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    DownTime

    2.0 (6 reviews)

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    Jefferson's Restaurant & Bar

    Jefferson's Restaurant & Bar

    3.7(118 reviews)
    0.3 mi
    •$$$

    Went here for dinner with my friends. The food is definitely more pricy and is in the resort. We…read moreordered a cake for special birthday occasion and it took several calls to sort it out. Our server was good and accommodating with the dinner celebration. Food was ok, we had steak, oysters, Brussel sprouts, green pepper, and seafood pasta. Overall pretty ok to try out once.

    We were really looking forward to dinner at Jefferson's, but unfortunately our experience was very…read moredisappointing. The biggest issue was that the restaurant's air conditioning was not working, and no one told us before we were seated. We had made reservations knowing there was a cancellation policy with fees for late cancellations, so once we were seated and had placed our order, we didn't feel comfortable leaving. It wasn't until after our order was taken that our server mentioned the AC was out, although by then it was obvious from how hot and uncomfortable the dining room had become. I want to be clear that this is not a reflection of our server or the staff. They were kind, professional, and I honestly don't know how they were able to work in those conditions. We appreciated the complimentary watermelon and feta salad, but it didn't make up for the overall experience. The meal lasted nearly two hours, with long waits before our order was taken and again before our food arrived. My husband became so overheated that he felt sick and had to leave the table before finishing his dinner, leaving my daughter and me to finish what was supposed to be a family meal alone. When my shrimp and grits finally arrived, they were only lukewarm. My disappointment is really with management. Guests should have been informed about the lack of air conditioning before being seated and offered the choice to dine elsewhere if another venue was available. I was also surprised that no manager came through the dining room to apologize, explain the situation, or thank guests for their patience. Unexpected maintenance issues happen, but clear communication and proactive guest service make all the difference. Unfortunately, that was missing during our visit.

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    Jefferson's Restaurant & Bar
    Jefferson's Restaurant & Bar
    Jefferson's Restaurant & Bar

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    DownTime - arcades - Updated October 2026

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