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    Buchanan Lofts

    3.4 (12 reviews)
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    Homewood Suites by Hilton Lafayette-Airport, LA - Guest room

    Homewood Suites by Hilton Lafayette-Airport, LA

    (49 reviews)

    $$

    This was one of the cleanest Homewood Suites that I have stayed at and I stay at Homewood Suites…read moreall over TX, LA and OK every week. They have just redone the carpeting and done a complete refresh. It was great. I do have one complaint and it is really a personnel complaint. This may need some training with the individual. My wife who had her hands full building out a breakfast plate for our grandson was embarrassed by a gentleman who looked to be in charge of stocking the breakfast. He yelled out in front of everyone, "Mam, please use the tongs" (she was getting a piece of bread and didn't use the tongs). The proper thing to do since this is a service related job, should have been to go over and help her get it and in a quieter tone, tell her to please use the tongs. She was quite embarrassed as everyone looked her way. So, Hotel gets a 5, Kitchen guy doesn't get a 5, but should be taught how to deal with the non-tonging grandma.

    Need updates! The bed in my room needs replacing overall just need updating in the suite,…read morefurnishing worn Anna looked it. Requested two different irons - the first spewed white powder and white all over my clothing, the 2nd iron head a short which shocked and burned me when I touched the cord. The check out process was challenging, my reservation fell out of the app, so went down for a physical checkout and receipt Anna wasn't in the system any longer, they said I was a no show the night before.

    The Chateau Hotel, an Ascend Hotel Collection Member

    The Chateau Hotel, an Ascend Hotel Collection Member

    (4 reviews)

    Stayed here late November 2018 for a one night stay while en route to Texas. I usually stay within…read morethe block of hotels close to the interstate, yet gave the Chateau a try due to sheer intrigue. Upon check in, I was surprised by the lack of foot traffic. I felt as if I was the only one within the hotel due to how quiet it was. I found out later by the GM in the morning that this aspect, (as well as previous negative reviews on social media sites) was due to the HVAC malfunctioning during the summer heat. No A/C during a Louisiana summer= not a good time. Certainly an unfortunate circumstance, to say the least. Now, back to my stay. The hotel itself feels to be newly renovated, and with French-themed decor that echoed Louisiana heritage. The room was spacious enough for me to not feel cramped or confined- certainly a true room suite that didn't skimp on space. I was in close proximity to the fitness center and outdoor pool area, the former that I can only describe as being pretty basic with a treadmill + a few free weights. And yes, there were no issues with the HVAC ventilation within my room (heating this time). Breakfast was served by the GM. He gave me a choice of shrimp & grits, waffles, cereal, and etc. Since this was a slow time of week due to being just after Thanksgiving, I felt that the GM serving guests breakfast was unusual due to possible staffing constraints. However, this aspect of customer service was well appreciated due to understanding the hotel + local area of Lafayette a little better. My only negative aspect of the hotel may be in its location. Its really a double-edged sword- a benefit that a good proportion of restaurants & shopping is within 1-3 miles away, yet a slight disadvantage in the morning due to heavy traffic that makes a left turn extremely difficult. It you can avoid the morning traffic (like anywhere else), you'll be fine. If not, its best advised to be patient. Overall, I would stay at this property again. Given the level of comfort and hospitality that I was provided, I would say that this property is underrated, and waiting to he discovered by more patrons that may share a similar perspective.

    My stay was amazing that I decided to stay another night !!! (11/20 - 11/22) ... I decided to stay…read moreanother day instead of checking out and getting another hotel close to my destination (it's worth the 2 hour drive back). Shaquille was amazing he recommended we eat at the Bon Temps grill - the food was great and it's walking distance no need to drive! The entire staff at the Clarion is great !! Excellent accomodations and near all the attractions.

    Buchanan Lofts - hotels - Updated May 2026

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