I want to show some serious love to Mr. Menzel…read more First, he was recommended to me by a member of the community who works in finance. I told this finance worker that I struggle, as a clergyperson especially, with my taxes. Mr. Menzel's name was given immediately. As usual, I was late as Hades with my 2019 taxes. Mr. Menzel was patient and professional, and even showed me some favor. He was kind enough even when payment was delayed, and he is willing to help me with the returns for my previous years. Lastly, I again want to highlight how helpful Mr. Menzel was specifically with clergy taxes. He was able to answer my questions and empathized with my frustrations. He was patient in explaining everything. This is the guy... this is the guy. I'll be going to him again, for sure. I'd recommend him to you!

From the owner: As your personal West Springfield, MA Accounting service, Menzel CPA, P.C. manages your business…read moreand financial responsibilities as though they were our own.

Definitely recommend. Service is outstanding as usual every year. Always professional and…read moreefficient. I like that I can just go online to give all my information instead of in person. And I get quick responses if I have any questions via email and by phone.

From the owner: Enrolled Agent with unlimited representation rights before the IRS ready to solve your tax issues,…read moreincluding: Unfiled Tax Returns, Audits, Offers In Compromise, Penalty Abatement, Lien and Levy Releases, Installment Agreements, and Continuous Account Monitoring.

For several years using their services, it's all fine except for once in a year. And, because they…read moredid not open every day after tax season, I would have to do the inquiry on my own, and later, paid for assistance in the community to get the rest of the refund for that year then. Pattie may also know this. I hope similar issue won't happen again. We all live in community. Since when, negative issue may have seriously impacted a lot of places. Best luck to all businesses.

Patty and her other employees have been great to me over the year. If you want an appointment you…read moreneed to plan ahead, but she does a great job at a reasonable price. I'm surprised about the other bad review on here. I do think you need to do some basic tax diligence before you use any service. I typically grab a checklist for the new year and make sure I bring everything that's needed with me. I wanted to write a review because I do use Yelp to look up places and I was very surprised that K Financial had a 1-star rating. Give them a try, I think you will be happy you did.

Friendly and knowledgeable service is always my experience at UMassFive Credit Union.read more

Beyond upset should be the starting point of my experience with this credit union. Thinking the…read morebank representative I sat with had my best interest in mind they convinced me to choose total loss GAP insurance through them and not choose it through the dealership selling me my car. Long story short... UMassFive GAP coverage is not FULL COVERAGE! If I had chose this option through the dealership I would owe $0 on my claim not $3,000.00! I will be in contact with the better business bureau. You should be ashamed of taking advantage of me to make yourself a commission.