Update to my initial review for the service received at Air Experts from Friday. Today I spoke…read morewith Casey, and as I expected, he is still arguing that the contract says "such and such" regarding discounts applied and that they are not willing (actually he stated that he CANNOT change the refund) to refund the remaining $76 of the money that was quoted to me by Alyssa ($298.50). I am also aware that the discount Casey is refusing to return to me is something that HAS NEVER been done in the past, when a customer cancels the service contract. So this is inaccurate that Casey cannot refund the remaining $76, I called last week and checked with them before I decided to cancel the agreement. I know that Casey is new to this position and he is unfamiliar with how previous transactions have been handled. I asked Casey why is he arguing with me about the $76 difference, he stated "I am not arguing with you". Okay if he wasn't arguing with me, then why is he not writing me a check for $76, because of the quote given to me by Alyssa? I sure hope that the $76 that Casey is refusing to give me is worth the loss of business. I let Casey know that my poor review would remain because HE REFUSES to return the amount that I was promised. A quote is a quote, so beware if you are quoted numbers in the future, you might want to get it in writing or either record the conversation. They do not honor verbal quotes! Thank you. Sincerely Jeannie Brinkman

We have been using Air Experts for a few years now. First, it was to repair our old AC unit. Then…read morewe eventually had a new unit installed. Zach has always been very patient even when my over analyzing mind asked way too many questions. He truly listens and cares what you are saying even if it has nothing to do with your AC unit. His company has always been honest, affordable, prompt and courteous. Highly recommend!

I had them replace my septic system and they were excellent! The owner, Lance, came out personally…read morefor the initial consultation which made the experience feel comfortable right from the start. The crew that came out for the install, ahead of schedule, were all very friendly and careful. I felt like I got the best price and the highest quality AND timely service all at the same time. I'd recommend them!!

Our experience was not a good one. They came to our home and after they left I received a bill for…read more$100. When I called and asked about the details of the bill I expressed my frustrations about them leaving a broken sprinkler and a sprinkler above ground at a 60 degree angle... Their response was that someone else dug out the don't around the sprinkler and that the sprinklers worked when they left. Now I have a $100 balance and the same amount of work to do before they came to the house. I would call someone else .

Gave them a huge job - a large home & 6000 square feet one story shop. The roof has leaked 6+ times…read morein 3 years . I can't imagine how much water damage (and possibly mold !) this has caused to my home and shop . They never have anything to say besides they'll send someone out to patch it . Of course the guy who was my sales rep doesn't work there anymore . No one ever circles back to discuss this repetitive leak issue either . I guess ifs no big deal to them !

Lankford since 1937! Went with Lankford hopefully they had…read moreexperience. Please don't use letting go of employees as excuse you were here! None in: 1. OWENS CORNING WARRANTY THAT THE TRIED TO MAKE ME PAY. I Had to go to shingles ABC-store to straighten out. 2. Plastic fascia and bird box supplied by me. 5 of the crew never seen before and treated it..... even dirtied the one I did years ago. 3. Specifically spoke about blending in the ridge vents. Again not knowing how. But later the finish crew re did with instruction to how. I gave a sample to Lankford of how to blend before they were done the first day. 4.They took down front gable vent without having a replacement. They bought a Vent from.... Not for brick house. I bought 145$ correct one. 5.Directly lied to me about satellite Dish ( gave free instructions on how) Duplex nails! 6. Supplied 80$ worth of stainless steel nails. 7.TRIANGLES ? ..... 8. Lone out my tools to do it correctly SHOWED UP NOT SCHEDULE BEEN RAINING Spent 3 hours trying not to tear out screwed in ridgevents tearing up the dirt road (told it would be leveled Not) New white drip edge MENTIONED IN FIRST VISIT HAD TO COME OUT AND REDO lead pipe boots flashings, new collar & caps, power vents and valley metal. (The dryer vent came out with black plastic TEXAS HEAT AND COLD)Remove & replace NONE WERE REPLACED JUST PAINTED AND TWO VENTS $$$ are not supposed to be painted HEAT DID TEST WITH THEIR CREW WITH IR GUN it will destroy capacitors fascia & bird house above front door (CAME BACK OUT REDONE) inconceivable left corner outside meter material out of plastic & both sides of garage door in back vertical board & paint. ONLY ONE SIDE AND NOT PAINTED After the roof is completed yard (missed the crap in garage) will be swept for nails with magnets and inspected by the salesman. Never asked several times had to use my magnet Which got damaged. Then built another sweeper magnet 200+ nails even after their final try found ten more. Started this venture 1/17/22

We got scammed into paying and signing off on service done before they even started the job. We had…read morea leak under the house that turned out to be a 10 minute fix. They gave my son a quote for $800.00 which is reasonable for a complicated fix. To quote a price before they even see what the work entails they show up and have you sign off on the work. I've never had a company do that. I had them out last year to do a quick job on my water heater. They have a $50.00 call out fee and charged for time and materials. My total charge was around $250.00 which is reasonable. This was not an emergency call which is usually a bit more. When I called the company the manager wouldn't even talk to me, they had their receptionist relay the message. This girl was so rude and their only resolution they offered was to come back and undo the work they did. They should be ashamed of themselves. Buyer Beware with this bunch! Don't take their quote until the work is done. How does anyone know what the job entails unless they have seen the problem. Total Scam.

