Back in July I was fortunate to be invited on the party bus!…read more Too much fun was had by all. Dancing, laughing, music, lights. The driver, Adam C. was amazing!!!! He took such good care of our group of 20+. He even made sure we all got home safely. What a great ride! Super clean, super fun, fun lights and loud music. Who could ask for a better birthday celebration? I highly recommend!! I would post more photos of the inside but I didn't get any without people doing things. So fun! Back in July I was fortunate to be invited on the party bus! Too much fun was had by all. Dancing, laughing, music, lights. The driver, Adam C. was amazing!!!! He took such good care of our group of 20+. He even made sure we all got home safely. What a great ride! Super clean, super fun, fun lights and loud music. Who could ask for a better birthday celebration? I highly recommend!! I would post more photos of the inside but I didn't get any without people doing things. So fun!

Don, the driver, was extremely professional. He was impeccably dressed, very friendly and went…read moreabove and beyond to make my daughter's wedding special. He held her train and long veil in the wind so they would not get dirty on the church stairs while she waited to enter the church . He made it possible for the bride to have a special moment before she walked down the aisle. He popped champagne and was genuinely happy for the new married couple, bridal party and parents.

I have used Premier Plus Travel and Tours for multiple events and each time they impress me more…read more From start to finish the experience is great! The owners are wonderful to work with, the drivers are professional and the vehicles are always in pristine condition. I look froward to using them for rides to SPAC and a bachelorette party this summer! Thank you Premier Plus!

The amount you wanted to charge from Saratoga to Albany airport, you're a fraud. What a joke, 3x…read moreUber and taxi fees. Good luck scammers!!!

Badmouthed the other businesses in town, suggesting none of them were sufficiently reliable to do…read morethe job. Charge TWICE as much as the next closest service. Don't be fooled. $60 limo receipt for Albany to Newark attached below. PS. She has also changed her original response below and taken out the line where she said "he LIED about paying $60", after I added a photo of the receipt - my son was the only passenger. I would avoid this business. I don't like the way she tried to create anxiety about whether the other services were reliable - they were just fine. She is very unpleasant in her attitude and in the way she treats people, and also appears to have removed a number of poor reviews.

Out standing service. Highly recommend. Very professional and on time. Have used this service twice.read more

Six of us went for the weekend in Saratoga. Natasha/Alton, the lovely couple who own/operate…read moreUpstate Living Transport, were with us all weekend. We went from the airport to the track, track to restaurants, restaurants to the hotel and back again. They were flexible when we needed them to be, responsive and an overall pleasure to deal with. The cars were all immaculate and the rides were smooth. I highly recommend using them if you need transport in the area.

My first trip from Albany to JFK a year ago was great. But…read morelast night from JFK to Albany was not that good. I was supposed to be picked up around 6 pm but driver called and said she was ready to pick up around 4. It was good except I had no time to get water or food, and barely managed to change my SIM card to talk to the driver. (Why don't they use WhatsApp which would make it easier for travelers coming from other countries?) It was very hard to find the car. Driver just said "a very big black car" at the passenger pick up. Well, there are ziklinins big black cars at JFK, and very many pick up spots. After several calls (in a very loud and busy outside environment), she finally said lane D. It's a long lane. After I ran back and forth with 2 suitcases (I am 66 and have limited vision in the dark), she said D3. Even that place had several pick up spots. Finally we left JFK close to 6 pm. There were 5 passengers, one of whom spoke very loudly throughout the ride, discussed political issues with the young student from Serbia, shared her opinions etc. I was very uncomfortable. And loud. I did my best to keep my mouth shut, as did the other two women in the van. There was no water, snacks or scheduled toilet breaks. No announcements of seat belts, bathroom breaks etc. There was a small accident (not our driver's fault and no injuries) which caused another delay, and a subsequent loooong and looooud discussion by that same very talkative woman and the young man. By then I was getting a bad headache (hunger, dehydration, jet lag, and all this noise including the driver playing the radio. She never asked if it bothered anybody. After Kingston I moved to the back of the van hoping to get away from the loud passenger and the radio but music was even louder in the back! Also the ride was very loud and bumpy there as well. When we finally stopped at the Albany airport I had another anxious moment because I did not see my backpack with all the luggage. Turned out that the you gman from Serbia grabbed it and placed it on the sidewalk. He meant well, tried to help, but imo, it was the driver:s responsibility to safeguard all the luggage. I will use this service again since there are very few choices to get to JFK, and I do travel a lot, but I wish the company takes notice of these issues and improves drivers' training.

The customer service representative was very helpful and friendly. Answered all my questions. The…read moredriver showed up early and very professional-- open the doors. The vehicle was spotless. The price was excellent considering the level of service that we received. It was a fantastic trip.

Devin was excellent in every way! He presented in a very professional manner with a sparkling clean…read morecar. He offered great and constant communication throughout and was lovely. Thank you, Devin

Devin was recommended by another provider who wasn't available on our requested dates. We were so…read moregrateful for the referral! Devin arrived at our home right on time to take us to JFK. He is a safe driver, with spotless vehicles, but best of all, such a pleasant gentleman to ride with. He also picked us up upon our return to JFK monitoring our flight's arrival and communicating the pickup point. Highly recommend!

Made the reservation. Spoke to the owner 3 times. Couldn't find the driver. Called all 3 phone…read morenumbers and no answer, wouldn't even go to voice mail. Ended up taking a taxi. Never ever use Pristine in Glen Falls.

Had a ride scheduled for 6:30AM. Guy called 5 minutes before asking client for credit card…read moreinformation. My client missed his flight. Completely unprofessional. Can't get anyone on the phone and my credit card was charged. Trash.

Wish I could write something nice about you guys but you had…read morefailed to pick me and my friends up on my prom night and had absolutely ruined our night. You failed to do your jobs and that's not acceptable. Terrible company.

This place never showed up to bring ten kids to prom. I booked them 3 months in advance. They…read moregladly took my money, then never showed. We had to call multiple times and the owner kept saying he'd call back but never did. I had to call him back several times and each time I got a song and dance about how they were calling another car. In the end we had to drive them to the prom. It was disappointing to the kids and the parents as well. This place was a nightmare. I do not recommend to anybody unless you like to be stood up and disappointed. These kids dream night was ruined. Do not use their services and tell everyone you know what crooks they are!