I will never park at 10 Aragon parking garage again. I wouldn't waste time with this review if I didn't want to prevent others from getting ripped off. We went to pay at the kiosk on the 2nd floor and were well within the hour ($6), but the kiosk charged us for 2 hours ($12). We pushed the customer service button to speak to customer service, and she kept asking the same questions we had already answered, did not listen to understand what was happening, and then dropped the call. Then we tried to pay at the exit, and had the same problem with a different customer service agent over the intercom. Ended up having to pay just to get out of the garage. read more