Excellent experience! Fast scheduling and dependable. The workers are all detailed, courteous, and…read moreknowledgeable. I would highly recommend these guys!

Research to buy new barns-Look No further! Contact Texwin Howe…read more I am beyond impressed with the exceptional service and top-notch products from Texwin Howe at 1415 N Collins Fwy, Howe, TX 75459. As a repeat customer, having purchased 4 barns within the last 2 years, I can confidently say that the quality and affordability of their offerings are unparalleled. A special shoutout to David White and Greg, who have consistently gone above and beyond to ensure a fantastic customer experience. Their dedication, expertise, and outstanding support have kept me coming back for more. I wholeheartedly recommend Texwin Howe for anyone in need of high-quality, affordable barns and exemplary customer service. Happy Farmer Anthony Trần

Horrible service, lack of communication, contractors they hire for concrete work are the absolute…read moreworse. I have made my 4th payment and still have no shop in the backyard. Only to find out today they "forgot" to tell me months ago that the roll up door was on back order when my shop is scheduled to be put up tomorrow. I plan to call the BBB as well, as this is all just unacceptable.

The call center returned my call first thing the next morning (I called late Saturday night). They…read morereviewed the cost of the consult and confirmed I was agreeable. They informed me I should expect a technician notification around 10:30am with an ETA. Edgar was the local technician that responded, and he was very courteous, informative, and professional. The issue was resolved within 20 minutes of his arrival. Based on this one experience, I would recommend their service.

From start to finish, Airview AC delivered one of the most professional and seamless experiences…read moreI've ever had with a home service company. Estimator: Eric was hands down the most efficient and straightforward estimator I met during the bidding process (I spoke with about 7 vendors). He inspected the job thoroughly, knew exactly what I needed, and had a clear price ready within 5-10 minutes. After a couple of minor tweaks, the final estimate was prepared quickly, and I was able to sign with confidence. Office Team: Michele and Veronica provided outstanding customer service and follow-up. A great example--when I requested the permit around 5 PM the evening before installation, they sent it to me within minutes so I could have it posted in my window for HOA compliance. That kind of responsiveness speaks volumes. Installation Crew: Installation day was truly impressive. The crew, led by Jerry (the foreman), arrived just before 9:30 AM. Jerry first asked where he could park to avoid inconveniencing us or our neighbors--a small but thoughtful gesture. He then explained the plan while his team of four immediately got to work like an F1 pit crew. * Within an hour, the old furnace and condenser were removed. * Each team member worked in sync without wasted time, constant chatter, or distractions. * Pipes were bent perfectly, wires were zip-tied neatly, insulation was taped and sealed, and they cleaned as they went along. * They didn't even seem to stop for lunch--just steady, focused, detailed work all day. The quality of the installation exceeded expectations: * Gas line brought to the front for easy access * Gas trap installed * New drip pan with cutoff float * 4-inch filter upgrade * New supports, hangers, and plywood for the zone switch (instead of mounting it directly on the unit) * Ducts re-routed for efficiency and to give me more attic storage space * Everything vacuumed and cleaned upstairs, downstairs, and in the attic before they left At the end, Jerry took the time to walk me through every detail of the work--no rushing out the door. It was clear they take pride in their craftsmanship. Overall: This is the kind of experience that restores faith in contractors. Professional, efficient, and detail-oriented from the first call to the last sweep of the vacuum. Out of the 7 vendors I considered, Airview AC stood out in every way. Another company tried to pressure me with a "take it or leave it" ultimatum, and I'm so glad I went with Airview instead. To my neighbor who recommended them--thank you. To Airview AC--you deserve to be on Trane's website as a preferred installer. Words can't express my gratitude. Highly recommend--save yourself time and call Airview AC. God bless this team and God bless America.

The responded to a project I had submitted regarding getting my lawncare taken care of while I'm…read morescheduled to be out of town. After going back and forth, they said they would have to come out and take a look before quoting me. Sounded fine. But after some delays and promises to come out, they never contacted me again. Messaged them on a Tuesday for them to come out, no response. Messaged them again on Thursday, they said they'd be out this weekend. Weekend comes and goes. Message them midday Monday, again no response. Good luck!

Good communications. Job well done; price could have been better. Would recommend to others in the…read morearea.

Shady business practices. They do the bare minimum and will take advantage of you. Ryan made…read morepromises that he would not stand behind. I am currently at my new home with all of my belongings still loaded in a trailer for 2 days and counting. Have to get another moving company to come in and complete the job that I have already paid Ryan for. Be very careful when using this company and make absolutely sure that you have a contract in place to hold them accountable. I'm not pleased with the services provided and will never recommend this company to anyone and if you decide to use them be warned that this company is not reliable and has sketchy business practices.

I was quoted a flat rate, but after they arrived, they said their original estimate was wrong and…read morethat they wouldn't be able to complete the move within the quoted hours. I found that very unprofessional and disappointing.