I contacted TJs through Yelp, not quite sure if they were legit. I mean, mobile anything in…read moreOkanogan County? They had good reviews from some businesses and learned friends and coworkers knew Josh and gave him high praises. He was able to come out when it worked for me, was early, worked quickly, and they did great work with a great attitude. And it was cheaper than local places. I can't currently drive so having someone of this quality come to me was fantastic. I can't say enough good things about Josh, his assistant (sorry forgot your name!), and TJ's Auto Glass!

From the owner: Mobile Auto Glass Company Servicing all of Okanogan County…read more Repair and or replace auto glass from cars, trucks, semi’s, equipment, SXS’s, and boats. We also replace door glass, quarter glass, and sunroofs. We are Certified Rock Chip specilests. We are also certified to re calibrate your vehicles safety cameras.

We had a large rock chip sqarely in the middle of our windshield... Novus, in Wenatchee, took care…read moreof in record time ! My husband just drove in to see about an appointment... They were fast, courteous, professional, and reasonable. We would highly recommend the service.

He did awesome there is a few air bubbles on the tiny windows but I don't think it's quite his…read morefault it's a tight spot and was dirty so he did the best of what he could! Excellent service will be taking my new car here!!

I had my RAV4 detailed last week. I was so pleased with the outcome - it looked like a new car!…read more Taylor did a FANTASTIC job inside and out! What was done was exactly what I was hoping for. I will be happy to recommend Shine & Shade to anyone in the future.

Coming from someone who has purchased 3 vehicles from Jess I will say Jess Auto used to be a great…read moreplace for locals to buy new/used vehicles and a great option for parts/services but ever since this company got rid of their best manager and brought in a new one, this dealership has gone to complete shit. Don't waste your time here!! The costumer service is terrible, communication is nonexistent, any chance they have to fuck you over they will. If you're in the market for a new vehicle; go somewhere else! Jess is not the place to do business with!!!

Quite honestly, I don't think we would return for repeat business as we left feeling lied to. The…read morewhole experience was just...uncomfortable. For starters, I saw the truck listed on Facebook first. The pictures of it was before it was "detailed." We were intetested enough to go to their website but it had not been added to their inventory online yet. So I contacted them with a phone call and explained we were very interested but had to drive 4 hours one way to see it. They informed us if we put a $500 deposit they would reserve us first rights. Great! Two days later, we made the trip over for a test drive and inspection. The first thing we noticed was that the custom elk/forrest scene headache rack that was shown in the Facebook pictures had been removed. That was one of the details that caught my eye and was a perfect feature/upgrade compared to other trucks we were considering. These pictures were also, we found out, what the appraisal was based off of therefore resulting in a false appraisal value. We felt cheated and very dissappointed it was now not included but it wasn't a deal breaker. During our communications with the sales woman, she had made several comments that were contradictory to the managers (whom we came to find out was also the previous owner's friend) statements and paperwork verification. I couldn't tell if she really didn't know for sure what she was talking about or just trying to get the sale. For example, she mentioned that the previous owner had replaced the tie rods when the paperwork showed that Jess auto did the work. Also, she mentioned there were several local people interested in the truck but nobody had made the trip in to see it yet. The paperwork showed there had been 100 miles of test drive time on it. When I spoke with her on the phone prior to the visit, she mentioned if it meant our business, she could probably get the windshield replaced and the oil leaks repaired. When it came time to sit down and negotiate, that was not the case and we had to press the point that the headache rack was removed and that the windshield and oil leaks were an issue JUST for get them to remove the $200 processing fees as compensation. When it came time to fill out paperwork, it took quite a while. The guy assisting us seemed very unfamiliar with the process. He took a lot of time looking over the papers and finding a way to explain them to us but then was rushing us when we wanted to review before signing them. He was having much difficulty with print outs and left the room repeatedly to retrieve the corrected forms. It was at this time he presented the inspection report. A better time would have been prior to actually signing. Minor but annoying facts: The truck had not been throughly detailed. Looks as if it were vacuumed in the bulk areas but all the cracks/crevices were extremely dirty. Some well used surfaces such as the grab bars were still quite blackened. They also applied so much conditioner that I almost twisted my ankle trying to get into the truck. The mats and steering wheel were SO slippery and dangerous. She also said the truck was going to be washed prior to us driving it off the lot but we noticed it had been sprayed down and cursory wiped leaving smears and road grime. Overall, we just felt everyone involved over-promised and under-delivered. Their sales tactics seemed very shady and reminiscent of the old 70's sleezy car salesmen.

AWESOMENESS! Brandi was very courteous and friendly via phone and in person. I sent them dimensions…read moreof a frame without taking into account about another 1/8" that should have come off. They worked with the original piece of glass and was able to make it work for the frame so I didn't need to have another piece cut. Thank you for getting it done so fast. Highly recommended!

Joe came and fixed an older sliding door for me. This would have cost a significant amount if they…read morecould have even found the part so he saved me a significant amount of money. Great service! Guy Schober

We had a cracked windshield and Christopher Cormier came out from Safelite to replace it. He was…read morevery professional, fast, and even vacuumed my car! I feel like I got the best service possible from this technician and the company. Recommended highly.

nearly impossible to talk to a human. if you want actual customer service, look elsewhereread more

Amazing Service, and very quick! Will definitely use them again when I need another windshield.read more

From the owner: Quality Auto glass replacement New locally owned shop…read morespecializing in windshield replacements and repairs & Auto detailing.. Mobile Services available.. Our goal is to offer quality windshield replacement and a all around care for your cars inside and out with a one stop shop flexibility hours of operation that best convenience for you. Offering commercial grade cleaning products for your auto details!