Let's be honest, this hotel strictly gets the job done... but just barely…read more
I think the customer service is great, it is a smaller hotel chain, so you really get the immediate service experience, but there are quite a few flaws.
The rooms are extremely (I get it, it's Seattle). The bed is a hideaway bed, which one down is really hard to walk around the room. Again, this just gets the job done.. it's it's right by the Paramount theater, which is where we were going, so I'm not gonna complain about the space when we only stayed a night.
They do have a dishwasher and silverware and plates and everything so that did come in handy and we do appreciate those items.
That said, the Camlin is kind of known for being... old. They don't have vending machines, they do have an ice machine in the basement and a small water cooler in the gym area (also in the basement).
The TV - just terrible. I'm hoping they had DVDs somewhere that you could rent or borrow for the night, but I wasn't aware of when we checked in. Granted I did not ask, so if I were to guess, I would assume it would be in the game room located on the lobby.
The TV was probably one of the worst things I've ever experienced in a hotel. The guide option didn't work so we didn't know what was actually available on the TV and we had to slowly go through the channels to see if they even worked. The service option is not really an option that Camlin provides, so I'm not sure really why that's on their remote.
Also, the only plug-in for your phone charger is on the alarm clock that's located by the TV versus on a nightstand, but that's more because the bed is a hideaway.
The other thing I really dislike is that the parking garage is not connected to the hotel. You do need to walk about 1 to 2 blocks, which is OK normally, but it does suck when it's snowing, or hailing which it did this weekend. Yay us! It's about $45 for a parking pass, which is cheaper than the more luxurious hotels, but again you get what you paid for and at least for the Camlin, they have reserved specific spots for the Camlin residence.
We did find dried blood on our top sheet, this bothered my husband, a little more than me, the customer service was able to resolve this pretty quickly and noted it in our file. I have all the confidence that the Camlin will make sure that this does not happen again.
Overall, it's personally a cheap day for me to go if I'm going to the Paramount theater, but if you're looking for something a little more comfortable, a little more bougie, a little more luxury, there are a few other options in that area that I would recommend higher.
Now, I have used the Camlin twice for the penthouse suites; those are really nice. So if you can afford it, and you wanna splurge, I would highly recommend the top floors. Those alone, I would give a four star.