Excellent service by friendly waitress and was very cute and clean inside. Was priced high at $50…read morefor 2 lunches (sandwiches)

Let me begin by mentioning that I am a degreed chef, I worked for 12 years as a flight attendant…read moreand Purser for Pan American World Airways, almost always working the First Class Galley, I have chaired many Tea Gatherings for my local CT Church and entertain frequently by serving an authentic English Tea to friends and family. I have earned and wear with pride my nickname of "The Tea Lady". I have taken Tea Ceremony classes in Tokyo Japan and have enjoyed afternoon tea service at 5 star properties from Manhattan (The Russian Tea Room) to Dacca in Bangladesh. I have enjoyed Tea at The Churchill Hotel in London, The Breakers Hotel under their hand painted ceiling and most recently I reveled in a cherry blossomed Tea Room in Edinburgh at the famous Palm Court of the Balmoral Hotel second only to the Palm Court at The Plaza in NYC. I say this only to provide context to what I am about to say concerning a tea spot in East Greenbush which until recently was one of my favorite upstate NY places to have Tea and escape for a few minutes from our bustling, noisy, distracting world. Just last week I invited a friend to come to tea and lunch with me since we had not seen each other in a very long time and she had had surgery a short time ago. I called Roots at 1PM and asked if their tea service could be ordered for one hour hence. I was told: "Oh no that takes 3 hours to prepare, sorry you can't order Tea now". So I settled on lunch and made an appt for 2PM. (they advertise that they are open until 3PM.) We arrived on the dot of 2, only to be reminded that they close down the kitchen at 2:30 so we should order pretty fast, in addition the kitchen was 112 degrees and the cook wanted to be out of there! We ordered and the meals came out very fast but not before we were asked 3 times by the very loud and frankly intrusive server "were our drinks ok?", "did we want to order NOW", and again, how are your drinks?" My friend and I were talking in a very soft lady-like manner and this person's tenor and intrusions into our conversation was very un-welcomed. My sandwich had mustard slathered on it, so much that I had to wipe it clean in order to eat. My tea had been served w/o the milk I requested and w/o benefit of a spoon with which to stir it when I finally was given the milk. Thereafter there followed an annoying uninvited "visit" by our server approx 4 more times to interrupt the important conversation I was trying to have with my guest. When the cook came out and pulled the money out of the register, and when the server yelled across the large room to someone who had entered the front door, over our heads, I asked my guest: "what time is it?" "2:30" she answered, we were being told it was time to leave in no uncertain terms before the close of their published business day! Then the coup de grace... the lights were turned off! Frankly I was surprised that the vacuum cleaner was not also engaged at that exact time. I stood up and said " Well I gather we are being told to leave?" No answer from either the cook or the server. I asked for the check and shared with the server ( in a very calm demeanor) how she had broken every rule of gracious dining in the 45 minutes that we had been their "guests". I left but not without leaving a generous tip even though she told me since we had had such a negative experience that I did not need to leave a tip. After all it is not her fault that her employer has not trained her in the finer points of hospitality...which is by definition "the friendly reception and treatment of guests or strangers". We were neither treated or received in a friendly manner. I left saying: "Goodbye for now and forever". I went home dreaming of the next time I would be at The Reading Room Cafe in Cos Cob, Greenwich where the customer is treated with the most gracious hospitality ...even if I were to arrive just before closing time at 5PM. Instead of leaving the world behind for one hour we were instead bombarded by the world outside being inside Roots... noisy, distracting and utterly w/o even the semblance of good manners and dining etiquette. Sadly and Sincerely, Mary Howard

Hands down my favorite shop in the Capital Region. This place is adorable and their inventory is…read moreimmaculately curated. They sell a range of home goods, jewelry, accessories, and other various trinkets. I wish I could live in this store - I want my apartment to look like this! This is a great place for gifts, and prices are very reasonable.

Lots of cool Albany swag. Even if you live here, you'll want a sweatshirt! Or a shot glass with…read moreNipper on it. Lots of unique things too, from body butter to bar tender essentials to books about Albany. Stop by and browse! It's a small boutique located in downtown on Broadway.

An amazing place to browse and shop! Always having fun weekend events and Christmas time is…read moremagical. It's a huge place with lots of options to buy.

I am going to say that I love this place, however the last two times that I been in the woman have…read morebeen rude and kind of dismissive. I understand that I bring two small children and it is usually at like 4:30-4:45 but I would appreciate it people actually showed they cared about the customers.

