Sent a telegram to my mother in law she said they were very cute and you get a souvenir and…read moreballoons! Cute gift for someone special!

BEWARE: I was specifically looking for a Santa with a full face, nice beard, jovial appearance and…read moregreat costume. ( I myself own a mediocre, cotton costume and wanted an awesome Santa for our event this year with an amazing costume.) I requested a picture of the Santa I was booking before I would commit as I wanted to ensure the Santa "look". I was pleased with the photo staff sent of Santa P. Santa P's appearance and his velvet costume with real looking fur, and went ahead and booked. I reached out prior to our event as I had not received a booking confirmation. I left a message in without any reply. I called again the day of our event to ensure we actually had a Santa coming (It was a Sunday and they were understandably closed.) I left another VM. I had no email/phone contact for Santa P, and had to move forward by having a neighbor come prepared to be Santa for our event. I was thrilled when A Santa walked through the door, despite the fact that I had a backup Santa there, and I had scrambled all day to prepare for the possibility no Santa would show up due to the lack of communication. I was surprised it was most certainly NOT Santa P that I had booked. His costume was mediocre, red flat cotton, not real fur, I was disappointed in his appearance (He reminded me of Bad Santa) but -happy that we had an "awesome" Santa persona. We went over the plan, as this Santa said he had been given no instructions from your company and wasn't sure what he would be doing despite the fact that I had provided that information to you. I reviewed our simple itinerary with him. The minute he walked into the room I knew I was in for disappointment. His voice was completely un-characteristic of Santa. There was nothing Santa about it. It was of higher pitch-Nothing jovial or jolly. His appearance was ackward, almost painful-Parents in the room exchanged glances and I wished I could stop him from continuing. During the meet and greet he seemed even more nervous and uncertain of what to say to the kids, sentences were un-natural. He needed to be reminded several times to give the children their gift. I feel positively terrible as he was nice and I wish it were different. As a business owner I understand negative reviews and how you may think this may be an issue in my perception. Let me assure you-this is not the case. Several guests attendance were chattering about our Santa while in the gift shop. You can imagine my surprise when a SECOND SANTA showed up. He showed me an email, sent by your staff member E, stating that the original Santa had "bailed" and they were in need of a Santa for our event just a few days prior. Really? Is this why I could not get a confirmation? And this man showed up 30 minutes late if he was going to be our Santa? I'm not sure exactly what was going on. -If you could not confirm you had the Santa that I booked, I wish that you would have notified me, especially considering I was not sent the Santa that I agreed to book through your company. In hindsight it seemed a very real possibility that no Santa may have arrived at all. *I reached out for a response/resolution 10 days ago. I have sent a follow up email to ensure the complaint was delivered to a supervisor/manager. A staff member C stated she printed it and handed it to her manager herself. I have still not received a single response from your company. That is shameful and extremely un-professional. I cannot imagine simply ignoring an extremely dissatisfied customer. I wish you would have reached out.

It's ok. Fine way to spend an hour for $5 for 3-6 year olds. Toddler area seems unsafe with toys…read morethat aren't fully inflated. Whole facility needs a good cleaning. No toilet paper. Anyone can go in and out without being monitored - makes me worried my kids might disappear.

This place is really dirty so dirty I don't know that's its even safe to take your kids. Everything…read moreneeds to be wiped down and sanitized. I felt like everyone needed a tetanus shot once we left the party. The games were mostly out of order and nobody is paying attention to anything. I would not recommend.

We had the most beautiful and intimate wedding ceremony here back in 2020. This hidden gem is…read moreaffordable and can be decorated to fit your theme! Plus they catered our brunch wedding!

I had my wedding ceremony and reception on 9/28/19. Everything was perfect! Natalie was easy to…read morework with, very accommodating and made us very comfortable! Everything was beautiful, everyone was very pleased and blown away at how nice things turned out! She made upgrades to her venue at no charge to us! Her servers and bartenders were very professional and treated us like family! I couldn't have picked a better venue, and cannot wait to book another event LaPlace again! I highly highly recommend LaPlace

Miss Katie is the absolute best! She has helped my child learn and grow at each class for the past…read morefew months. She has such a vibrant energy and passion for working with children. We are grateful for her!

Miss Katie's is the Best! I definitely recommend you check it out. Terrific Tuesday's and…read moreSaturday's are Awesome .

The DJ was kind enough to donate his services to our Head Start program. He did an amazing job and…read morethe families had a blast! We appreciate the time and effort spent to ensure that our event was a success. Thank you, Thank you!!!

From the owner: DJ services for 1. Wedding's…read more 2. Birthday party 3. Baby shower 4. Wedding reception 5. Anniversary of all types 6. Business functions 7. Business grand opening 8. Private party's

I have used Scott on a couple different occasions for very different needs. One was a ride to the…read moreairport and the other was for flower shopping for our anniversary when I was laid up after hip surgery. Courteous service and is genuinely concerned with your needs. Seems that they can help you with about any service or product you need and at a reasonable fee.

From the owner: Northeast Ohio Personal Concierge Home and Yard Management…read moreSocial and Event Planning Travel and Destination Management Technology Assistance

Always so happy with all flower services I've received at the Budding Tree! For several times now…read morewe have purchased unique and beautiful corsages and boutonnieres, flower arrangements for friends, and boutique items. The team is alway friendly and creative I trust the team's artistic abilities when designing our flower orders. Recently we got a matching corsage and boutonnière on Sept. 21. For homecoming, I just wanted to place a review to say you guys will always be our #1 florist! Thanks for keeping this world bright and beautiful!

Piles of poorly priced unprepossessing polyester…read more And plenty of ugly overpriced jewelry too. The candles and plants were the (almost) saving grace. But they'd need a lot more of them. The design of their sign and the name of the place are nice!

Nicole, Audrey and the entire team were incredible to work with. From the beginning they made the…read morewedding planning process stress free and organized. I am not one with an eye for design, but they took what we wanted the wedding to feel like and created a flawless experience. Every little detail was thought out. I was truly able to tell friends and family that "wedding planning is easy. I am not stressed at all" because I knew they had everything under control. I could not recommend them enough!!

From the owner: Sirpilla Soirees is a boutique wedding & event planning company offering day-of coordination,…read morepartial coordination, & full service planning & design. Contact us today!

Cute little spot. The food was delicious and the service was great. We will definitely be backread more

Tried for the first time about 10 days ago. Recommended by a friend. Quaint, clean, cute and…read morewelcoming. Food and service very good. A bit of a drive for us but well worth the effort.