Brought our puppy here to be trained and we went with a "group class"…read more The other dog in the same exact room and area as our dog made the training impossible, because each dog was just distracted by the other one. The classes went okay at first until the end of them when the trainer said we're going to work on "socializing". The other dog was much much larger and quickly came over to ours and overpowering, literally pinning our dog to the ground. The trainer stated that our dog would "bite or bark when they don't feel safe" but instead, our little dog simply lied down and peed himself because he was so scared... This evidently caused behavioral issues with our puppy and caused him to be scared of other dogs and strangers. HIGHLY do NOT recommend bringing your dog here to be trained... Also the prices of items there are absurd

Every staff interaction I have had has been absolutely wonderful. My questions are always answered…read moreand the grooming staff are great as well! This is my go-to for all my pet needs!

Worst customer service and most unkempt store I've ever seen. Loads of empty shelves and pallets of…read morenew items yet to put away just shoved down every isle so you can't move around. If a fire marshall saw this place.....

Just once, I would like to come here and have my order rung up correctly including my coupons…read more The last time I was overcharged by $4 because the girl didn't know how to take off the coupon I handed her, so she just pretended to scan it and stuck it on top of the register. I always make it a point to check my receipts when I get to the car, especially here at Petco because they don't have a screen where I can watch what's being rung up. Sometimes things that are on sale don't ring up at sale price, coupons don't come off, etc. Tonight, I was overcharged by $7.48 because the manager who rang us up was in such a rush to get us out of there that she didn't properly read the coupons I handed her. It may not seem like a lot of money to some people, but it all adds up, really fast since I shop here quite often.

Our dog was very well cared for while we were away. The groomer did an amazing job! We will…read moredefinitely be back.

Grooming for a new rescue pup He looks awesome now…read moreWill need a bit before he is all 100% but K9 Chaos did awesome job

I have had many, many animals over the years and have been to many pet stores all over the country…read more And I'm not sure you could find a more knowledgeable person than Dom. He's the owner but is totally hands-on...not just a behind-the-scenes guy. He's right out there, scooping fish, chatting with customers about their pets, giving AWESOME advice about food, treats, medications, whatever you need. Even making deliveries for orders! (C'mon...what owner does that??) This guy KNOWS his product. He's just a really nice, kind, caring person who makes it very obvious that you as well as your pet are 100% happy with whatever you've purchased. So if you have ANY questions about, well, pretty much anything, he's your man. PSP in Somersworth is the only one I've been to so I can't attest to how others are run. And they're all privately owned franchises so they can differ greatly. But however you feel about the others, don't let it sway you from going here. It's always clean, well stocked and it's very convenient (next to Market Basket in Somerworth,NH...tax free! Woohoo!!) It even has designated parking in front of the store. You can even get your food delivered the same day! For FREE!!! There's also a sale rack in front which is nice. Something I learned last time I was in is that anything that is returned but has been opened goes to local shelters. (Love that!) Make sure to go on the web site and get on the mailing list, too. You will get coupons for 10-20% off your whole order and you'll also get points for watching 20 second videos, doing little animal quizzes etc. Points = money so you get up to $20 off your order at a whack. What's not to like about that?? You will always see people with their furry friends in there shopping and there's always a bowl of cool water for them, if needed. I'm not affiliated with this store in any way. I'm just a very happy customer that wants to make sure people know how awesome this place is.

Exceptional customer service, like no other. Makes me feel special every time. The coupons keep…read moreitems much lower than competitors, which keeps me coming back. Highly recommend!

I always go here for my pet-needs, the owners are incredible; always polite and willing to laugh,…read morethe store is always immaculately clean and well-organized. There is plenty of parking as well, if you drive all the way back there are two parking spots available, maybe three if you have a smaller vehicle. Dogs/cats/animals are always welcome and they have an amazing selection! I always push to support small businesses and this is one of my all-time favorites!

I have been a loyal customer for many years and will continue to do so for many more years . They…read moreonly carry quality products and are very knowledgeable. You don't have to try and figure out if it's a good quality product or not. If it's in the store, it's a good product. Love these guys... love this place!

New groomer Holly did my dog today horrible job uneven chopped up and some places shaved right down…read moreto the skin! Had really good luck with a different groomer she's no longer there I will not be returning to PetSmart

Just spent ten min getting lectured over fish.. about 10 years ago I stopped shopping petco over…read morethat very thing and started using pet smart because they didn't talk down to you about fish... looks like it's time to find a new fish store

I used their self wash dog station and bought some things. Staff was helpful and friendly. I'll…read morebe going back there.

Friendly staff, competitive prices, great selection. Be on the lookout for deals throughout the…read morestore. Everything you need for cats, dogs, and small pets. So glad this spot is in Eliot!

first, I have to say everyone that we have spoke to in the store is absolutely amazing. I have to…read moreselect one person that has been awesome. Every time we've gone in and we speak to her the most. I don't know her name, so a description is all I have lol younger girl with hair, dyed slightly blue. Every bit of advice she has given us has proven to be absolutely perfect. She helps us with sales and coupons and is extremely friendly. I went to a pet store closer to me to get advice on a flea shampoo for my kitten. We love that pet store, but the person there basically knew how to run a register and that's it. I found myself getting in the car and wondering why I didn't just come over here. So here I am, and again I am very confident that the products I bought will be perfect for my little kitten. I really hope this person is paid well and treated well. To be honest, she deserves some sort of bonus or raise. Thank you very much pet plus and I will see you again very soon!!

From the owner: Your neighborhood Pet Supplies Plus has everything you need for your furry, scaly and feathery…read morefriends. Our shelves are stocked with the right products, including a wide selection of natural and made in the USA products. Easily find all their favorites at prices you love, whether you shop with us in store or online using free curbside pickup or same-day delivery. As the nation's largest independent pet store with 600 locations and counting, we make shopping local simple.

Manager was extremely rude. We've adopted 2 dogs from them in the past. I wanted to adopted a…read morekitten and told them multiple times that our dog was in the car. They never ask for a meet in greet for the two pets. After we adopted the kitty and went back to the car the two were very aggressive to one another. Kitten was in a crate. So we realized it was a bad situation for them both. Our fault for not introducing them correctly. So we brought the kitten back in and got banned from the place. Could have been handled much more professionally.

This shelter is great and cares so much about their animals and community. Staff is helpful and…read moremakes the adoption process simple!

Updating my review! This is owned by a woman named Ann, thus the name of the store. Excellent…read morelocation, a wide variety of pet food for just about any kind of pet you may have. I love getting my dog's birthday cookies here, as well as other snacks for him. Reasonably priced and they have a rewards program! Well worth it and Ann always has a smile on her face. She also takes donation of blankets and towels for a local dog fostering program. Check it out, definitely worth it!

Shout out to Ann and Christine!! You guys are The best!…read more From the warm welcome every time I walk in to the many many questions I have about my Dog. I have texted Ann many times, sometimes even on a Sunday morning and she ALWAYS gets right back to me with my concerns! Now that's Top notch customer service!! Thank you for every thing you do for my "Mac"