Like most other people, my experience was terrible. They have a maintenance team, but still hire…read moreoutside companies that charge an arm and a leg to do "repairs." Took my security deposit to replace carpet they said I had damaged when in reality, it was damaged when I moved in, but of course they don't have any record of that. They raise the rent every year with no updates to their units and are well aware that they're overcharging because when I decided not to renew my lease, they texted me and asked if I'd stay if they kept the rent the same. I asked them to let me know in advance before they entered my unit. They'd mostly send out a text that day an hour before or even during the time frame they're to be there. One day someone entered my apartment for no reason, moved things around, and they stated that they had no record of maintenance being there. I bought cameras after that. My AC broke the two summers I lived there, and they told me to open my window to keep cool. They sent maintenance out for the same issue multiple times and they'd just briefly look at it and tell me it was fine. PREDATORY company that does mediocre touch ups on apartments before someone else moves in so they can illegally withhold your security deposit for things they should be paying for. Please know your rights as a tenant before renting with them, although not renting from them would be better. Be prepared to take Legal action against them. They're awful.

Where to begin? Moved into my apartment with damaged cabinetry and floors, the inability to work…read morewith a disabled person, the abandoned vehicle right outside my apartment door that had tags 2 years expired, or the rotted out door and doorframe which allowed snow and ice INSIDE the apartment. The lack is of communication is astounding: we are told one thing, and something completely different happens. Neither the floor or cabinets were repaired, took almost a month for the car to be towed, REFUSED to put grab bars in for a disabled person, and had to wait almost a month after the SCHEDULED DATE to have the door replaced. Now: Young America snuck a little charge into our lease. Do not go with this reality company go with someone else.

Awful experience. My parents applied for an apartment and the company required proof of four times…read morethe rent in salary. Since they are retired, they showed documentation of savings that would have easily covered rent for many years, not just a one year lease, but the management still refused their application. We then asked if my sister or I could co-sign and they would not allow it. This is not common practice for landlords and makes no sense. On top of that, they refused to refund the application fee even though they had told us before applying that supplemental proof of funds would be acceptable. The process was unprofessional, inconsistent, and handled in a rude manner. I do not recommend this company to anyone.

This is to let anybody knows when you try to get a apartment with this place , all they really want…read moreis the application fee and look for any lame excuses to turn you down , example credit score not high enough , and search for anything to use for that purpose going back 7 years and come up with minor credit stuff and medical bills , But if you get an apartment with them and move out they will try there best not to give you back your security deposit and will lie about almost everything even saying someone got the available apartment that a lie . So if want to lose $40 dollars and no security deposit refund , Go right ahead they will love people like you and I will be reading your reviews.

I attempted contacting Coldwell Banker realtor, Darren Sheehan, on his business line about two…read moreweeks ago regarding a local business opportunity involving one of his clients. There was no answer so I left him a VM, requesting a call me back...I never heard from him. After reaching out to him on his personal FB page this past weekend, which I would normally never do, he called right back on Sunday and offered to set up an appointment to meet at the business on Tuesday (tonight). I hurried to get off work early and rushed from Downs to the west side of Bloomington to meet him, but he was a no call/no show. My mom/business partner :) also drove from north Normal to meet us there. When I called he informed me that seller called him THIS MORNING and no longer wants to sell. While the news was a huge disappointment for me and my mom, Mr. Sheehan's lack of professionalism and care for our time was even more so. I will definitely be sticking with my Crowne Reality agent!

We used Stacy and Gary Jewett to buy our first home in Bloomington. I can honestly say that they…read moretreated us as if we were purchasing a million dollar home, but we were working with a MUCH smaller budget. Stacy is so sweet and will do anything for you! Gary was with me during our home inspection and he had questions about the home that I hadn't even thought of! We didn't book it quick enough, but they will offer you a moving van at no charge for your closing day! If you want a great home buying experience, go with the Jewett family and Coldwell Banker.

Love Redbird, the main office is very helpful. If you have any problems I would ask for anyone,…read moreeveryone is very helpful and had the answer to every question. Very easy to communicate with and the properties are ideal for college students, not too nice/expensive, but not too gross and cheap

It's horrible that I'm hearing about roaches and more. It's really bad that people or those who…read morework there ...cannot bother to take things like issues seriously! It should be taken seriously no matter rodents, roaches, maintenance, etc! I can't believe how many people have mentioned 1/5! Those people seem truthful. I don't think I'd ever be a part of this aka students or..

