At first at I've had to wait for a month and a half to see for the first time Dr. Wiesenthal, we…read morewere changing doctor from another bad experience with someone else,I thought when I arrived to her practice, Dr. Wiesenthal and saw award for "most compassionate" This is it!! I found her, I found the right Doctor but unfortunately not.
First time she run some tests as a general routine, the second time we went we waited long time in the room more like 45 minutes,( we got there on time for our appointment )and she showed up for just 15 minutes total, our appointment was at the same time for me and my husband, (as per our request), but in 15 minutes, just 15 minutes for two people with different questions and health concerns???, ( not enough time for either of us) she left us with the assistant for further questions.
That same day I did a follow up tests results consult visit to not to waste time TRYING TO GET A HOLD OF SOMEBODY ON THE PHONE FOR MY NEXT VISIT, to my surprise the tests results took a month and a half to come in, ( very weird and too long for simple routine tests) and to my other surprise one of the assistants called me to give me the tests results of my husband and my self, the wording of this person lets say she is not a doctor to deliver news, was awful, we got really scared of what she told us, she said it very alarming and harsh, and when I got scared I ask to talk to Dr. Wiesenthal, but she said I've had to make an appointment for it, I asked her more questions about my husband and myself results and she said that Dr. Wiesenthal asked her to call us and give us the results,that's it !!! THAT'S IT???? and that she could not answer any other questions, apparently Dr. Wiesenthal was too busy to deliver such delicate news, needless to say Iwas saying ok i still have my follow up appointment with her on Friday, which I had to cancel because I had a back prodecure that same day, so I called them to let them know and reschedule, TO MY SURPRISE !! I WAS TOLD THEY COULD NOT RESCHEDULE ME AND HUBBY UNTIL I PAY MY OUTSTANDING BALANCE OF 220 USD EACH!!! I was whaaaaaat! My health insurance should covered that, so I called my health insurance and they've told me that the doctor wrote the wrong code word, that she only had to change a word in it and they will cover everything, since then and after 4 weeks I've have been trying to get a hold on the phone with any human at the office but answer machine is all I've got, my hubby went to the office personally, and the receptionist said that Dr Wiesenthal is in charge of the charges and money and that she will return our inquiry, STILL WAITING ... ALMOST 5 WEEKS AND COUNTING, WAITING FOR THE DOCTOR TO CONTACT ME. Of course, I've been billed for the total amount to my home but nobody including Dr. Wiesenthal seems to care tu return any of my multiple phone calls, also in the mean time I needed to see her for new concerning symptoms about my health, BUT APPARENTLY IF I DONT PAY WHICH I'HAVE BEEN TRYING, SEVERAL TIMES, SHE IS NEGLECTING ME AS A PATIENT.
LAST TIME I'VE CHECK DOCTORS TAKE CARE OF PATIENTS FIRST NOT ABOUT MONEY FIRST...
I f you need proper care, I suggest go to another doctor, I don't know who gave the "Most Compassionate award" to Dr. Wiesenthal, but for sure they should review their standards to extend such an AWARD, or at least talk to some patients before giving it away.
Hope this helps !!!