We just got back from a 2 night stay here. I was a bit disappointed with the room - upon arrival we…read moregot into the room and the dresser was broken. Then we turned on the do not disturb light and it was not registering on the outside button. (See photos) all the employees we ran into were friendly. The casino was good, did not find that I was playing well so hopefully in the future that changes.

Very disappointing front desk experience. I had a quick question about my order and called several…read moretimes, but nobody answered. I eventually had to come downstairs myself, only to see the staff standing at the front desk. When I asked why nobody was answering the phone, the gentleman was extremely rude and defensive, questioning why I was calling instead of simply helping me. I was just trying to get a quick question answered. The customer service was unprofessional and disrespectful. Management really needs to address the attitude of the front desk staff. Guests deserve basic courtesy and respect. If I could, I would give them a half a star.

It's all about price and location. Add up the room, resort fee, and parking it comes to around $250…read morea night for the weekend of August 21, 2026. For being a casino that needs some TLC it's seems a bit pricy. Though it was still cheaper by a few bucks then Quality inn, but they came with breakfast so it's a real toss up. The good news is we finally made it to South Lake Tahoe. So, all is well. The pool is indoors. It looks dated as the whole resort does. But it's still nice. The water is cool, but not cold like it is at the lake. They had a lifeguard on duty while we were here. The outdoor space is really run down. Someone also needs to work on the landscape as it's over run by weeds. The room is dated. We do like it for the size and location. It doesn't have an odd smell to it. It doesn't smell old or stale so that is good. It is a very good size room. The 2 queen option was cheaper then the king do we got it. The downside of the room is they don't have a loveseat or couch to sit and watch tv. They do have a single desk chair. The gym is good, we didn't use it, but it is a good size and many pieces of equipment. They even have a recumbent bike which my husband loves. They have one restaurant on site. A diner of sorts that serves all day long. Including bottomless mimosas for brunch, happy hour tacos, and a special $19.99 or approximately priced prime rib dinners. We've eaten there. Nothing special, but works. For us location really matters. We want to be close to the Heavenly village and South of North.

Very disappointing experience at Bally's Lake Tahoe…read more The service was lousy and definitely did not match what I expected from a resort in Lake Tahoe. On top of that, they charge a $25 parking fee, an additional resort fee, and the casino slots felt extremely tight. To make matters worse, the elevator wasn't working, which made getting around the property even more frustrating. When you're already paying resort and parking fees, you expect better service, functioning facilities, and an overall experience that feels worth the money. Unfortunately, that wasn't my experience here. Overall, very disappointing and not a place I would be in a hurry to return to.

9/18/26- From…read moregetting skunked to needing a restroom.. this was a detour back home.. New and nice clean bathrooms..lots of bathrooms.. Parking machine to pay on the way out (inside the casino).. was out of order- no signs saying where to pay- Ended up using the pay station inside the garage.. When I got to the gate it automatically opened and I didn't even put the paid ticket in..(cost $30.. Gas we stopped.. wanted something to eat but couldn't find anything..

Truly the most impressive display of inexperienced staff I've ever witnessed. We arrived Friday,…read morechecked in like normal people, went out... and they canceled our reservation. Peak professionalism. We texted their "Laurel" number (which generously responds every 2 hours) and were informed that yes, they are inexperienced and simply made an "error." Wonderful. Nothing says "welcome" like ruining someone's Friday night after a 5-hour drive. But wait--the room was the real highlight. We paid over $400 for the luxury of having the entire room's power die every time we dared turn on the bathroom lights. Chef's kiss. Naturally, no refund was offered... but don't worry, a tip is still greatly appreciated. If you get a room here don't get the expensive one get the general one , it won't hurt as bad, and opt out of the text message they will bombard you with spam they sent me a link for the gym which looks nice but when I asked about it they said it was not working to walk across the street to harrahs, everything from that text message is fake news opt out

We stayed here last year for the first time and decided to return this year. Rooms are remodeled…read moreand very clean. Pool is nice and lots of areas to lay out. Since last year a sports bar opened, which was very cool, tons of screens and great food and drinks. We rented three rooms and only one had an issue with the keys, but once that was worked out everything was fine. Close to everything so you really can get by without even driving. Everything was great and we will return next year!

