decor, was clean and my personal favorite, lots of TEA at the Keurig machine

I learned the other day following an ultrasound that my baby had died at 7 weeks pregnant. Dr…read more El-Mallah delivered the news to me with so much compassion that while I was processing the news all I could think was how does someone manager to deliver this information so perfectly. I had never met him before that moment but instantly trusted him completely. He understood my need to move forward immediately and made room for a D&E the following day. My experience at Bryn Mawr Hospital was also incredibly positive, especially under the circumstances.

I recently underwent a hysterectomy due to complications from fibroids. Dr Dein and his team did a…read morefabulous job. I was kept well informed throughout. If I called the office with even a minor question leading up to my surgery, Dr Dein himself called me back right away. I was worried I'd wake up with a giant incision, but he was able to perform the procedure laparoscopically. I have two tiny incisions that are already fading four weeks later. A shout out as well to the staff at Paoli Hospital. Every person who took care of me was pleasant and happy to help.