You wanna know what I love in a doctor's office? Getting there 15 mins early (their request), doing…read moreall the intake stuff, then being left in exam chair for over HALF AN HOUR past the actual appointment time (and likely being charged for the time)!

This place is awful, please go somewhere else. I waited an hour for "Dr" Fairmount to tell me she…read moredoesn't see a problem with a huge cyst in my mouth that's getting irritated by my teeth no matter what i eat/drink. I waited for an hour over my appointment time and she only talked for 5 minutes (thank god) but the whole time she was talking to me like i was stupid. Went to another ENT, got it drained in 10 minutes, haven't had an issue since, and it costed the same amount. If you're reading this i hope you decide to go somewhere else

The audiologist was really nice. They told me I have significant hearing loss, and that I should…read moreget hearing aids. I'm currently on Medicaid because I am disabled and they basically told me I'm out of luck and that they had no resources for me. The front desk staff was incredibly rude and discriminatory because I'm on Medicaid, which probably won't be for much longer considering things in this world. I would not recommend this company, they would rather be drive And go about life without being able to hear. They definitely treated me poorly because I have Medicaid which is super unprofessional and Gross. They basically told me if I needed hearing aids it'd be about $5000, most of us can't even afford food right now.

I was referred to Dr. Mawn by my primary care doctor in order to establish an ENT doctor/patient…read morerelationship. I was able to schedule an appointment for today. Erin, a PA assisting Dr. Mawn, greeted me with a warm smile, explaining that she would like to ask a few questions about my current health. She spent about 10 minutes going over my history, she was very pleasant and attentive. A few minutes later Dr. Mawn arrived with Erin and a resident doctor. He was very personable and down to earth, he listened and then reviewed my 2018 MRI and explained that he was going to confer with the radiologist. All in all, I am very pleased with this practice!

Needed to have my hearing checked so my doctor appointed this location. I'd previously been there…read morefor problems with my voice and throat. Everything was great. This week I saw Carly Amurao. Very nice doctor, she made me feel at ease, explained everything the test involved and I was out of there within 30 minutes. Girl at the front desk was awesome! Very friendly, smiled, even had a smile in her voice when speaking to people on the phone. I don't understand why people give this place such a bad rating either as mentioned in another review. Now I have a base for my hearing and will follow up in two years. Thank you, Peak ENT and Voice Center.

The receptionists are so rude! It's impossible to get an appt that makes sense. The doctors rush…read morethrough without explaining options look elsewhere!

Quick to offer surgical solutions with no guarantee of success. Dr. Yan was not helpful at all when…read morefollowing up on a VA disability claim after the surgery due to what I'm suffering from. Thankfully I found a doctor that was able to work with me to get the VA disability increase I felt I deserved but I would take any advice from Dr. Yan with a grain of salt and preferably a second opinion. I followed his advice on getting the surgery which didn't work and if I would have continued to follow his advice after the surgery I would be stuck with the same disability rating that I had obtained on my own. Get a second opinion at the very least before committing to anything with this outfit! As far as office experience, be prepared to call at least 5 times for medical records...

I scheduled appointment for today several weeks. I was called today 90 minutes before appointment…read moreand told the doctor did not take my insurance. I asked to speak with the office manager. I was told she had stepped out and would call me. I called back at 1 pm and was told she hadn't called me because she had gone to lunch and was now on the phone. So instead of calling an upset patient she went to lunch. To keep this appointment, I had to reschedule all my clients As I am writing this review the office manager has still made no effort to contact me THOS REVIEW IS FOR ARVADA OFFICE

I was referred to them for an ear infection. I'll admit the service upfront was great and my…read moreinfection is gone, but the handling billing and insurance afterward was so deplorable that I wish I would have gone somewhere else. You will be treated well, but I'd highly advise asking many many questions about what is and isn't covered with both your insurance company and Peak ENT because it is very easy to get screwed over. Ask for prices and insurance info up front. I'll admit that I think some of the fault lies with my insurance, but still, I willl not return.

