We had (2) leases with YA. The first lease was during 2024-2025 term at The Lodge Normal, a 4…read morebedroom suite. We had an overall good experience here except the apartment needed a good cleaning upon move-in, the TV usb port being damaged and difficult to use, and being billed for utilities before we moved in and after we moved out. The second lease was 2025-2026 term at 906 Market St Normal, 1 bedroom unit. The apartment was filthy at move in and oddly they came to inspect the unit for move in conditions after we cleaned it and moved in. We had several months of charges for water problems they were fixing in the building at the direction of the Town of Normal (per YA billing dept). I'm not sure why these repairs were charged back to tenants. There were also random charges for things which we never understood, but made sense to them. It wasn't worth my time and energy to dispute. I value both too much. They bank on that. Literally. Maintenance showed up A LOT and gained unauthorized access into the apartment without the required notice. We know this because she was home when it happened several times. The last straw was when she was in the shower and heard someone inside her apartment in her bedroom. She asked 3 times for the guy to leave, finally yelling at him to get the *&%$ out before he would comply. He cussed at her. We called several times to report the issue on different breaches before this happened and each time we were told they would make sure it didn't happen again. After this instance, we purchased security bars for the two outside doors and changed a lock on the outside door into her bedroom. The lock change was against the lease terms but drastic situations call for drastic measures. We also reported it to the Town of Normal which was our saving grace. They never bothered her again. We also found it annoying that students were still made to move out for 3 weeks in-between leases on the same apartment. My advice: With any Landlord, take video of EVERYTHING AND write down all imperfections ceiling to floor (including dust because they'll charge you for a dirty ceiling fan, blind, or vent regardless how it looked when you moved in). Know your rights as a tenant before you lease and report violations to The Town of Normal immediately. They were kind, responsive and effective.

If at all possible, try your hardest to stay away from YA unless you have money you're looking to…read moreburn for some reason. This is no disrespect to the student workers or maintenance workers at all, because in my experience, they were all just kids doing their job. My complaints lie completely with the sneaky ways they manage to upcharge their residents. My roommates and I cleaned our apartment top to bottom before moving out, and they charged us 1500$ to "clean" and repaint themselves, and that is just one example of many. They will find ANY way to charge you for the most random things, and they get away with it, because their residents are mostly young kids who don't know how to put up a fight. It's unfortunately very scammy, and I wouldn't even rent from them as a last resort.

I want to start my review off by stating I have never rented from Apartment Mart. My review is more…read moreof cautionary tale to those who do rent from them. I went into Apartment Mart to look at their property on 1514 Northbrook Dr in Normal. The lady gave me the keys after I signed in and I was allowed to go check out the apartment by myself. This is a secure building so I needed a key for the outside door and the apartment door. When I walked up to the apartment door, I thought it was strange there was a welcome mat in front. I figured maybe the last tenant had left if behind. I knocked on the door to be safe. No answer. When I open the door, it is apparent that someone lives in the apartment. I could tell by some of the things near the door that he's in the military. I felt like I was violating someone's property so I left. When I arrive back to the office, I ask the lady if it's normal for them to show off apartments that are occupied. She says that it shouldn't have been occupied. Come to find out they have a very similar looking apartment complex at 905 W Wood in West Bloomington. She thought that's the key she was giving me. She just laughed it off. I did not find it very humorous. Since I was officially logged as looking at a completely different complex, I could have easily stolen things from the other apartment and there would not be documentation that I was there. No one was around when I went in the building. I decided it was best that I take my business elsewhere.

Awful experience. My parents applied for an apartment and the company required proof of four times…read morethe rent in salary. Since they are retired, they showed documentation of savings that would have easily covered rent for many years, not just a one year lease, but the management still refused their application. We then asked if my sister or I could co-sign and they would not allow it. This is not common practice for landlords and makes no sense. On top of that, they refused to refund the application fee even though they had told us before applying that supplemental proof of funds would be acceptable. The process was unprofessional, inconsistent, and handled in a rude manner. I do not recommend this company to anyone.

I attempted contacting Coldwell Banker realtor, Darren Sheehan, on his business line about two…read moreweeks ago regarding a local business opportunity involving one of his clients. There was no answer so I left him a VM, requesting a call me back...I never heard from him. After reaching out to him on his personal FB page this past weekend, which I would normally never do, he called right back on Sunday and offered to set up an appointment to meet at the business on Tuesday (tonight). I hurried to get off work early and rushed from Downs to the west side of Bloomington to meet him, but he was a no call/no show. My mom/business partner :) also drove from north Normal to meet us there. When I called he informed me that seller called him THIS MORNING and no longer wants to sell. While the news was a huge disappointment for me and my mom, Mr. Sheehan's lack of professionalism and care for our time was even more so. I will definitely be sticking with my Crowne Reality agent!

