I have no complaints about the actual service but to charge me $600 for a flat bed tow 2 miles down…read morethe road is completely ridiculous. I should have called around first and you should too! My vehicle is a 25ft RV on a Sprinter 3500 chassis. There was nothing special needed to get this on a standard tow bed truck. When I was quoted over $600, I trusted them when I asked if this was a typical price and she said they are competitive to the area. If this was a bigger rig and needed a big rig tow, sure maybe, but they should have reduced the price when a standard tow truck was used. i feel down right ripped off.

I requested my own roadside assistance which gave me a 4hr ETA then I decided to call around, top…read moregun showed up in 10min and saved me, very kind and professional people ... would definitely hire them if needed Amazing 5star service

My brother from the Netherlands visited us in NM and visiting the Petrified Forest in AZ was one of…read morethe things on his list. He had planned to make this trip with his wife of many years, but she recently passed away from cancer. He carefully planned this trip in dedication to her. Rather than renting a car, I offered him our Mercedes to make the trip from Albuquerque (Our SUV was in the shop). He made it as far as Gallup when he blew out a front tire in one of the potholes NM is famous for. He only had a limited amount of time scheduled for this visit as he was flying back to the Netherlands 2 days later. Needless to say, he called me in a panic as the car does not have a spare and the fix-a-flat that comes with the car can't fix a shredded tire. Our insurance includes free roadside assistance, so I got on the app and arranged for a tow truck. It took the tow truck company hours before they were on their way. When they were 20 minutes out, I got a message from the insurance company that they had cancelled the tow. I called the tow truck company back and told them to go pick him up anyway and that we would pay cash, and I would fight it out with the insurance company. Minutes later, the tow was re-instated with the insurance company, and he was taken to a Firestone shop in Gallup. Then, I got another notification that the insurance company had dispatched A CLASSY AUTORECOVERY from Gallup. I called them immediately to let them know the car had already been towed. I spoke with Dennis. He asked me what had happened and I explained the situation and told him my brother's trip was falling apart and the reason behind the trip. Since the Mercedes has an unusual tire size, a replacement would not be available until late the next day, and he would have to return to Albuquerque without being able to go to the Petrified Forest. By now, it was early evening. Dennis asked me what the tire size was and put me on hold for a minute. When he came back, he told me he had three tires of that exact size that were taken off a Lincoln and that they were practically brand new. I told him we'd buy two of the tires and he jumped in his van and ran them over to the Firestone shop and dropped them off just before they closed. After that, he drove over to the hotel where my brother was staying to collect the money for the tires. I described what my brother looked like and ironically, he intercepted him walking outside the hotel. He took him back to the hotel and collected the money. The story does not stop here. Dennis had already arranged with Emerson from Firestone that they would mount the tires first thing in the morning, at 6:30 AM. After that, he offered to pick up my brother at 6:20 AM at the hotel and take him to the Firestone shop. He also stopped to get him coffee on the way. Firestone completed mounting the tires before 8:00 AM and my brother could complete his emotional trip to the Petrified Forest. Dennis sold us the tires dirt cheap, didn't get the tow job since it was already completed, but did all of this out of the goodness of his own heart. It is wonderful to find that there are still people like him in this world. He was my brother's guardian angel for a while. My brother says he has a new best friend. While my brother was at the Petrified Forest, Dennis even checked back with me to make sure everything went smoothly and later that evening, he checked back with me to make sure he returned safely to Albuquerque. I'm not sure where Dennis hides his wings, but he's an angel in disguise! A special thanks also goes to Emerson at the Firestone shop for fitting him in early, doing a perfect job mounting and balancing the tires and getting him on his way.

I'd like to say if you got your vehicle stuck n a rock and a hard place I highly recommend a classy…read moretowing because he did the job it is a classy towing, my vehicle was stuck I. A ditch and he fished it outta there no time. I was so greatful, at the end I gave him a hug because I was so grateful.. if u need a tow ask for Dennis hes amazing at what he does. I'm glad he values his customers and treats them kindly hel keep u entertained.. I can't thank him a enough. I'm forever greatful.

The service might have been okay, but the guy who owns the place is a real jacka$$. Not at all…read morepersonable. Avoid if at all possible. He was really rude to me on the phone and he knew I had just suffered a huge loss. He was rude to the guy who picked up the vehicle and there was no reason for it at all. He was just rude. He was expensive compared to other companies too. Not a happy customer.

