I appreciate technician David Crull. He displays concern for his treatment outcome. He never fails…read moreto say call if you see any pests after each treatment.

Nice people. After 2 years of service moles are much worse, yet most service reports said no mole…read moreactivity. And occasionally one mole trap. And always poison worm bait. But my fro t yard is embarrassing. Seeking another solution, thought I had a good company but didn't.

Easy to make an appointment. Terry sent a text when he was on his way. Arrived and was totally…read moreprepared to spray. He explained what he would do, completed the job, explained what he did, collected the payment and was on his way. Came in a white truck with the name of the company discreetly posted. It is spring and we were his fourth stop to battle ants. Hopefully we will not need pest control again, but if we do, STL Pest Control is my "go to".

I'm confused by all the great reviews. I hired STL Pest Control specifically for an active vole…read moreproblem. It has been a mess from start to finish. When the technician arrived, I showed him the holes, runways, and plant damage, but he focused on moles and told me he did not think I had voles. I repeatedly explained that voles were the reason I had called. He ultimately told me the treatment he was providing would "take care of both moles AND voles," so I agreed to proceed. This was assured to me numerous times. Afterward, the paperwork described a "Mole Yard Treatment," stated that no vole activity was observed, and showed that the service was a target mole treatment plus a granular animal repellent. I had already tried repellents myself; I hired a pest-control company because I wanted the actual vole problem treated. A repellent is not equivalent to infestation treatment. The apparent lack of knowledge about voles and the inability to properly identify the problem I had specifically hired them to address was concerning to me. Given that pest identification is such a basic part of effective treatment, that significantly undermined my confidence in the service. When I contacted the company about the mismatch, I expected them to apologize for the confusion and perform the service I was originally told I was paying for. Instead, they defended what had been done and tried to manipulate the situation, refusing any accountability. At different points they relied on the fact that the granular product could deter voles, while also explaining that their targeted vole protocol had not been performed because the technician said he did not identify active vole holes. That was exactly the problem: I had hired them for voles, repeatedly told the technician about the voles during the visit, and was assured the treatment would address them. The issue eventually resulted in a credit-card dispute that was resolved in my favor. The company still maintains that I owe the balance and continues sending automated invoices even after I asked them in writing to stop.

Professional, personable, and top notch in their knowledge & execution of the problem. If you are…read morein need for a great pest control company look no further than Pure Pest!

Apple Exterminating is the Best! We tried the rest and the bugs came back. Not sure if other…read morecompanies water their solution down. Apple we never had an issue with bugs after. We have been using them 12+ years. Sorry to hear that our bubbly office assistant Holly has passed. She was truly an asset to the company and she will be missed. He service reps, Paul and Kevin, are great and personable and ALWAYS ON TIME! I hope that things will continue to run smoothly now with Holly gone.

What a nice surprise to find a company that shows real concern for it's customers. No pressure. No…read morecontracts just a desire to do the best for their customers. I can't recommend them highly enough. All of the above and at a reasonable price.

Great company! Very thorough, honest, and amazing customer service. I recommend them to all my…read morefriends.

Great service. Great customer care. They are about excellence. The team works well together. They…read morego above and beyond. When they treat they clean behind them so well. Even cleaned basement bathroom without being asked to. Mind you, this bathroom had not been used in years. Took some elbo grease. From the folks in office to the technicians.... definitely top notch. Will definitely recommend and spread the word. Thank you all so much for the care and consideration. You are on my Christmas card list!​​​

There termite inspections are a scam.. They go into a house ,if they see signs it's been treated…read more find old evidence that is obviously not active .Yet they still fail them on the inspection and shoot them a estimate. So termites or other they fail you ....now you have to get the treatment even if you don't need it .SCAM

This is a solid company, very effective and the price is reasonable. It's 95 dollars for a…read morequarterly service: they do the deck, shed, yard and inside of your home

had the same experience. Called and left message. Nothing. Left a FB message. Nothing. I…read morecalled another business and got an answer and appointment right away. Avoid this company.

I called them about a bug problem and they came out right away, same day! They were super nice, it…read morewas great!

I reached out to them via email 3 times and never once heard back from them. We were trying to get…read moreour new home sprayed before we put in our furniture and wanted to stay local, but ended up using a company further away.

As a real estate broker, i rely heavily on my inspectors and would not use anyone else!…read more The techs are very friendly and professional. They take the time to make sure you have all the facts and do not over-sell u on treatments that u do mot need:)

First let me say this is an outstanding pest control company. The customer service is outstanding…read moreand very professional. I have been a long time customer of Bi State for years and I would recomment their friendly expert service to all family and friends. Plus their service prices or very resonable. They due the job right the first time so you dont have to recall for same issue.