Like the previous message......I did ask questions what is covered and felt if not I would like to…read morecheck first. Across my records it states I refuse treatment even though I was having a MRI in the next few days but to hear from Dr. Vidas to "Lets wait to see the results of it and we can do the tests later". I called 3 times and emailed and logged into their portal with questions for results of my MRI after 2 weeks and follow up since no one contacted me. still nothing. attempted again, sinus infection. Received different opinions by other Doctors. I went in for hearing pounding in my ear and never gave me and an answer. I asked questions and he did not want to answer any of them. Hurried me out the door. They lack communication, caring, and knowledge. Do not recommend this practice or Doctor.

SHOULD HAVE HIS MEDICAL LICENSE REMOVED…read more IThe absolute worst experience I've ever had at a doctors office in my life. After going to the ER twice for a serious cough that spread to an ear infection, I was referred to Dr. Vankooten's office. I made an appointment but was in such pain, I called that morning to beg to come into the office early. The receptionist told me that "other people are waiting for their scheduled appointments, and I would have to wait" even though I was crying over the phone to her. I tried to wait, but couldn't and I went over about 2 hours early... There was barely anyone in the office, and the ONLY person on the staff that was interested in helping me with my pain was the person answering the phones who brought me out cold towels because I was sweating and crying. They did, in fact, make me wait. Let me sit there, while people went to their normal non-emergency appointments. Just let me sit there in pain.... crying hysterically... Finally the nurse called me in and barely held the door for me... could see that I was struggling to even walk because my ear was so bad, I couldn't hear anything. She brought me into the room and made me get up and stand up on the scale to take my height, as if that was the most important thing for her to do, I explained I couldn't even stand straight but she said "I have to take your height" again. I asked why she couldn't just believe I knew how tall I was!??!!? This was getting to be ridiculous, did they think I was kidding with the pain???? I had already been to the ER TWICE! The ER told me I MUST see an ear specialist they couldn't do anything. So the doctor comes in, not Dr. Vankooten, who I wanted to see, but his associate. Examines me briefly and says there's nothing they can do but give me antibiotics and send me home. I'm really unsure at this point how I was going to live with the pain until the meds kicked in, but I'm alone here in CO, no advocate to help me, so there was nothing more I could do. They didn't offer me any pain medication at all. Nothing. Instead said "call in a few days, if the meds aren't working we'll change them." How a doctor lets a patient walk out of their office in such pain without any other advice or help, is beyond me. I get the prescription filled, and I sit in pain for two days. Now it's Thursday, green and bloody discharge is coming out of my ear. I am still in pain. I call Dr. Vankootens office and leave a message with the services to please get in touch with me Friday morning, I'm in pain, the meds aren't working and I need for someone to call me or call in a new prescription. NO CALL BACK ALL DAY. I call again this evening and they tell me I have to call the doctor on call who is Dr. Barron. Finally DOCTOR BARRON calls me back. This man should have his medical license taken away. Not only was he rude from the moment I picked up the phone... but he talked over me saying "he didn't see me, and he couldn't help me, why was I asking for his help" I told him I had already been to the ER, and what was I suppose to do? He said "go back to the ER, there's nothing I can do for you" I was in shock, I asked why he was on call if he couldn't help at all, and HE HUNG UP ON ME!!!!!! SO NOW I SIT HERE, still in pain, out of work a week, going to the ER when that's not what I should be going to the ER for, nor should "specialist" doctors be advising people to go to the ER when the ER is telling me I should be seeing the ear specialist. This is the worst experience ever. The doctors of our country are spoiled rotten and don't know what it's like to actually CARE for patients anymore.

James Barron was completely unprofessional and downright rude to me during my visit today. His…read morebody language and tone was threatening. I felt like he was ready to unleash some verbal and possibly even physical aggression toward me. It was unfortunate that I was the one, a paying customer who came in with the hopes of diagnosing an illness, who remained calm and courteous throughout this ordeal. We all have bad days, but good lord, this man is giving good doctors every where a bad name. It's too bad I went to a "doctor" for help today and was instead sent home to my wife and 1 year old daughter upset and frustrated.

