If I can give this less than a one star or no stars at all I would I went early in the morning I understood there was a line but at the end of the day they were passing by people pretty quickly it took them about 4 to 5 hours to attend me and my dog just for my dog to end up dying there I needed so much help they didn't understand I would call for an assistant and they would only show up and tell me that they're doing the best they can knowing damn well that my dog was breathing heavy and did just not have the energy for anything you were able to see her weak I lost my best friend on June 16th it's bad enough that they put me in a room full of files so if you really think about it everything that they had there is not even organized I understand that they're opening a new office next-door originally but I mean come on to place me in a room where there's a bunch of files that can obviously be destroyed by anyone if they had a chance to they could especially those people that have no remorse I have a video of how she looked when I was in the office room but it won't let me upload it so I took screenshots of what I could. No care for HIPPA The private information that could be stored into those files and just the fact that if anyone wanted to they could get into those files and see information read more

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I was happy with this place till this new guy came in. My dog had a UTI seemed like the meds were making him more sick. Looked up the meds and they were for clinical depression and skin infection!!! WTF I will have a lawsuit on this place as my dog is losing weight at a fast pace since being perscribed these meds. Also over 6mo ago we had spots removed off the dog and was told "if you dont hear from us, the results are negative for cancer." Found out a week ago that is not the case. He is positive for cancer!! This new guy is a quack and Im highly upset and will never take another one of my animals there!!!!! They haven't heard the last of me. IM NOT EVEN COMFORTABLE WITH GIVING THEM 1 STAR!! As far as Im concerned you tried killing "my child"!!!! read more

This review is based on ear crop services only. I live in the SFV area hour and half away, but I chose to go to Dr Butchko due to his experience cropping and some referrals. I am a former Dr. Labounty customer, and I am more than satisfied with the results. He did a great job on my 9week old Doberman. You must be committed to this process as I had to drive to their office every 4 to 5 days for retaping for 4 weeks exactly, and then you wrap them yourself for the next 8 weeks. All the vet techs were friendly and caring and answered all questions. Yes, you do have to wait sometimes 2 hours. I suggest getting there before opening and wait in line. Bring a chair. Most times, I was out within 45 minutes when I did this. Don't let the reviews scare you off and I will definetly return and recommend Dr Butchko for ear cropping. read more

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Heads up. Make sure you take off the whole day and bring a lunch. Went in at 8am. My dog was examined at 3pm. My dog went into surgery around 4 pm. They said he had to stay overnight. Unfortunately I was not contacted after my dogs surgery to know if everything was okay. Nor do they have an after hours number to call to ensure your beloved pet is doing fine. All night I had to wonder if everything was okay. Communication is a big issue at this place. read more

Waited for hours while people we're allowed to skip over us. Finally got seen 6 hours later. Staff was rude, inside looks horrible, and the entire building smells like death. Do not come here. . read more

Dr Butchko is amazing. The people that have been there for a while also amazing. I get there's a learning curve. And you have to take those people with a grain of salt... but when DR B is in the house everything is good. read more

One of the girls in the front named Vanessa was extremely disrespectful and rude! I had asked her a question and she ignored me and walked to the back. This would be a great vet if they didn't have immature and disrespectful people checking you in. Their staff is completely inconsiderate of a customer's wait time, commute they seem to run their business by the numbers hints, checking in dogs and receiving payments. No customer service what so ever!! read more

You want the best here is where it's at the wait is long kause it's walk in so be prepared to wait over 5 hrs it was worth it my frenchie is doing great the staff is awesome read more

Wonderful customer service, price point for vet visit, check up and shots highly reasonable, amazing bedside manner was provided to my pet. There is a long wait, so be prepared for that and be patient. read more

Friendly, caring people work here. Does not take appointments (perhaps for surgeries) but cannot beat the costs! Many vet techs do good work here. Bring water for you and your pet, location gets warm there. Worth the drive and wait. They have an early rush about 30 minutes before they open then again around 9am. For around 9am. Always fun to see the newly born puppies people bring and of course the bulldogs, their specialty. read more

If you are a breeder or just a pet owner in general this is the spot. they do not do appointments but I've never waited long. I live in downtown Los Angeles and will always make the drive here because I feel like they care and know what they are doing. and the prices are just night and day. My dog and litters over the years have been happy and healthy. gotta thank the vets for that. read more

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Absolutely love this place. My German shepherd hates the vet and it is always stressful having to bring her in. The staff and vets make the whole process so much easier. They really know what they're doing. My dog has had surgery here and has been treated for ear infections. read more