Maybe it's been a while since you all left the recent reviews, but we were just there for the…read moreweekend (in the south Sunset Tower) and thought it was incredible! Everything is brand new, remodeled and very high-quality. Not like all of the other hotels that just put lipstick on a pig and call it remodeled. Check-in was no problem at all. The rooms are beautiful and quiet and the beds and pillows are fantastic. We didn't partake in this casino, but walked through several times and it is clean and very well kept. The separate sports book section looks like lots of fun. I have stayed in Ritz Carlton's and JW Marriott that weren't this nice. The pool area is beautiful with Cabanas with furniture and TVs. Our room faced the pool and while we did not see any patrons swimming this weekend since it was a bit windy, the lifeguard was on deck, all by himself LOL, all day. Parking is $22 per day, but there is plenty of it right outside the back door and it is very easy to get in and out of the lot. There is still some construction going on in the main building (the place is HUGE), so they must be finishing up the renovation. Obviously, it is very convenient to everything at Stateline and a short walk out the back into Edgewood golf course. We chose the Golden Nugget (despite its cheesy name and bad reviews) because they were offering 13K Southwest Airlines companion pass points for only $240 per night which is an insane amount of points for that little $. Obviously they are very interested in drawing in new patrons so i'm sure this deal won't last once the word gets out that it's very nice. We were prepared for the worst in order to get these points but we are glad we ignored the bad reviews, couldn't have been happier and will gladly stay here again. Oh, there was one broken elevator in the sunset tower this weekend, but it didn't seem to cause too much trouble. And if I had to be picky, I would like a nicer coffee machine than the pod brewer, but there's a very nice coffee shop just downstairs in the lobby if I was that desperate for an espresso.

This place is absolutely beautiful! We had a room on the 3rd floor which was so roomy and lovely…read more Every aspect of the room was very clean and beautiful. Tasteful decor, a lovely fireplace, soaking tub and just SO nice and roomy overall. The beds were comfortable and room service was lovely. I cannot wait to return! Everyone was kind and we throughly enjoyed our stay.

I've been lucky enough to stay at The Lodge at Edgewood Tahoe three times over the last four years…read more The resort is excellent; just shy of phenomenal. The champagne at check-in is a nice touch. If there's a line, sit by the fire in the lobby or the one outside while you wait. Rooms are good sized, especially the mini suites. Small things keep this from getting five stars: * No true desk area with plugs if you have to work * Lights in bathroom are dim making it harder to shave * Bed is very comfortable but pillows are mid Spa is very nice. I appreciate the steam room and the shared quiet room with snacks. The heated outdoor jacuzzi is epic -- I may have stayed in it for 30 mins. Massages are resort priced but excellent. Food is high quality and good variety. (Will review separately) Lots of onsite activities, especially during summer. Almost all of the staff are over the top friendly. Despite asking every time, I've never been able to get a late checkout. I guess they are always busy.

We've been staying here off and on for twenty years…read more VERY clean. GREAT customer service. Gas barbecues. Great location to park your car and walk to everything. I found this gem reading the business section of the newspaper USA Today , twenty years ago.

We have been coming for years to Stardust. Most of the rooms are small, but remodeled and well…read moreappointed with all the things you need. All of the hotel staff are very friendly and helpful. Lots of wonderful activities like bingo, live music and karaoke and tie-dyeing t-shirts etc. Simple but filling breakfast with items like oatmeal, fruit, coffee and hot chocolate, boiled eggs, waffles, and donuts, etc..

In the basement of Caesars Republic on the way to the underground walk way to Harrahs…read more What a fun area for the kids. It's pretty quiet with the exception of the games making noises. There weren't and screaming kids while we were there. It is also a smoke free area I believe. At least no one was smoking while we were there. They have lots of games that I'd love to play. My all time favorite game is Skee-ball. My husband was already to play, but learned he'd have to buy a card to play and the instructions weren't that clear on how to put the exact amount of money in the card just to play one game. If they allowed you to put cash in or even use a credit card we would have been all over it. I'm really sad the we didn't get to play. There is also a prize counter that we didn't exams closely.