We used Stacy and Gary Jewett to buy our first home in Bloomington. I can honestly say that they…read moretreated us as if we were purchasing a million dollar home, but we were working with a MUCH smaller budget. Stacy is so sweet and will do anything for you! Gary was with me during our home inspection and he had questions about the home that I hadn't even thought of! We didn't book it quick enough, but they will offer you a moving van at no charge for your closing day! If you want a great home buying experience, go with the Jewett family and Coldwell Banker.

Love Redbird, the main office is very helpful. If you have any problems I would ask for anyone,…read moreeveryone is very helpful and had the answer to every question. Very easy to communicate with and the properties are ideal for college students, not too nice/expensive, but not too gross and cheap

It's horrible that I'm hearing about roaches and more. It's really bad that people or those who…read morework there ...cannot bother to take things like issues seriously! It should be taken seriously no matter rodents, roaches, maintenance, etc! I can't believe how many people have mentioned 1/5! Those people seem truthful. I don't think I'd ever be a part of this aka students or..

Good company. I have been with sami for 2 and half years. I have lived at vernon stables twice…read moreand once at heartland village. My experience has been positive mostly. Sami would always come out to help me within a week or two when i put in a request. Once my Heat went out in the freezing cold this winter and i called the emergency line. That day a maintenance guy came out from a hour away to give me a few heaters until they could get a replacement. Also the manager i think his name was mark was very friendly. I actually signed a lease with another apartment at Vernon Stables but wanted to move to different location there. He was very understanding and although the staff said they cant do that, he was more than willing to change my location before movein. If you need something done and the staff dont help, try talking to the manager it sometimes helps.

The maintenance service is poor and my newly leased apartment upon arrival was not cleaned nor…read morecleared out of everything. Window was cracked the blinds were dusty as well as everything in the whole property. Loads and loads of leftover belongings from the previous tenant were left in the apartment for us to clean out.

Liz was awesome! Helped us sell and buy our house. She is very knowledgeable, listened to all our…read moreneeds, and is great with communication! Liz got us everything and more for the home we were looking for. Would recommend 10 times out of 10!

Liz was professional, prompt, and personal. She listened to what our family needed and to our…read moreemotions in the process. Her ability to meet our family (including our kids) in the journey of buying a home made the process far less stressful than buying a new house can be. She was a joy to work with and I definitely am keeping my ear to the ground for other buyers who I can suggest reach out to her.

The Mark Bowers Real Estate Group is the best. They know the market, give excellent advise and…read morefollow through with what needs to be done to list and sell a home in a fast and professional manner. Mark Bowers is personable, professional and goes the "extra mile" to answer any questions, provide support and address any need that might surface. I was very satisfied and appreciative of the service and expertise that he and his staff provided me in the recent selling of my home. I recommend Mark and his staff very highly.

From the owner: The Mark Bowers Real Estate Group is the top selling group of Realtors in McLean County.read more

Buying or selling a home is naturally a stressful process. If you're going to do it though and…read moreyou'd like some help, I would strongly recommend Kathy Brown from Prudential Snyder. I can't speak for the rest of the folks in this realty group but if they're all like Kathy Brown you're in good hands. First and foremost, I always felt like Kathy wanted what was best for me. I trusted her advice, which is really the singular quality that I was looking for in a Realtor. I've never met anyone who was as satisfied with their Realtor as I have been with Kathy Brown, except of course the people who referred me to Kathy.

We picked Sarah Marshall to sell our home because she was persistent and sent us multiple flyers…read morewhen we took our house off the market. We met with her and she told us what we needed to do to sell our home. We did everything. When we were signing the contract she said she had a professional photographer take pics and she puts them online. This was not done for more than a month and the photos were not professional at all! She told us we would get a weekly email...still haven't seen one. When our contract was up she didn't even call to try and relist. We had to call her and of course went with a better realtor.

* Ignored tenants for months after repeated reports of a dog being abused inside one of your…read moreproperties. * Threatened legal action against the people trying to share Scarlett's story, while claiming you were allowing the tenant to leave "peacefully." * Took no meaningful action even after seeing the horrific condition of the basement where Scarlett was confined and neglected. Your inaction enabled prolonged suffering, and people deserve to know how this situation was handled.

This realtor did not properly value a property he was selling, feeding the sellers awful advice…read more His communication was disrespectful and self-serving. I do not recommend.