I've been here multiple times with all my dogs. Yes I am aware of the wait I usually wake up at 4 am to have a chair in line so usually I'm 1-3rd in line and always get seen pretty soon. But a few months back I had a sick puppy keep in mind I was 2nd in line and they decided to pass me up and put at least 7 people in-front of me disregarding my place in line and my pet's health. Long story short waited till 4pm just for them to tell me I had to put my puppy to sleep. ....Ran into a lady with the cutest English bulldog a month later started talking about butchko and she replied with "dr butcher" couldn't agree more. This clinic is more for breeding purposes I can promise you if people say "best in town" they definitely just got breeding services, Csection, pg testing done read more

Everyone gets busy, but this is ridiculous. Walk-ins only. I was told about an hour wait. They said wait in your car, I waited for 3.5 hours with my puppy who has a fractured paw. No triage and 9 hours later still no call. Poor time management, no waiting area outside where a pet can relieve themselves, and poor communication. Unless you have hours of your time to waste DONT ever go here. read more

my husband arrived at 8:30 AM and told them we needed our dog's ear drained from a hematoma, he waited 6 hours for the vet to come in and say "we don't drain hematomas only do surgery which costs around $850. Our dog has had this in the past and our old veterinarian had no problem draining it and sending him home. 1. they could have told us up front when we checked in that we wanted it drained that they do not provide this service. 2. The vet took less than a minute to look/ examine our dog. I will never go back to this place and honestly do not know how they are still in business. AND they are not price competitive with our local vets... I have a pet sitting business and my clients are always asking for Veterinarian referrals I will definitely spread the word to never go to Dr. Butchko. read more

They are first come first serve. The wait time can be really long and they don't answer phones but they did a good job on my little pugs and they are reasonably priced. read more

HORRIBLE! We took our dogs to this vet for many years and switched a few years ago bc we found a walk-in vet closer to us. When that vet closed, we went back to Dr. Butchko. It is VERY different now and seems all they care about is money. I understand it's a business, but we were seen in December and had bloodwork done to continue our elderly dog's meds. We were told we could get refills before a follow-up. I returned a month later to get a refill and was told they were out of the medication (after waiting 40min). They said to call to see if the med was back in stock, and when I did they said it was still on back-order but I could pick up a written prescription to fill elsewhere. When I showed up the following day I was told they couldn't give me a script. They needed to do blood work again to make sure he was doing ok. When I explained he had been on the med for over a year and was doing fine (as shown in the bloodwork they did the first time) the manager said I could go back to our old vet. Totally rude and dismissive. I asked to speak with Dr. Butchko and she said he was busy doing surgeries, even though I had seen him in the hallway 2 minutes earlier. The week before they were ready to give me the medication but they were out of it. Now it's too dangerous to give me a script? Because they can't make money selling it to me? It's an NSAID, like Motrin for dogs, not some narcotic! I drove 40min each way twice for nothing! We will NEVER return!! read more

If you love your animal PLEASE DO NOT COME HERE. Average wait time is 5+ hours--in your car. Average time spent with the vet is 5 minutes. They operate on volume and primarily cater to ear cropping and tail docking. This place is for breeders not pet owners! They do not have a real appointment system. The photos of their staff on the website are stock images. The place is run down, dated and dirty. They will no answer their phone. You cannot get a copy of anything unless you go in person. Please, do not support a place that operates on volume for breeders. read more

Very disappointed with the experience today. They said walk ins are welcome I drove 20 miles and arrived at 4:10 they close at 5pm. I was told that no more walk ins are being accepted. When it clearly says walk ins welcome up to 30 minutes before closing. See pic. I explained that I just drove 20 miles in traffic to have my dog seen because he is not eating. She said take him to Norco animal hospital emergency services. How do you like that for customer service. This place is not the same as it use to be when Dr. Mike was alive. Front office staff you need to work on your customer service skills as the customers are the heart of your business. Unfortunately I will not return here again. read more

Dr. Butchko - States on their website that walk ins are accepted up to 30 minutes before closing. - Veterinarians Near Me - Riverside, California

The wait is pretty long like all the other reviews say, but completely worth it! Butchko did an amazing job and exactly what we asked for. This is diablo before and 1 month after!!! still a long ways to go but amazing! 4 stars is for the wait but the cropping in itself is 5 stars! read more

