Sent a telegram to my mother in law she said they were very cute and you get a souvenir and…read moreballoons! Cute gift for someone special!

BEWARE: I was specifically looking for a Santa with a full face, nice beard, jovial appearance and…read moregreat costume. ( I myself own a mediocre, cotton costume and wanted an awesome Santa for our event this year with an amazing costume.) I requested a picture of the Santa I was booking before I would commit as I wanted to ensure the Santa "look". I was pleased with the photo staff sent of Santa P. Santa P's appearance and his velvet costume with real looking fur, and went ahead and booked. I reached out prior to our event as I had not received a booking confirmation. I left a message in without any reply. I called again the day of our event to ensure we actually had a Santa coming (It was a Sunday and they were understandably closed.) I left another VM. I had no email/phone contact for Santa P, and had to move forward by having a neighbor come prepared to be Santa for our event. I was thrilled when A Santa walked through the door, despite the fact that I had a backup Santa there, and I had scrambled all day to prepare for the possibility no Santa would show up due to the lack of communication. I was surprised it was most certainly NOT Santa P that I had booked. His costume was mediocre, red flat cotton, not real fur, I was disappointed in his appearance (He reminded me of Bad Santa) but -happy that we had an "awesome" Santa persona. We went over the plan, as this Santa said he had been given no instructions from your company and wasn't sure what he would be doing despite the fact that I had provided that information to you. I reviewed our simple itinerary with him. The minute he walked into the room I knew I was in for disappointment. His voice was completely un-characteristic of Santa. There was nothing Santa about it. It was of higher pitch-Nothing jovial or jolly. His appearance was ackward, almost painful-Parents in the room exchanged glances and I wished I could stop him from continuing. During the meet and greet he seemed even more nervous and uncertain of what to say to the kids, sentences were un-natural. He needed to be reminded several times to give the children their gift. I feel positively terrible as he was nice and I wish it were different. As a business owner I understand negative reviews and how you may think this may be an issue in my perception. Let me assure you-this is not the case. Several guests attendance were chattering about our Santa while in the gift shop. You can imagine my surprise when a SECOND SANTA showed up. He showed me an email, sent by your staff member E, stating that the original Santa had "bailed" and they were in need of a Santa for our event just a few days prior. Really? Is this why I could not get a confirmation? And this man showed up 30 minutes late if he was going to be our Santa? I'm not sure exactly what was going on. -If you could not confirm you had the Santa that I booked, I wish that you would have notified me, especially considering I was not sent the Santa that I agreed to book through your company. In hindsight it seemed a very real possibility that no Santa may have arrived at all. *I reached out for a response/resolution 10 days ago. I have sent a follow up email to ensure the complaint was delivered to a supervisor/manager. A staff member C stated she printed it and handed it to her manager herself. I have still not received a single response from your company. That is shameful and extremely un-professional. I cannot imagine simply ignoring an extremely dissatisfied customer. I wish you would have reached out.

It's ok. Fine way to spend an hour for $5 for 3-6 year olds. Toddler area seems unsafe with toys…read morethat aren't fully inflated. Whole facility needs a good cleaning. No toilet paper. Anyone can go in and out without being monitored - makes me worried my kids might disappear.

This place is really dirty so dirty I don't know that's its even safe to take your kids. Everything…read moreneeds to be wiped down and sanitized. I felt like everyone needed a tetanus shot once we left the party. The games were mostly out of order and nobody is paying attention to anything. I would not recommend.

We had the most beautiful and intimate wedding ceremony here back in 2020. This hidden gem is…read moreaffordable and can be decorated to fit your theme! Plus they catered our brunch wedding!

I had my wedding ceremony and reception on 9/28/19. Everything was perfect! Natalie was easy to…read morework with, very accommodating and made us very comfortable! Everything was beautiful, everyone was very pleased and blown away at how nice things turned out! She made upgrades to her venue at no charge to us! Her servers and bartenders were very professional and treated us like family! I couldn't have picked a better venue, and cannot wait to book another event LaPlace again! I highly highly recommend LaPlace

Miss Katie is the absolute best! She has helped my child learn and grow at each class for the past…read morefew months. She has such a vibrant energy and passion for working with children. We are grateful for her!

Miss Katie's is the Best! I definitely recommend you check it out. Terrific Tuesday's and…read moreSaturday's are Awesome .

The DJ was kind enough to donate his services to our Head Start program. He did an amazing job and…read morethe families had a blast! We appreciate the time and effort spent to ensure that our event was a success. Thank you, Thank you!!!

From the owner: DJ services for 1. Wedding's…read more 2. Birthday party 3. Baby shower 4. Wedding reception 5. Anniversary of all types 6. Business functions 7. Business grand opening 8. Private party's

I have used Scott on a couple different occasions for very different needs. One was a ride to the…read moreairport and the other was for flower shopping for our anniversary when I was laid up after hip surgery. Courteous service and is genuinely concerned with your needs. Seems that they can help you with about any service or product you need and at a reasonable fee.

From the owner: Northeast Ohio Personal Concierge Home and Yard Management…read moreSocial and Event Planning Travel and Destination Management Technology Assistance

Erin and The Budding Tree handled the flowers for our daughter's wedding the the Old County Court…read moreHouse in downtown Cleveland. Our daughter had a vision and The Budding Tree executed that vision. Wow, spectacular! I would highly recommend.