Fun for the kids to run time if the weather is not the best outside or burn energy…read more The arcade was just down the escalator to the left. Each kid got a $30 card with a $5 bonus. They played for about 45 minutes which is a good enough time. Games range from 1.25-$8(larger plush claw machines). After they used all of their credits they got prizes, which was fun for them to do. There are a few soda machines and dip n dot machines around. They also have frozen yogurt and Cinnabon around the corner.

You have to Pay Over $20 Just to park to go Gamble. I Think…read morethis is Terrible Especially for Locals.

I've been here a few times over the years, and it hasn't changed. In my opinion, the place is I…read moreneed of a face lift!! Very typical casino atmosphere. Nothing special about this place at all. The food court is below average for a casino this size, and there isn't much room to sit and eat. If all you want to do is gamble, it will suffice, but if you're looking for something more fabulous try Mt. Bleu down the street.

I gad a nice time in South Lake Tahoe, staying at the Marriott's Timber Lodge Resort. I appreciate…read morethe cleanliness of the resort and the rooms. We stayed in a three-bedroom so my son and daughter's family could have their own space and bathrooms while sharing a living room and a kitchen. We were able to cook breakfast while the kids slept in and heat our leftovers from dining out, with the stove, dishwasher and full size refrigerator. We also took advantage of washing the kids swimwear in the washer and dryer in our room so they could rewear for the next day. I stayed in the 3rd bedroom with an adjoining door and had my own sink, microwave and small refrigerator when I wanted to sit on the loveseat and watch a different TV show in my room. There were 8 of us. The pool is so much fun for the kids. There's also a splash pad, and plenty of room with lounge chairs. There's two or three barbecue areas with tables with several barbecues to use. There's two best part is not having to clean it, because staff are there to keep it clean. Activities are provided for guests in the lobby or at the pool. There's a game room with several video games and we took advantage of the fitness rooms. I enjoyed the crafts we made and cookie decorating in the activity room. There is only one restaurant, Fire + Ice, on the property, but there are so many restaurants and stores right outside the gate from the pool and the lobby. The Gondala is right next to the hotel as well. So convenient to in the evening when there may be music and activities going on. We enjoy making s'mores, which the sell for $5, in the evening by the fire pit.

Stayed here as a guest of a vacation club owner. The rooms weren't as big as other Marriott…read morevacation clubs we have stayed at, but were decent. Rooms were clean and comfortable. Location in heavenly village is perfect for any season, as the gondola for skiiing is right outside the lobby, there are hikes in walking distance, and a short walk or drive to the lake. My biggest pain point Valet parking can take forever and is a pain and that it is the only Option. They only have one restaurant on site (fire and ice), which I didn't try. Check in time is 4pm, but unfortunately our room still wasn't ready until after 4:30pm. We stayed in a party of three two bedroom villas and they were all spread out. The pool area is nice and has a number of grill areas. There is also a kids craft and game room. No daily housekeeping though.