We were stranded on the side of the road with a broken down truck pulling a horse trailer. Tommy…read morewent above and beyond, towing our trailer to a campground, helping with the horses, and towing our truck to the GMC dealership. He helped us get everything figured out and we appreciated his kindness during a very stressful situation!

Our bike broke down near Gallup, the owner, who rides too, came right out and took us to the Harley…read moredealer in Albuquerque. He even took us to the hotel we had to book last minute, he was amazing and went out of his way to help us and we were so appreciative. When you're already having a bad day, a little kindness goes a long way

Had a little car problem about 30 minutes west of Gallup, NM and Aces Towing came to our rescue…read more Had my car towed to one garage and then to second garage for a second option and Aces Towing did both tows. Overall, we had a great experience.

Thank you Abeita glass for your wonderful service on fixing my windshield I'm so happy with the…read moreservice I was given again Than Bernice Sanchez Albuquerque NM.

UNPROFESSIONAL CUSTOMER SERVICE 2006 GMC Sierra 1500…read more We met Ken Abeita, owner, and talked with him regarding replacing our cracked windshield and about how our drive side front power window goes up very slowly at times. He said he can order the specific OEM windshield we wanted and the intermittent power window issue is due to a motor-regulator going bad. He said he can repair both and instructed us to get the motor-regulator assembly from O'Reilly Auto Parts. We set an appointment for Saturday, 01/27/24 at 10:00 am. On Saturday we arrived at 10:00 am to find the bay doors shut and the office door barred close. We waited 15 minutes and no one came to the shop. We first called Ken and did not get an answer. We then texted him and still no response. At this point we decided to drive around town and returned 30 minutes later to still find the shop closed. We drove the 25 minutes one way back home. Once back home, I noticed a text response from Ken about one hour to one and half-hour later from whence we texted him. It stated that he was sorry, but an emergency came and to contact him to reschedule. On the following Monday, 01/29, I called hime and asked hime if everything was OK regarding the emergency (no response from Ken) and then rescheduled our appointment for Wednesday, 01/31/at 11:00 am. I asked him if he could work with us since Saturday turned into an inconvenience for us. He gave us a generous discount as compensation. This is what happened next: 1. Arrive at Abeita Glass Wednesday at 11:00 am. Ken said due to the bad weather parts for the appointment before me arrived from Albuquerque late. He asked me if could come back hour or hour and half later. 2. I get back to Abeita Glass at noon. Ken said his noon appointment arrived and will have to work on that first. I said to him that I have an 11:00 am slot and should go first. He apologized and asked if I could reschedule. I just said, "that is not going to happen." I did not pursue it since he did not know common courtesy that it was not worth doing business here. We were stiffed once maybe even twice. I cannot recommend this shop for any type of work.

Our van broke down in the middle of the night 40 miles outside of Gallup. Rick answered our call at…read more3:30am, was very polite and even offered to come get us if our tow didn't show. They quickly and efficiently addressed the problem that almost ended our entire cross country trip. Avery was extremely helpful. My heart dropped when we thought we stranded with a van full of kids and having him explain exactly what the problem was and how they fixed it made me thankful I almost cried. While I hope we don't end up stranded in Gallup again I'm grateful we could confidently take it right back there if we needed to.

A friend of mine had a truck repair for a water pump on a Cummins X15. This place charged 12 hours…read moreof labor. 6 hours of labor should have been the most to change on a water pump. Also the final bill was almost double the initial quote. I would recommend another place instead of this company.

Scheduled a pick up ahead time. Service was awesome. Both operators were friendly and very…read morecareful with moving my truck around to get it on the tow truck. I was quite surprised at the price given as the amount was SO much lower than I would have expected. Very happy with Speedway. Will be using them in the future when needed.

Our battery turned out to good. The good guys here cleaned the terminals. And didn't try to sell us…read morea new battery saving us so much money. They were very friendly.

Andrew helped us get our car to the dealership in a timely manner. He was friendly and professional.read more

I can't say enough good things. From the very first call, Seymour was absolutely amazing. He was so…read morecompassionate, caring, and kind throughout the whole process--qualities you don't always find in stressful situations like this. He made everything seamless, walked me through each step, and even sent me a simple link for payment so I didn't have to worry about a thing. Carlos, the driver, was equally impressive. He arrived in less than an hour, which was such a relief, and he was incredibly attentive and careful with my car. He handled everything with such professionalism and care that I instantly felt at ease knowing my vehicle was in good hands. This experience turned what could have been a really stressful day into something smooth and easy. Seymour and Carlos are both outstanding, and I highly recommend to anyone who needs fast, reliable, and genuinely caring service.