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    Dott. Marco Volpi

    4.0 (1 review)

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    10 years ago

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    Ospedale Careggi - Pronto soccorso

    Ospedale Careggi

    3.2(13 reviews)
    2.9 km

    I am finding this hospital more and more professional. I wrote a review yesterday about very poor…read morecommunications with family and friends. Now I have a bigger complaint because the hospital link to customer complaints does not work. And based on my past weeks exerience with Careggi Hospital, it makws sense the hispiral has no cuskmter service. My feiend Javier has been in intensive care for two weeks. He is breathing on his own now, even walking around and anxious to be dischaeged. However, the hospital is scheduling multiple cat scans. I am not a medical doctor, so I cannot questio the rationale for so many scans. But what I do have a maior problem with is that scans are scheduled on multople days in the morning, but never happens on time. Javier often waits until late afternoon, and now today, with no food because he cannot eat prior to the scan. How is a patient suppose to get better if the hospital starves a patient for over 20 hours. His last meal was dinner yesterday at 21:00 yesterday and it is now 18:00 today. This care is becoming poorer every day and no one wants to hear these complaints, this is just there normal operating procedure. This is very sad as I am sure numerous patients are experiencing the same lack of care. Shameful really!

    After 3 days of abdominal pain my doctor sent me to Careggi emergency room for a sonogram. I spent…read moreSEVEN HOURS in there and was never even seen by a doctor. No one even looks at you. Turns out there was one doctor on staff for all these emergency room patients. I walked out. Disgusting.

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    Medical Service

    Medical Service

    5.0(5 reviews)
    1.4 kmDuomo

    Our 11 year old son had a bad cough that was not getting better. The Medical Center got us in same…read moreday and the receptionist was kind and spoke excellent English. After a very short wait, the doctor greeted all of us and gave our son a basic exam in his office. He was very kind and very good with children. He prescribed a steroid, a six day antibiotic treatment and a herbal cough syrup that we picked up immediately at a pharmacy near the duomo for under €30. The office visit cost us €60 and they accepted credit cards. This was a very pleasant experience! Cheers to Dr. Smorlesi and his staff. Grazie!

    This is a fantastic service especially if English is your spoken language. I was recently in Italy…read morefor 3 weeks and midway through, developed an excruciating pinched nerve in my back that increased over time. By the time we arrived in Florence, I could not leave my Hotel (Orto de Medici) due to the pain. The hotel (10/10) contacted this service and Dr Smorlesi arrived quickly at my hotel room. He asked pertinent questions and (without imaging) assessed cervical spine issues. He wrote appropriate prescriptions and gave me a shot of cortisone in my hip. This rescued me! I had been very anxious about flying back to Seattle in so much discomfort but was able to do so comfortably. Dr Smorlesi was professional, respectful and approachable. His fee was more than reasonable at €180. This experience will be remembered as much as seeing The David!

    Dott. Marco Volpi - physicians - Updated May 2026

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