My wife and I had a wonderful time at this Margaritaville resort. I'm glad that I hadn't read most…read moreof the reviews prior to visiting, since many of the other reviewers commented about their frustration on issues that I knew about in advance.. I knew that the mandatory valet parking fee was expensive, and I knew that the resort fee was uncomfortably high. I also knew the Margaritaville brand, and that there would likely be a disconnect between the lake/ mountain experience of Lake Tahoe versus the traditional Margaritaville palm tree vibe. All of that said, there's a lot to like here. The rooms are large, with a separate living room area from the bedroom, there's a dining table, mini fridge, safe in the room, and the water pressure is pretty decent from the handheld shower head. The location is also wonderful, just feet away from the major casinos on the Nevada side, lots of restaurants and retail, the marina, Heavenly village, Edgewood, etc. We spent more time outside the room then we did inside. The TV channels having pretty basic cable was a bit of an annoyance, but since they do have Chromecast, I was able to cast my own TV apps from my phone to the hotel TV. The hotel had a musician come in daily (nice touch), and from their position in the lobby, their voice carried throughout the entire hotel. The hotel itself gives off a layout vibe of an Embassy suites - about eight floors of rooms around a middle courtyard that has the breakfast restaurant on one side, the bar and other seating on the opposite side, and lots of foliage all over. There's also a lot of colorful seating with umbrella covering around the outside of the hotel, which makes indoor / outdoor living easy. That said, I am disappointed with the management/leadership of this hotel, as all of the biggest frustrations are simple fixes that have come up in recurring complaints on this review site. People complain about the lack of engagement at check-in, and I experienced the same thing. Teaching people in hospitality on how to engage with traveling guests is part art and part operational science, but despite all the people who have complained about it, it's still not fixed. I pray that somebody from Margaritaville leadership would take over and start training on how to speak to a customer. I've experienced far better engagement from the cashiers at my local supermarket than I did at this hotel. I've personally trained hundreds of customer service representatives in my 30-plus year career, I was tempted to start teaching people on the spot. Come on Margaritaville, please be better. I've also been trying to come up with a better word for the shuttle management, but I just have to use the word dumb. Before we arrived, I received a text from the hotel informing me of the available shuttle to take us around the local area, and encouraging me to ask the front desk when I arrive. I did ask the front desk agent, and she shared "I don't know when the shuttle runs - it just kind of goes around in a loop. We don't have anything to do with it, you should ask the valet." So I then went to the valet booth, where they said "yeah, it's here when it's here, it picks up and drops off on its own schedule, you should ask the guys who park cars if they've seen it yet today." So when we wanted to go to the marina, we stood out in front and asked the parking attendant, and he encouraged us to stand by the trash can and wait. We waited about 5 minutes (the shuttle was there with hazards flashing, they just couldn't find the driver) at which point we decided to just walk the 1.5 miles on our own. This hotel motivated us to get a lot of steps in over our 4 days.. we never did get to use the shuttle as it never seemed to be available. Even if the hotel has made the strategic decision not to put the shuttle on a fixed schedule, a true "resort" would say, "how about you enjoy our lobby comfortably, and when the shuttle arrives will come get you" (or something similar). To have a plan of putting customers next to the trash can, as a hospitality business, it's just bad leadership judgment. So overall, everything about this Margaritaville gives off the Embassy suites vibe (not a bad thing), from the rooms and layout to the amenities, even down to the "we clean your room when we feel like it" experience (for us, they randomly cleaned it after day 3 of our four-day visit)... And that all comes at a premium price, with additional fees. There's nothing that for me felt like a "resort." All of that is balanced against a great location and the laid-back Margaritaville appearance which I personally enjoy. I keep asking myself if I would stay there again - the best answer I have is probably not at these prices, but if the price was right I would give it another shot.

Honestly, not the best experience for an overpriced hotel. Let me start off with checkin - the…read morefront desk lady was nice, checked us in and provided the AMEX hotel collection welcome letter. We were told we were upgraded because of booking through Amex THC, however, I got the same Two queen bed premium suite that I booked. After calling and checking on the upgrade - they said "that was the upgrade because the hotel was filled with bookings". We didnt get any view or extra amenities. As soon as you enter the driveway - there is always a smell of smoking and weed both near the exits and in the hallways regardless of the no smoking signs everywhere. The bathroom is quite small and has a bit of mold growth on the ceilings, there is absolutely no ventilation nor exhaust in the bathroom. The rooms are small but they work, not many complaints there. The indoor pool is very musty and stinks of strong chlorine with no ventilation again. There is an outdoor patio attached to this but it was a wreck that guests probably have not kept well but the hotel staff also dont bother to clean during the day. The hotel does not have any self parking, and valet is $50-$60 on any given day. To top this off, the hotel charges $50 resort fee, $7 taxes on the resort fee for other amenities which includes a PRE ROUTED SHUTTLE. They say its a shuttle within a 4 mile radius but thats not true and it stops at a ski resort and something else. The only good thing for paying almost $1K for two nights was probably the $100 F&B credit with Amex THC that I could use at the cafe. This isn't even peak season, its late August.