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    DoubleTree by Hilton Hotel Lafayette

    2.9 (80 reviews)
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    Bed bug staining room 1308
    Caitlin C.

    Beware of bed bugs. As a loyal Hilton diamond member, I stay at Hilton very regularly and found this one to be the worst. The overall condition of this property is low and the cleaning is poor. I checked into this property on Monday, July 7 to find bed bugs later that evening in room 1201. At 2:30 am, I was then moved to room 1308 and found the room to have an overwhelming poor odor and evidence of bed bug staining on the bed spread. I later moved to room 1410 and finished my stay - it was dusty and had mold in the restroom but appeared to be free of bed bugs. Brianne at the front desk was kind and helpful during the whole ordeal. I later contacted GM Jimmy Thackston who confirmed the bed begs but acted as if nothing negative occurred during my stay. After some pushing, he did compensate me for the nights stay and inconvenience as well. Photo evidence attached.

    THE ROOMS ARE A JOKE ......very old unkept dirty with dust and spiderwebs in the corners, the bedding is a whole nightmare ....holes in sheets no batting left in what once was a comforter. Everything in the room including the shower curtain bed skirts were super wrinkled like a paper sack!!!. Carpet had multiple large stains. No hot water in tub plus scary stains in tub and around toilet. Wallpaper coming loose and furniture was very beat up with varnish missing. I did check for bed bugs!!!! not in my room but in a room on the same floor!!!!! I arrived very late to the hotel and was exhausted but I will never stay there again. Hilton Double Tree please do better !!!!! AND THE VISITORS CENTER IN LAFAYETTE RECOMMENDED AND DEFENDED THE HOTEL !!!!!!! I was offended that the women just disregarded my complaint with photo proof no less!!!!!

    Pubic Hair in the tub
    D D.

    A 3-Star hotel shouldn't get a 3 Star rating on Yelp. Reserved an executive room with King Size bed. The bathroom ... was covered with personal hairs. Easy to see being jet black. The toilet, the floor and the tub had hair in it. Unacceptable. No room inspection by the staff after cleaning. Also, it's as if the staff constantly tours around and sprays fragrances. Everywhere. The elevator, the hall, the lobby. Always this strong incense like smell. Unpleasant really. Reason for not rating below 3 stars, the rest of the establishment is wonderful. The Sola Restaurant is great. The staff was very friendly. The location is great for quick access to lots things in Lafayette we needed to get to. ... and they hand out fresh warm cookies in the lobby anytime you ask. They're amazing.

    Security Guards personal 1ton dually was parked in no parking tow-away area all evening and night!
    Daniel M.

    Older and ran down. The worst DoubleTree that I have ever seen. It has not been maintained or updated at all. Cleanliness is subpar. Especially for a DoubleTree. The coffee in lobby was terrible and undrinkable for me. The Security guard's personal 1 ton dually was parked in the drive tow-away area all evening and night. Drive was packed and very congested as we were checking in. The Security Guard instructed me, that I needed to be fast, if I parked behind him to run a few items up to my room. At the time I parked, his truck and my Suburban were the only vehicles on the drive! He was very rude and unprofessional.

    The hotel was OK-I was not offered the warm cookie when I checked in, or given any water bottles as usually a Diamond members get upon arrival-there are also no water bottles in the room. The bathroom was extremely small and the ceiling around the tub shower area had multiple peeling spots that had left droppings in the tub. The threshold was very dirty as you can see in the picture like I guess they just skip over it when cleaning. The refrigerator in the room did not work . The pool is a nice size and looks like it's well kept unfortunately the three days I was here it rained and flooded . There is no on-site laundry, which is disappointing -there is a restaurant and bar. I did not take advantage of either of those there is however a great coffee shop outside of the hotel within a three minute walk. The hotel is approximately 2 miles from the airport and probably 3 miles from the nicer area of Lafayette. Sometimes I wonder if hotels care more about the decor on their walls than the cleanliness of their rooms. They really should take advantage of what the customer says on these reviews. I don't care what is hanging on the walls. I do care if my bathroom is clean.

