As La Porte residents, Culver's La Porte is the only fast/fast casual food we frequent. Why? First…read moreof all, we feel Culver's offers better quality and better tasting products and more variety over other hamburger franchise competitors-and their custard is amazing!
Secondly, and even more importantly, this location has stellar ownership/management! The difference between the operations here and other Culver's, or for any other of our local fast food places is remarkably apparent. Team members are professional, friendly, hard working, and consistent. The place is clean and gives off vibes as "a well oiled machine," Management is visible and
and the staff seems to want to please and uphold standards. Do they make mistakes? Well, I can't say we ever had an order mix-up, but there have been errors on special requests, for example, "leave the cheese off the salad." So they make mistakes like we all do, but when we mention it they immediately bring it to the attention of the kitchen, make the order right, and are more diligent the next time. You won't get an "I don't care" attitude here, but always a friendly greeting and witness to some folks who are hustling to provide great service.
Finally, Culver's La Porte is very community minded. They frequently have "Give Back" days/nights where a percentage of all orders is used to fundraise for local organizations or causes. No special coupon is needed. In fact, everytime we go we ask if it's a Give Back event and if it is, we just tell them to put our receipt in with the other supporters. That's it! Sometimes Give Back nights mean longer lines, but they just roll with it. Case in point, they recently held a huge Give Back event to help support the recovery of a county officer critically wounded on duty. The store was slammed with customers ALL Day! I went in at 7:45 PM, was greeted at the counter with a warm welcome, big smile, and a detailed description of the flavor of the day. As I waited on my order, I noticed the young woman who had waited on me was getting ready to leave. As she was saying good-bye to fellow team members, she had a smiley, cheerful disposition and casually mentioned she had been there for over 12 hours, not in a complaining way, but almost like she was proud! I think that is a perfect example to illustrate what we've come to expect at the La Porte Culver's.