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WE DO NOT RECOMMEND Dr. Butchko PET CLINIC AS THE EMPLOYEES THERE ARE UNPROFESSIONAL AND RUDE. Our cat was sick and had bladder problems. In order to get help for him, we had to sit for about 1 hour in the lobby just for them to tell us that we had to come back again after 12 pm. We came back, and then we had to wait another half an hour until they finally took us in and then we had to wait another 15 minutes in the exam room to see our doctor and tell us what's going to happen and how much would that cost us. Not only that it was going to cost very expensive, but he also told us that our cat will be taken for 3 days and we would have to pick him up on Monday, even though that they are not working on Saturdays and Sundays. We asked what is going to be happening in those days and they told us that some technicians will be watching our cat! Not even a doctor! Some technician that won't be able to do anything if our cat will feel worse on Saturday and Sunday. When we asked if we could do this in one day, he said "do you want to jeopardize my license" we did not quite understand what he meant because our cat already had the same exact problem in January and some other clinic did this in one day and much cheaper than what they were offering. He started getting mad and rude, then he left and said "I need to talk to the doctor" we did not understand which doctor because we thought that he was the doctor. Then some other rude and mean lady came in and started saying pretty much the same thing he was saying, and she got mad and left too. I'm sorry, but I don't think that's something that people could call "professional". We waited in the exam room for about 20 minutes until some other lady came in and told us that they could not provide us with the services. We left and some other clinic was happy to help us for much cheaper price and did everything in one day, as we expected. read more

Very in expensive reasonable prices for dog treatment. There can be a long wait but it's worth the wait.

I was referred to Dr. Buddy Butchko from a co worker that used his father years ago. So I figured it would be a positive experience. Lol far from that we drive down there between his hours that he offers because there's no one answering the phones only a voicemail by him to find out his office is completely empty looks nice but empty after walking around for about 30 minutes I asked someone sitting in the parking lot which office was the doctor she pointed at the building next-door this should've been some kind of new on his door which was wasn't so I go into this place we're all kinds of people or just packed and they're like sardines with sick animals. Never got to meet the doctor but for the looks of it I don't think much of him already looks like I'll be taking my business somewhere else something more professional read more

I typically do not do reviews. Over the last 30 years I have used Dr. Butchko as a breeder. Although wait times have always been extended, what I experienced today was so outrageous I feel I had to say something. I am aware it will make little if any difference in their office practices. I arrived at 7:15 am and waited in line for them to open. There were approximately 30 people ahead of me in line. They opened late, after 8:15am. I was checked in at 8:50 am and told to wait in my car. I waited until 9:50 am. Then went into the office to see where I was. Was told there were a couple of people ahead of me still, they asked me to go back outside and wait for a call. Waited another hour. Went in, was told still 2 people ahead of me. I now decided to stay in and wait. I wait another hour. Ask again, told now 3 people ahead of me. My name was finally called for a room at 12:20 pm. Went into room and now waited 45 minutes with no one coming in to see us. At 1:15 I went out to office area, now basically almost all patients were gone. Was told now they had emergency's that took priority. Now everyone I had seen come in had now left. Long story short. I had finally leave. Never got seen. I came to have my dog spayed and a cherry eye repaired. Staff was rude and condescending. Although people say prices are good, time is money. Even the female doctor I spoke with was rude and demeaning. This used to be a place that even though I waited extended times everyone was pleasant and polite. Not anymore. Steer clear if you possibly can! Very disappointed. Father, Michael was so sweet and pleasant. Steven used to be but seems to have failed to pass on the kind, caring atmosphere that used to exist.' read more

Most caring staff. They are always busy, but they are worth the wait. Great care for my dogs every time I've had to go!

This post in regard to Dr Butchko Veterinarian clinic located in Riverside. I have brought my animals here for years. They are cheap and reliable. Back in the day when his father was running the place. I took my cat that was mauled by 2 dogs. I knew the cat was going to be too far gone for them to anything but I did this for my daughter because it was her cat. I played by the rules. I lined up at 5am (first come, first serve) signed in at 8. Told them then how bad the cat was but "Doctors" don't get there until 10am. Ok, sat and waited in my car until then. Finally just took the cat inside and spoke to 3 different people "oh the doc just got here" there were people in front of you". NOW THERE WAS NOT!!! I begged at one point to please just look at my cat. My poor kitty died while in the waiting room this morning. He was never seen. No one ever even looked at him. They didn't even know what color he was or his name!! I know I should have took him to an emergency vet but I don't have $1000 up front to give them and they won't touch your animal unless you do!! My poor cat suffered greatly and I just wanted someone to see that and do the favor of putting him to sleep to ease his pain. They only thing that Dr. Butchko's office cares about is cropping dogs ears and docking tails and it was full of those animas this morning. I know if one of this people knew the shape my cat was they would have gladly let me go in front of them. No one has even called me to offer an apology or to even asked what happened. Not to mention a gentleman brought his Doberman in the before the office was open and he was banging on the door for help with his dog and the dog died right there on their door steps! This man was on his knees crying just asking for help. I am beyond devastated and so is my daughter. read more

GOOD GOD! Says closed as I write my review 2 hrs after close... cuz I'm still waiting and have been waiting 7.5 hrs. From 11am to 7pm. Idk how the business functions. Could've driven to Vegas AND back AND had an hr to kill. They're lucky I love my dog. That's a while shift of work, just waiting. Prob the first and last time ever coming here haha read more

I feel I have to say something .Dr . Butchko is the Best I know my Bulldog is in good hands having surgery.