Please don't move into 408 W Vernon Ave, just for the price. If you do…read more Don't order any package most of the items won't be delivered to the address because the door is locked and don't give out keys for the mail people. No chair in the bedroom No table in the bedroom No nightstand in the bedroom No centralized air system Washing machines are all coins so be ready to pick up some coins when you wanna do ur laundry. Please visit the apartment before you sign the lease and keep in mind that the tables and chairs you see while visiting are someone else and they will take it out the day u move in. 1 star is a favor

I am a new resident, and so far I have had a terrible time with Sami. For starters, I agreed to do…read moreearly move in. I moved in and the first thing I noticed in my apartment was that there was black mold on a wall in the living room, then I found more spots throughout the apartment. So ofcourse I call the office, to get immediate help for them to clean the mold off the walls. They told me that maintenance will be doing further inspections later in the week and that they will "try" to get someone out today. However, I can't just up and leave and go stay with a family member or a friend while I wait on Sami maintenance to take care of it. I tell them this, and they are like "well you have two options, either wait for maintenance to come out and clean it or return your keys and move back in, on the official move in date." Which would've been in June. I'm sorry but not everyone has the luxury to go and stay with a family member or a friend. It's extremely shitty to disregard a residents living situation and not take care of the problem immediately and not argue with the resident and be shitty towards them about it. So I kept telling them this; that I need someone here today to clean it, because I have asthma and chronic bronchitis, and I am going to get terribly sick because of the mold. To fast forward a little bit, they ended up sending maintenance out eventually, however the manager for maintenance, was telling me that if health inspection came into the apartment, they would say it's "livable". Which that's completely crazy, I had to call the health department for normal township and the health inspector said otherwise and plus they found water damage in one of the bedrooms. Also to note throughout the entire interactions I had with Sami employees in the office, they were rude, non sympathetic and just overall disgusting towards me. Secondly, I have two cats with me at this time, one of them: I am pet sitting for and the other is my service animal. Maintenance, told them that I have two cats, Sami office employees said "Hey, when maintenance was in the unit--they noticed their was a cat. The building is actually pet friendly, but you have to properly register it and pay for it before the animal is supposed to be in the apartment. Do you just have one cat or 2? We can send the pet form to your email. It is $300/pet." $300 per pet!!!??? What the hell is $300 covering and why that much for a cat? Like I have no problem filling out a form for my service pet, and the second cat is gonna be on its way back home next week but why charge residents $300 for a cat?? Like wth, plus when I was just in the office, I was telling Natalie that I didn't know pet sitting wasn't allowed and I just can't get rid of the cat, like I was paid to pet sit and the pet will not have a place to go. She just kept shrugging her shoulders and being disgusting towards me about it. Natalie has an unprofessional attitude in general, if you have been working your job for this long you should know how to have proper customer service skills and not act rudely. Customer service is about growing rapport, being respectful and have a good attitude and a good smile on your face! Overall there is just complete unprofessionalism happening in that office, and something needs to be done about it. How can you be okay with yourself and talk to people the way I have been spoken to!!!

Liz was absolutely amazing and extremely helpful in the housefinding and buying process! We were…read morefirst time home buyers with little knowledge of the complexity that goes into the purchasing and inspection of a house, and she was there with us at every step, guiding the way. I couldn't recommend Liz and Keller Williams more for any reality needs you might have.

Liz was professional, prompt, and personal. She listened to what our family needed and to our…read moreemotions in the process. Her ability to meet our family (including our kids) in the journey of buying a home made the process far less stressful than buying a new house can be. She was a joy to work with and I definitely am keeping my ear to the ground for other buyers who I can suggest reach out to her.

The Mark Bowers Real Estate Group is the best. They know the market, give excellent advise and…read morefollow through with what needs to be done to list and sell a home in a fast and professional manner. Mark Bowers is personable, professional and goes the "extra mile" to answer any questions, provide support and address any need that might surface. I was very satisfied and appreciative of the service and expertise that he and his staff provided me in the recent selling of my home. I recommend Mark and his staff very highly.

From the owner: The Mark Bowers Real Estate Group is the top selling group of Realtors in McLean County.read more

Buying or selling a home is naturally a stressful process. If you're going to do it though and…read moreyou'd like some help, I would strongly recommend Kathy Brown from Prudential Snyder. I can't speak for the rest of the folks in this realty group but if they're all like Kathy Brown you're in good hands. First and foremost, I always felt like Kathy wanted what was best for me. I trusted her advice, which is really the singular quality that I was looking for in a Realtor. I've never met anyone who was as satisfied with their Realtor as I have been with Kathy Brown, except of course the people who referred me to Kathy.

We picked Sarah Marshall to sell our home because she was persistent and sent us multiple flyers…read morewhen we took our house off the market. We met with her and she told us what we needed to do to sell our home. We did everything. When we were signing the contract she said she had a professional photographer take pics and she puts them online. This was not done for more than a month and the photos were not professional at all! She told us we would get a weekly email...still haven't seen one. When our contract was up she didn't even call to try and relist. We had to call her and of course went with a better realtor.

* Ignored tenants for months after repeated reports of a dog being abused inside one of your…read moreproperties. * Threatened legal action against the people trying to share Scarlett's story, while claiming you were allowing the tenant to leave "peacefully." * Took no meaningful action even after seeing the horrific condition of the basement where Scarlett was confined and neglected. Your inaction enabled prolonged suffering, and people deserve to know how this situation was handled.

This realtor did not properly value a property he was selling, feeding the sellers awful advice…read more His communication was disrespectful and self-serving. I do not recommend.