Would say one of the worst customers service ever And not…read moretalk about the call robot that not help anything seems like its in purpose not to get hold of them And the office even worst

People here are so friendly. It's still the DMV but trust me, I've been to many facilities in other…read morestates that are far worse. Four stars.

Well I got to the office about 11:30 this morning, finished up and out the door by 12:45. Not a bad…read morewaiting considering the place was full and also people have their places held as they text you when you number is up. You can book an appointment on line so your wait may not be that long. When you get there you log into and make a selection of either sitting there or requesting a text when it is your turn. I opted for the text message but still sat in the waiting room. There are about 15 chairs and they are always full. You can wait out side on the picnic table. Mine probable took longer being I was a New Resident and changing over a lot of items. They have one window dedicated to dealers so they can come in and be out sooner. Most people I saw were doing renewals and some other issues. Debra helped me out in getting both of my vehicles registered and my Disabled Veteran's plates. She was very professional and courteous, great conversation as we moved along in the process. She is a true and real asset to this office. All of the other ladies in all of their transaction were very professional in their dealing with the public. I did not see anyone leaving the office angry or frustrated. Keep up the great work you and a true asset to the city and county.

Was the first one there this morning. was in and out before anyone else arrived. Very nice…read moreinteraction with the staff. What a lovely way to start the day.

The wait was a little long- But the Assistant was friendly- Which makes up for sitting and waiting.read more

yes ,i went to bell county registerto buy sticker ,people who work there disgramination toward me…read morethey denited my favor to up date my new addess . they tried to give me supper hard time it could be to refuse my service , expecially the woman who mamager hispanic and the rest of them are the same ,the using personal issue to hate or dislike me when i ask them to up date my new address. they need to leave that job because they dont deserve to stay and work in community but using their own personality to solve and handle problem was by mistake ,they dont want to correct it in the nicer way ,to be honest ,i will deffenately big 0000 to star for the unprofessonal service ,not even 1 star ,they still dont deseve it .MY STAR IS BELOW ONE STAR

The lady in the first box on the left lied, explicitly to my wife and I on the documentation, and…read morethe process for just trying to get registration finalized. This has caused much confusion with the dept. of public safety who are thankfully looking into the lady who caused this.

Just make sure you get their early and have all your necessary documents - I was in and out in 30…read moremins

This place is a death trap!!! Stay clear from this place!!! If you want to get your DL etc go to…read moreTemple or Pflugerville. This place is a joke!! What a nightmare, I have been waiting 2 1/2 hours so far to get my son his learners permit it shouldn't take this long to help someone. They take about 30-45'min each person, they dont know what the heck their doing and are lazy. I seen them chatting up and eating with co workers like they were at home!!! Omg!!!!! And I'm still here:(((((((

From the phone call to the young lady at the counter, everyone was helpful and pleasant. Long wait…read morebut the employees were kinda and helpful.

This review is about a particular worker at the DMV - Alex Garcia. She was so pleasant and helpful…read moreand took the time to answer any questions we had for our "new resident" registration. I heard her give the same excellent customer service to the previous customer, who was also a new Texas resident. Ms. Garcia turned what was a nerve-wracking situation into a pleasant experience! She made our day! Thank you, Alex!

Place is a complete joke. Had a appointment, waited for my number to be called, then after an hour…read moreand 20 minutes I was told to go to another location to renew my tags before I'm able to get my CA DL switched to a TX one... State has this all backwards here.

Maybe this is an anomaly but I had a very good experience here renewing my driver's license…read more I was able to secure a 9 AM appointment using the online App. I arrived at 840 AM and was greeted by the DPS greeter (LOL) he assisted me in checking in and I was directed to another DPS Rep who guided me to an unoccupied station. I was again greeted by a very pleasant woman who swiftly moved me through the renewal process. We had a pleasant conversation regarding my new picture and my 23 years of living in TX as opposed to Mass. I walked out at 9 AM at exactly my appointment time! Winner winner chicken dinner! This locale has plenty of parking and many DPS folks to assist. Pro tip: Make sure you bring all the required paperwork or you will be SOOLuck and have to reschedule.

If the post office lost your 3 part renewal notice, tough luck. They can't reissue it…read more And they don't care that they have to send you to the county tax office to renew. I guess they don't understand customer service. Or the word "reprint" is not in their vocabulary. But since they're the only game in town...

I stopped in to get a title printed because the bank sent it to my old address. I went in with the…read moreassumption that I would run into all kinds of issues- long line, need an appointment, can't print it, etc. From the time I arrived to the time I left, it was probably about 15-20 minutes. The lady who helped me was so nice & friendly, I felt like I made a friend. It was the best experience I've ever had at a government service bldg. I would love to give a shoutout to the awesome lady who helped me, unfortunately I don't remember her name. But on the receipt her employee ID is CKHOLBO. Thank you for being so sweet, so friendly, for the compliments, & the quick service. It's so nice to work with someone who smiles & treats you like a human & not just another body in line.

Came here without an appointment because the online scheduler wasn't working for me. I arrived at…read more7:50am and walked in. There was a line to kiosks that I used to schedule an appointment. What was amazing was that same-day appointments were released right as I was working on the kiosk, and I was able to snag an 8:20am appointment slot! A ticket was printed out with my confirmation number. I grabbed a paper application to renew my license and used one of their pens to fill it out. Only 1 out of 3 pens were working, so I recommend bringing your own pen. At around 8:15am, my number was called and I went to my assigned counter number. I showed them my driver's license and my passport card to prove my citizenship. The person at the window walked me through all that I needed to do. I paid the $33 fee using a credit card. All-in-all, I was at the counter for about 5 minutes before the process was finished. A temporary paper permit was issued to me, and I was told my new driver's license would be mailed to me in 2-3 weeks. There's ample parking available at this location, right off of HWY 183, and quite a bit of tree shade, at least in the morning. I plan to return here the next time I need to get my license renewed in person!

Plenty of parking. Make your appointment online. You can check in on the Kiosk inside 30 minutes…read morebefore your scheduled appointment. Staff are extremely kind, willing to help. Be ready to wait even if you have an appointment. I was in and out in about 1.5 hours. Please be patient, and have your documentation ready. Lots of customers arguing with the staff. They handled angry customers very professionally. Thank you for a job well done!

Super fast and efficient…read more Had an appointment in the morning and was in and out in under 30 minutes. The staff were helpful and friendly. Make sure all of your paperwork is in order and you'll have no hiccups. The only downside is making the appointment online and it's either next month or more for the earliest availability. I did overhear some people walk in without appointments and was given one sooner than they would have gotten if they did it online.

Me trataron muy mal por no hablar inglés, le dije a la persona que estaba en la entrada que no…read morehablaba inglés y se lo dije en inglés para que me entendiera y aún así no me hablo en español, y ella si hablaba en español porque cuando regrese a hacerle una pregunta me respondió en español era latina, discriminan a las personas por no hablar ingles, estoy muy desepcionada