I agree with the other reviewer to buy your wedding dress here! It's by appointment only so you…read morehave the whole place to yourself and whoever you bring with you to help pick out a dress. When I went I told her what I was looking for, she thought a minute and then came back with a dress. I took one look at it and said no way! That won't look good on me! I tried several dresses on and you know what? I ended up buying that first one I said no way to! She was spot on when she picked that one out for me! It was perfect and it looked beautiful on! They also have a full selection of shoes and purses to go with your gown. Service is impeccable, which is hard to find these days. I can't say enough about this place!

De Anna's seems to foster a love/hate reaction. Most of the reviews that have been previously…read morewritten are based upon the bridal services provided by the business. So far, only one other review has addressed the rest of the business which includes women's clothing, jewelry, candy, soaps and other personal care products, greeting cards, knickknacks, and holiday gifts. There is a sign on the back of the building where the main entrance is located, directing bridal service customers in one direction and all others to a different entrance. We were in search of holiday gift ideas and purchases so we avoided the bridal entrance - you probably need an appointment to shop there in any event. As already noted, there are a lot of things for sale in the main store, and that may be a problem. While the clothing, almost exclusively for women ( I saw a sign saying they have men's hats and scarves) appears to be well organized by color, there is so much of it packed into racks and on shelves that it actually is a chore to browse. If you are looking for products made in the U.S.A. or Canada, there are options available. Staff were friendly and helpful in our search for personal care products. They offered to gift bag our purchase and removed all price stickers. However, when we requested who made their chocolate candy, the only response was that it came from a variety of places. As one other reviewer pointed out, an important feature that is lacking in the store is a restroom for customers. You may have to drive a mile or so to find one (Hannaford? Shop Rite?). Also note that they do not take the American Express card.

Great variety of gifts at reasonable prices. Items range from Amish made furniture pieces to local…read moreart. Check it out. You won't be disappointed.

The store is unique, and different for a country setting . We really enjoyed visiting need I say we…read morespent lots of money there, I couldn't resist some of thier outrageous one of a kind items. Very peaceful atmosphere, The owner is very sincere, and offered us tea and cookies, it ws a very hot day and sitting in the gazebo was like air conditioning all natural. we had a wonderful time talking. I can't wait to visit again in a couple of weeks, I have seen numerous items I can't wait to purchased. Thank you for showing us around and all your beautful wall hangings. We will see you soon!

I am overjoyed by their wonderful service and level of caring. The product arrived on time, despite…read moreit being Xmas. The owners of the company went out of their way to make sure that I was satisfied with my order. The product was wonderful and of the best quality. I would highly recommend this company. They are honest, caring and profoundly professional. They were also kind enough to send me samples of their wonderful products. Great service and great products. I wish them nothing but prosperity and success.

Visiting many times for smaller purchases and always given excellent advice we wanted to tackle…read moreplanting more mature trees to assure a legacy given to us with beautiful aging ones. This September it was done in the most professional and knowledgeable way from choosing, delivering and planting. We are so thankful for the gift of sharing a lasting love of trees with this nursery.!

Purchased two Norway Spruce Trees and had them delivered and planted. Andrew, Ryan and Adam were…read moreWonderful. Polite Knowledgable and hardworking young men who did a beautiful job.

If you're looking for something special for your home or a gift for a special occasion, Flourish is…read morea beautifully & thoughtfully curated shop that offers a shopping experience you don't find many places. You can tell the owner takes her time buying beautiful pieces that you're not going to find in every other store. It has become my go to when I need a gift.

An absolutely lovely shop expertly curated with a fine selection of gifts, home wares, jewelry,…read moresocks and unique decor items. The selection of goods are high quality, have an artistic flare, with a hefty dose of whimsy. I loved the selection of men's and women's socks, a beautiful selection of aprons, and hand crafted jewelry. I stopped in the day before Easter Sunday and they had a beautiful selection of hand painted Belgian chocolate eggs that were so beautiful I could not resist buying them for my daughters as gifts. The shop keeper is friendly, helpful and so welcoming. I saw her make a genuine effort to connect with each customer in a way that made them feel welcome. If you're in the area, it is definitely worth stopping in!

Lovely and quaint shop with primitives, gifts, sports gifts, ornaments, Jim Shore and lots of…read moreperfect gifts for that person you know but has everything.... I bet this place will wow them. Friendly and helpful!

I agree with the comment about sensory overload. The aisles are narrow and there is stuff…read moreEVERYWHERE and nothing to buy. Mostly useless tchotchkeys that no one needs: key chains, signs, dolls, stickers, statues, knickknacks. All cutsie, sugary stuff. This store is definately for women only. A man wouldn't be caught dead in there.