Well what do I say?? Customer service is great whilst your in the process of buying the house, but…read moreas soon as you have the keys they don't want to know if there's any problems. We moved into our new house 3 months late, yes there was a spell of bad weather but if they had just got on with it we could have been in on time. It's not until you move in with a building site on your doorstep, you actually realise how slow the builders work!! The amount of times you would see some people doing absolutely nothing for long periods of time, there's no wonder people complete late! Also, we were given a list of emergency numbers if we needed to contact someone at Broadgate in an emergency situation. There's about 5 numbers on this list and I couldn't get through to anybody! Don't think I would ever buy another Broadgate house again.

Slabcast were contracted by us to replace a concrete path and replace a down pipe less than six…read moremonths ago. The downpipe has still not been completed. The path has been completed to a substandard quality and the surface of the path is already starting to degrade due to insufficient cement in the mix on contacting them about this and asking if some one could come and complete the job and look at the sub standard workmanship and they just hung up the phone and refused to answer when i tried to call again. I will persist. please feel free to contact me if u would like pictures as proof. I would never use or recommend the to anyone.