I received a letter from this "law firm" in April 2018 saying they could save me money by appealing…read moremy real estate assessment and that the fee would be 50% of the savings in the first year. I contacted them to begin the process and was told I needed to get an appraisal done (at a cost of $425) which I agreed to. I then paid $25 for the appeal process for a lawyer to file the paperwork. In November 2018, I received a letter from the Chester County Board of Appeals that my appeal had been dismissed because of a "failure to appear" which the lawyer was supposed to do on my behalf. After calling ACCL multiple times, I was told to contact the lawyer they subcontracted this out to and he couldn't give a valid reason for the letter repeatedly saying he was there. About 6 months later, ACCL finally told me that he showed up late and they would file a claim and it could take up to 5 YEARS! I received another letter from them in April 2019 and when I spoke to them they agreed to process the appeal again in 2019. This time I received a letter from the Chester County Board of Appeals in November 2019 saying that "As a result of your decision to withdraw the appeal...your appeal has been dismissed". Shockingly, I never wanted my appeal to be withdrawn. So I spoke to the same lady at ACCL and she told me she wanted to withdraw the claim from 2018, not 2019, and that she would work to correct it and get back to me. Not surprisingly, I never heard back from them. I tried to call the office again today and was told she would have to get someone to call me back because she was "working on a project and couldn't get into her computer to look it up". WHAT?!? Besides answering the phone on speakerphone and being totally unprofessional, I couldn't believe it. There are some good reviews for this company, but definitely not one I can recommend.

SCAM!!! Do not respond to any correspondence from this "law firm." They ask for your billing info…read moreon the first call along with other personal information -- then they go silent. They have scammed a few people I know in the Philly area -- do not fall for it. Just look at their website -- no mention of owners or the "lawyers" who work there. Then they have a bunch of fake Google reviews, just wow!

I hired Christi to do my 2015 and then 2016 taxes as a new business. I was later audited by the…read moreIRS for 2015. Christi gave me some files, but did not offer to help, or explain the process to me...I was shocked at her lack of concern, compassion, or willingness to walk me through an audit...time which I'd have expected to pay for. I was so shocked I took my 2017 taxes to the person who did support me through the process. For the 2016 tax year I did buy her "audit insurance" which is supposedly a guarantee of support during an audit. But Christi is NOT standing by the audit insurance because I was not a client last year...."that makes no business sense...so I will not help you." In other words - the guarantee means absolutely nothing. But to be honest, after her tone/message around 2015's audit, I expected as much. So if she doesn't help when you are a client, and won't stand by her audit insurance, then I don't really know why anyone would want to have her as a tax accountant. I'm deeply disappointed. It's all about revenue, less about client service.

Christi was very helpful with all of my tax questions and will sit down with you and review your…read morecurrent witholdings, make recommendations on what to change for next year and advise you if you have any special needs for the year. Her rates are very comparable with other CPA's in the area and made filing my taxes a breeze. Highly recommend.

Phoenix Tax consultants are the best. I moved from the area and still use them. They go the extra…read moremile for you. Every detail is considered. They are not merely filling out forms, they are advocates for you, in your corner to find everything they can to lower your taxes as allowed by law. Well worth the money to use a great service.

We used this company for the first--and last--time this year. After our taxes were completed, at a…read morecost of over $800, we discovered that the tax preparer had made three separate errors that would have cost us $1,000 plus in overpaid taxes. A letter about this to the founder and CEO of the company, Julia Brufke Wenger, went unanswered after two weeks. I'm disappointed at the lack of expertise demonstrated by the tax preparer and by the lack of professionalism on the part of the management team. I cannot recommend this firm to anyone.

Honestly we couldn't say more about our experience with this location. I know I know, it's the big…read morebox of taxes but we were in a situation where our taxes needed amended after being done wrong the first time so this is where we went. It might have just been Michael who was so well educated in taxes but I would come here (to work with him specifically) every year.

My husband and I filed with H&R block at this location with Pam last year. At the time, when we…read morereceived our 4500 dollar tax return we were ecstatic. However, at the close of our discussion with Pam she told us that next year to get even more money back, we should have one of us claim (1) on our w4 and the other claim (2). Well thanks to this advice that every other person has told me they would never recommend and/or do, we owe the IRS 6000 dollars. Needless to say, do not go here.

I have been using Tony for years with getting my taxes done he is the best at what he does very…read moreknowledge and helpful. His staff is always nice they go above and beyond what needs to be done!

Been going to Paul for many years. He also does taxes for my kids. I've always been a satisfied…read morecustomer. Hopefully he doesn't retire too soon. Not sure where I'll go then. Thanks Paul. Tom R

Always there for you when you need him! Does an amazing job on refunds every year and is a great…read morepeople person. He's a very busy man in his office with one other lawyer. I just wish I didn't lose his email address. Thank you Paul for everything.

Man. What a bummer. I was recommended these guys from someone I trust, but they totally left me…read morehanging. They are very poor at communicating. The services they offer are very expensive but cover various areas. I paid them a large amount of money for a specific tax request just to be told that my payment dud not include the service I requested. That was infuriating. These people know their field, I'm sure, but their communication is just horrible. They feel like a company that is stretched too thin to provide any level of competent customer service whatsoever. I will not work with these people again.

Engage CPAs is hands down the best investment I have made in my 14 years in business. Michael has…read morenot only been my accountant but he has served as my business advisor. Engage CPAs has helped grow and improve my business in many, many ways beyond the scope of what you would expect from your average accountant. They are incredibly responsive and I often hear back from them on my questions within an hour or two!