    Robbin M.

    From the shuttle drivers to the front desk staff everyone was kind and most friendly. The rooms were comfortable and clean. No refrigerator or microwave but overall a nice experience. Restaurant attached with a bar. Didn't go but nice to have close by.

    LaToya L.

    Double Tree by Hilton in Lafayette needs a major over haul. Doubletree is one of my favorites of the Hilton chain so I was shocked to see how old this location looks. The lobby was bright and beautiful but once we got to the room it was a different story. The room was old and drabby kinda like a dungeon. The room has old & dark furnishings. The bathroom is very tiny. You have to close the door in order to get to the shower. Only one person can fit in the bathroom at a time. There were mysterious stains on the floor and the windows were in need of thorough cleaning. The housekeeping & restaurant staff was very friendly and nice. They all went above and beyond. However, the guy at the front desk upon our check in was clueless. He didn't give us a run down of where our room was located or the amenities available during our stay.

    The pool
    Shane P.

    I've stayed here a few times, it's always clean and comfortable. Has a nice pool and is walking distance to a handful of restaurants.

    Stained sheets!

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    7 months ago

    Greta staff. Clean facilities. We stay often at this Hilton and have never been disappointed

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    3 years ago

    Don't over think it! Hotel was really nice & the girls at the front were really nice! No complaints here

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    Page 1 of 2

    Ask the Community - DoubleTree by Hilton Hotel Lafayette

    Review Highlights - DoubleTree by Hilton Hotel Lafayette

    Jeff remembers me and my drink order every time I go!

    Mentioned in 2 reviews

    Read more highlights

    Homewood Suites by Hilton Lafayette-Airport, LA - Guest room

    Homewood Suites by Hilton Lafayette-Airport, LA

    (49 reviews)

    $$

    This was one of the cleanest Homewood Suites that I have stayed at and I stay at Homewood Suites…read moreall over TX, LA and OK every week. They have just redone the carpeting and done a complete refresh. It was great. I do have one complaint and it is really a personnel complaint. This may need some training with the individual. My wife who had her hands full building out a breakfast plate for our grandson was embarrassed by a gentleman who looked to be in charge of stocking the breakfast. He yelled out in front of everyone, "Mam, please use the tongs" (she was getting a piece of bread and didn't use the tongs). The proper thing to do since this is a service related job, should have been to go over and help her get it and in a quieter tone, tell her to please use the tongs. She was quite embarrassed as everyone looked her way. So, Hotel gets a 5, Kitchen guy doesn't get a 5, but should be taught how to deal with the non-tonging grandma.

    Need updates! The bed in my room needs replacing overall just need updating in the suite,…read morefurnishing worn Anna looked it. Requested two different irons - the first spewed white powder and white all over my clothing, the 2nd iron head a short which shocked and burned me when I touched the cord. The check out process was challenging, my reservation fell out of the app, so went down for a physical checkout and receipt Anna wasn't in the system any longer, they said I was a no show the night before.

    Buchanan Lofts - the marquis loft. our largest loft space. 2,000 square feet, 2 bedroom + 2 bath + patio.

    Buchanan Lofts

    (12 reviews)

    $$

    Very disappointed with my extended stay at Loft 2. The sheets were stained, the comforters had…read moreholes, there was one old towel in the whole loft so I bought my own dish towels and washcloths. The beds are uncomfortable and lumpy. The refrigerator remained a constant 55 degrees and all my food went bad. The owner was useless and "attempted" to fix the fridge twice. When I claimed it was still broken he ghosted me. Do not stay here, it's a shit hole. It looks cool in the pics but the furniture is shabby and nothing works right.