So after waiting 8.5 hours on Friday to see a dr for my sick cat, they did X-rays and bloodwork. They told me to call on Saturday for results. Saturday came and I called all day long!! No answer!! I called Monday morning, no answer. I finally drive 45 minutes back to the vet to try to get the results, only to be told that they can't give them to me, that I need to see a dr to get them........ First of all educate your staff to give the proper information the first time as to not waste even more of people's time. The cock eyed manager is about as sweet as a lemon and nobody really seems to care about animals that need a dr. They only want your money and nothing else. On top of that this place is FILTHY!! There should be better standards for animal care than this. An alley would probably be more sanitary than this place. I cannot say this enough, please take your animal to another vet, this vets service is so far below the minimum. Every pet deserves better than this!!! read more

TERRIBLE!! This place has changed so much and NOT for the good. I came here 20 years ago and it was great. If you had to wait, you at least got to see a Butchko. Either the Father or one of the brothers. Now you wait for 5 to 6 hours and see some Dr. who I don't know. I can go any place and get that. The irrigating thing is, you go to Dr. Butchko to see him, and after waiting all day you get another Dr.. It's my understanding the Dr Steven Butchko mainly does surgeries. I would NOT recommend this place, not worth the wait, not worth the service! read more

It would be nice if they could make appointments because not everyone can be in the sun or in the rain there are people in wheelchairs and people who are elderly and they don't have a ramp for handicap people. They should change things let the handicap people and the elderly people make appointments.. Thank you read more

The wait is longer then the DMV! The only thing good about this place is the price compared to other vets. So, if you don't mind spending about almost a good half of your day waiting than this place would be up your alley. read more

This place is a complete joke. My wife and I decided to check this place out due to its "walk ins only" nature. BIG MISTAKE. Forget the costs, prices, or even the friendliness of the staff. Unless you bring your pet here for something FAST, you will end up waiting forever even if you get here at opening time. My wife and I were EIGHTH in line, yes, EIGHTH and we still have yet to speak to anybody especially ANY of the vets. As of this writing we have been waiting a total of 4 hours. Clock still ticking...never have I yelp reviewed a business before exiting the place. First time for everything I guess. Don't let that fancy new building that's opening fool you. Probably gonna be same system in place. read more

I had to wait over 5 hours for just vaccination shots. They had no estimate time for my chart. They do not allow appointments. They had everyone waiting around just to say at the end that they had no technician in. Last time I'll be here. read more

Great Place No Appointment Needed! Waits long but the prices are Always Affordable. Wouldn't take any of my 3 Bulldogs anywhere else.

Such an honest place and worth the wait. They will save you money and do a great job with your dog. Highly recommend!!!

This place is a rip-off. I brought my small dog in because she had a cough, I told them I thought it was kennel cough because of her symptoms. The doctor talked me into getting an X-ray and then told me it was my dogs heart and Trachea. They prescribed 3 meds and cost me almost 600 dollars, I was also waiting there for 5 hours. The cough only got worse and now my other dog is coughing as well, so today I brought her to sunny mead animal hospital, they examined her and said kennel cough. This only cost me 89 dollars with antibiotics and cough medicine. Dr butchko's office is a total money grab and they obviously don't care for their animal patients. read more

The moment you walk into the office it smells like a cheap motel where they rent rooms by the hour. The staff is so clustered and clueless that it's hard to imagine that things are going well. I came to get a surgical procedure for my pet, however, I was told that I would need an appointment although, on their business answering machine it states that they don't do appointments? Weird. I was able to get the procedure done, the thing that rubbed me wrong was how they were insisted on CASH, CASH, CASH. I told the girl at the front that I could with my card immediately because all she could mutter out of her mouth was cash. She declined the offer and said it has to be CASH. I assume that it is to avoid paying taxes. According to Dr. Butchko he does over 5,000 procedures a year. So at $500 a procedure and 5,000 a year. Alone that equates to 2.5 million dollars in cash assets a year tax free! I bet the IRS would like wind of this. Besides the foul smell inside and the countless homeless sitting outside; you get what you pay for. read more

Thank you for being there! Caring staff and doctor! Put animals over money! Exactly the vet I've been looking for! True blessing! read more

Dr. Butchko - Took such care of my dogs! - Veterinarians Near Me - Riverside, California

A genuine caring staff! I called my dog's regular vet and it was going to take 2 weeks to get her in for an emergency, I decided to take her to Butchko and so glad I did because they took her in same day. Of course we had to wait but honestly its a walk in clinic and that should be expected, also when it was our turn we were treated in a calm manner, not rushed. This staff works long hours to take care of every dog that comes in and that needs to be appreciated. Also they are honest with fair prices, no fluff or pulling at heart strings just straight clear advice. I am so impressed. THANK YOU read more