Well what do I say?? Customer service is great whilst your in the process of buying the house, but as soon as you have the keys they don't want to know if there's any problems. We moved into our new house 3 months late, yes there was a spell of bad weather but if they had just got on with it we could have been in on time. It's not until you move in with a building site on your doorstep, you actually realise how slow the builders work!! The amount of times you would see some people doing absolutely nothing for long periods of time, there's no wonder people complete late! Also, we were given a list of emergency numbers if we needed to contact someone at Broadgate in an emergency situation. There's about 5 numbers on this list and I couldn't get through to anybody! Don't think I would ever buy another Broadgate house again. read more