    Spacious and stylish lofts in the heart of downtown Lafayette! I travel a lot for work (roughly…read more80% of the time) and when I found out I would be in Lafayette for six weeks, I immediately looked for short-term rental options. I know, I hate giving up hotel points but I really wanted something more of a residential feel, and with a kitchen and some room. I also love Lafayette and wanted a centrally located place since I wasn't just going to chill in my room and watch tv all night. Buchannan lofts met all my requirements...and then some! My loft had a full kitchen with a regular sized fridge and stove. The room was spacious with two beds. One bed was upstairs and a little more private, while the other was on the main flood and was only separated from the kitchen/living room by a curtain. There was a dining table, love seat, chair with foot stool, and desk. Even with all that furnature, the loft did not feel cramped. Exposed brick and exposed duct work / lighting added to that cool loft feel. The owner was very friendly and helpful. The kitchen is fully stocked with dishes and there is a dish washer. Some minor negatives are the fact that you have to walk a few flights of stairs to get to the lofts and there is no elevator. The room was clean, but did have some wear and tear. Nothing major but it was here and there, and give the impression that the loft wasn't as clean as it actually was. I also didn't like the towels in the bathroom or the shower. I'll probably bring my own towels next time and I would have had a stand up shower and not a shower with a tub. The tub isn't a soaking tub so was basically useless. The price seems to be a little on the high side for the area (but I am cheap so I could be wrong). At that price point I would like better towels, bed linens and to walk in and feel like the place is immaculate. While the location is great and close to some great restaurants downtown, during the week downtown is pretty dead....but that is not the lofts fault. My negatives are really nit-picking and overall the lofts are a great option for all types of travelers. I would definitely stay again if it is in the budget. Check them out when staying in Lafayette...you really will be glad you did!

    The Chateau Hotel, an Ascend Hotel Collection Member

    The Chateau Hotel, an Ascend Hotel Collection Member

    (4 reviews)

    Stayed here late November 2018 for a one night stay while en route to Texas. I usually stay within…read morethe block of hotels close to the interstate, yet gave the Chateau a try due to sheer intrigue. Upon check in, I was surprised by the lack of foot traffic. I felt as if I was the only one within the hotel due to how quiet it was. I found out later by the GM in the morning that this aspect, (as well as previous negative reviews on social media sites) was due to the HVAC malfunctioning during the summer heat. No A/C during a Louisiana summer= not a good time. Certainly an unfortunate circumstance, to say the least. Now, back to my stay. The hotel itself feels to be newly renovated, and with French-themed decor that echoed Louisiana heritage. The room was spacious enough for me to not feel cramped or confined- certainly a true room suite that didn't skimp on space. I was in close proximity to the fitness center and outdoor pool area, the former that I can only describe as being pretty basic with a treadmill + a few free weights. And yes, there were no issues with the HVAC ventilation within my room (heating this time). Breakfast was served by the GM. He gave me a choice of shrimp & grits, waffles, cereal, and etc. Since this was a slow time of week due to being just after Thanksgiving, I felt that the GM serving guests breakfast was unusual due to possible staffing constraints. However, this aspect of customer service was well appreciated due to understanding the hotel + local area of Lafayette a little better. My only negative aspect of the hotel may be in its location. Its really a double-edged sword- a benefit that a good proportion of restaurants & shopping is within 1-3 miles away, yet a slight disadvantage in the morning due to heavy traffic that makes a left turn extremely difficult. It you can avoid the morning traffic (like anywhere else), you'll be fine. If not, its best advised to be patient. Overall, I would stay at this property again. Given the level of comfort and hospitality that I was provided, I would say that this property is underrated, and waiting to he discovered by more patrons that may share a similar perspective.

    My stay was amazing that I decided to stay another night !!! (11/20 - 11/22) ... I decided to stay…read moreanother day instead of checking out and getting another hotel close to my destination (it's worth the 2 hour drive back). Shaquille was amazing he recommended we eat at the Bon Temps grill - the food was great and it's walking distance no need to drive! The entire staff at the Clarion is great !! Excellent accomodations and near all the attractions.

    DoubleTree by Hilton Hotel Lafayette - hotels - Updated May 2026

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