The service, delivery, and accuracy of my order were all terrific! Would order from them again.read more

Nicole, Audrey and the entire team were incredible to work with. From the beginning they made the…read morewedding planning process stress free and organized. I am not one with an eye for design, but they took what we wanted the wedding to feel like and created a flawless experience. Every little detail was thought out. I was truly able to tell friends and family that "wedding planning is easy. I am not stressed at all" because I knew they had everything under control. I could not recommend them enough!!

From the owner: Sirpilla Soirees is a boutique wedding & event planning company offering day-of coordination,…read morepartial coordination, & full service planning & design. Contact us today!

Cute little spot. The food was delicious and the service was great. We will definitely be backread more

Met another couple here for brunch on a Sunday at around 11:30am. I'm told they can get pretty busy…read moreas it is small inside (they have call ahead seating though!) but thankfully we got right in. They had both breakfast and lunch offerings, as well as a specials menu. Two in our party ordered the BLT with added avocado from the lunch menu, one of us got the western omelette combo from the specials menu, and I ordered the spinach avocado quesadilla from the breakfast menu. Service was friendly but a little slow, although we were chatting so we didn't mind. The couple that ordered the BLTs were pleased with them and I enjoyed my egg, spinach, and avocado quesadilla. It was HUGE and the sriracha cream dipping sauce that came on the side was especially delicious. The only let down was the western omelette combo...it came with two weirdly tiny omelettes and a small scoop of potatoes and was $21. Meanwhile my giant quesadilla was only $13 - a deal! Our server said she was new and didn't know much about the omelette combo so I am wondering if it was not the right thing. That was a bummer but the rest of the food was on point so we just wouldn't get a combo like that again. All in all a though a pretty good experience overall. Thank you, Breakfast at Tiffani's!

This is a very beautiful event space. The catering is amazing and the staff is top notch they go…read moreabove and beyond for their clients. 5 stars.

As the mother of the bride, I wanted to wait before writing this review so I could gather my…read morethoughts and speak only about what I personally experienced. I had hoped to simply remember my daughter's wedding with joy, but unfortunately there were too many things that I witnessed that deserve to be shared. I was actually the one who encouraged my daughter to choose Posh Events. As a Black-owned business, I truly believe in supporting businesses within our community whenever possible. I was proud to recommend them, which makes writing this review especially difficult. One thing that disappointed me before the wedding even began was that our rehearsal was held on Tuesday while the wedding wasn't until Friday. I understand another wedding was scheduled on Thursday, but it would have made much more sense for our rehearsal to be held closer to our wedding day so everything would have been fresh in everyone's minds. My daughter spent countless hours creating a seating chart and even sent it to Posh Events to confirm everything was correct. That seating chart was never followed, and afterward she was blamed for there being "one too many tables." From my perspective, if there was confusion between the venue and the day-of coordinator, that should never have become the bride's responsibility. One of the most upsetting moments for me was seeing my son-in-law, who is sober, served champagne after staff had been been told multiple times that he does not drink alcohol. That request should have been respected without question. As dinner began, several guests came to me asking why they couldn't get drinks. I also noticed that the water glasses on the tables were never filled, leaving guests without water during their meal. Later, we learned they had run out of beer for guests who wanted it. The wedding party's meals had already been plated for quite some time before they were finally able to eat, and by then their food was cold. While talking with guests in the designated smoking area, I personally witnessed staff carrying take-out containers of food to their vehicles while our reception was still taking place. Seeing that while our guests were still being served and enjoying the celebration was disappointing. I also watched staff begin removing plates and napkins before many guests had finished eating. As the evening continued, garbage cans were brought into the reception area and cleanup had already started while guests were still dancing and others were enjoying the beautiful desserts that had been lovingly prepared by friends of the bride. When I asked why cleanup had begun so early, I was told they needed to get ready for another wedding the following day. While I understand venues have busy schedules, our reception was still in progress, and it left many of us feeling as though our celebration was being rushed so preparations could begin for the next event. I also witnessed the confrontation between Char and the bride. Watching a disagreement escalate on what should have been one of the happiest days of my daughter's life was heartbreaking. Situations like that should be handled calmly, professionally, and away from the bride whenever possible. Because everything moved so quickly at the end of the evening, we were rushed out of the bridal suite and the venue. We weren't given the opportunity to properly pack our belongings, change out of our formal clothes, or retrieve what remained of the desserts that had been generously made by my daughter's friends. It felt as though, once the reception ended, our family's celebration no longer mattered. I was also disappointed to read the owner's public responses afterward. Rather than simply acknowledging concerns, comments were made referencing "Black folks." As someone who intentionally chose to support a Black-owned business, I found those remarks disappointing and unnecessary. Professional businesses can disagree with a customer's experience without resorting to comments that reference race. Finally, I want to address the statements suggesting our guests were intoxicated or that someone was going to "jump" members of the staff. I was present throughout the wedding and reception, and that is simply not what I witnessed. No one was so intoxicated that they were unaware of what was happening. Those statements do not reflect the event that I experienced and only distracted from the legitimate concerns our family had. I do want to recognize LaCiana. Throughout the day, she treated our family with kindness and respect. She remained professional in every interaction I had with her, and I truly appreciated the way she communicated with us during a very stressful day. I believe it's important to acknowledge the people who do their jobs well, and I sincerely thank her for the care she showed our family. This review isn't written out of anger or resentment. It's written from the heart of a mother who watched her daughter spend months planning one of the most important da