SHOULD HAVE HIS MEDICAL LICENSE REVOKED!!!…read more The absolute worst experience I've ever had at a doctors office in my life. After going to the ER twice for a serious cough that spread to an ear infection, I was referred to Dr. Vankooten's office. I made an appointment but was in such pain, I called that morning to beg to come into the office early. The receptionist told me that "other people are waiting for their scheduled appointments, and I would have to wait" even though I was crying over the phone to her. I tried to wait, but couldn't and I went over about 2 hours early... There was barely anyone in the office, and the ONLY person on the staff that was interested in helping me with my pain was the person answering the phones who brought me out cold towels because I was sweating and crying. They did, in fact, make me wait. Let me sit there, while people went to their normal non-emergency appointments. Just let me sit there in pain.... crying hysterically... Finally the nurse called me in and barely held the door for me... could see that I was struggling to even walk because my ear was so bad, I couldn't hear anything. She brought me into the room and made me get up and stand up on the scale to take my height, as if that was the most important thing for her to do, I explained I couldn't even stand straight but she said "I have to take your height" again. I asked why she couldn't just believe I knew how tall I was!??!!? This was getting to be ridiculous, did they think I was kidding with the pain???? I had already been to the ER TWICE! The ER told me I MUST see an ear specialist they couldn't do anything. So the doctor comes in, not Dr. Vankooten, who I wanted to see, but his associate. Examines me briefly and says there's nothing they can do but give me antibiotics and send me home. I'm really unsure at this point how I was going to live with the pain until the meds kicked in, but I'm alone here in CO, no advocate to help me, so there was nothing more I could do. They didn't offer me any pain medication at all. Nothing. Instead said "call in a few days, if the meds aren't working we'll change them." How a doctor lets a patient walk out of their office in such pain without any other advice or help, is beyond me. I get the prescription filled, and I sit in pain for two days. Now it's Thursday, green and bloody discharge is coming out of my ear. I am still in pain. I call Dr. Vankootens office and leave a message with the services to please get in touch with me Friday morning, I'm in pain, the meds aren't working and I need for someone to call me or call in a new prescription. NO CALL BACK ALL DAY. I call again this evening and they tell me I have to call the doctor on call who is Dr. Barron. Finally DOCTOR BARRON calls me back. This man should have his medical license taken away. Not only was he rude from the moment I picked up the phone... but he talked over me saying "he didn't see me, and he couldn't help me, why was I asking for his help" I told him I had already been to the ER, and what was I suppose to do? He said "go back to the ER, there's nothing I can do for you" I was in shock, I asked why he was on call if he couldn't help at all, and HE HUNG UP ON ME!!!!!! SO NOW I SIT HERE, still in pain, out of work a week, going to the ER when that's not what I should be going to the ER for, nor should "specialist" doctors be advising people to go to the ER when the ER is telling me I should be seeing the ear specialist. This is the worst experience ever. The doctors of our country are spoiled rotten and don't know what it's like to actually CARE for patients anymore.

Dr. Barron was good and my sinus surgery went well. The issues started after the surgery when I…read moregot a $3000 bill from the hospital after being quoted $250. Dr. Barron helped clear up some errors which reduced the bill to $1050. However, I continued to pursue the issue on my own with Lutheran for several months since they had quoted only the copay (basically $250, which I paid) and said my coinsurance would not apply (the $800 was the result of coinsurance). After endless calls and going round and round with them for seven months I called Dr. Barron's office to let them know of my progress and to see if they could help. They flat out did not return three calls and only came on the line when I mentioned that I could just stop by. They said that Dr. Barron already helped me (yes, but only by correcting a blatant error) and told me that the remaining $800 didn't seem too bad. They completely threw up their hands when I pointed out that it was $800 more than I'd been quoted. I know that the doctor and the hospital are separate, but my husband is a surgical nurse and told me that if one of his doctors had a patient that went through what we had, the doctor would be in the CFO's office and would get it squared away. I was really disappointed that once I'd paid their fee they wouldn't even return a phone call. I would not recommend this office.

My Provider is Jaclyn Tabor, PA and she's wonderful. I've never had a problem with billing, making…read morean appointment or getting labs drawn in office.

Nice staff. Doctor and PA takes their time with you and listen to what you are saying.read more