Dotti and Marc are a great real estate team who helped us find our home in the east bay. We sold our old home in Solano county in October 2015 and began searching for our next home in the east bay. We didn't know any realtors in the area. Luckily, a co-worker referred us to Dotti and Marc.
From the beginning, Dotti and Marc were there for us any time we wanted to see a house or if we had questions. We let Dotti and Marc know what our budget was and although I don't consider us high-profile clients by any means, I never felt that I was less important than any other client of theirs. We viewed about 10 homes over the following 2 weekends and found the perfect home for our family during the 3rd week of house hunting.
Throughout the process, Dotti and Marc would point out problem areas of the homes we saw and let us know how much more we would have to spend to fix or upgrade items at each house. We never felt pressured to make an offer or felt that we were being sold on a property. To be honest, with many of the properties we saw, they let us know what problems we would have with the property after buying and why we should avoid a particular property. Marc has extensive appraisal experience, so that comes in handy when estimating repair/upgrade work and letting us know of potentially costly repairs.
Dotti and Marc also went to bat for us and negotiate with the listing agent, which resulted in a fair deal for both us and the seller. Further, they went above and beyond with their customer service. For example, after we received the keys and moved in, we discovered that the showers and toilets main plumbing line was backed up due to recent heavy rains and also the house being vacant for months. Marc contacted our home warranty company on our behalf and was even able to get the service fee waived for us. Also, doing the little things like picking up mail/packages for us that were sent to the home prior to us getting our keys were very much appreciated. Marc even grabbed a package for us and delivered it to our work since he was in the area that day. We were even invited to their holiday party at the end of the year :-).
Thank you, thank you, thank you, Dotti and Marc. read more