Good spot to go to. Had good customer service. Were upfront and honest. Was in and out very quickly.read more

I had called before hand to make sure they can see the model/make of my car. I cannot remember the…read morename of who answered but she was very friendly and welcoming. When I got there there was a line of people already, we just wait for our turn to move our cars in place. They have a sitting area next to the cars and a small room with a TV if you don't want to wait in your car. Overall I think I was there a little over an hour which was pretty good considering there was a few people ahead of me.

This company is absolutely terrible. I made arrangements for their inspector to go to a dealer and…read moreinspect a muscle car in Florida. Was set for Friday, nobody showed. Get several emails that it will be put off till Monday, after 10am. The dealer closed at 6 pm and nobody showed. Sent several emails and phone calls, no answer. Had to call Master Card to make sure that they didn't charge me. Used Lemon Squad!

From the owner: Prevent A Lemon (PAL ®) is your premier nationwide used car inspection and consultation service…read morededicated to helping used car buyers save money, learn more about the car they want to buy, and be protected from misleading sellers. With a PAL Inspection, you can either pick a PAL mechanic to come with you to the seller's location or have one sent on your behalf when you can't make it, both for the same price of $149. Each inspection includes a thorough 170-point review and will uncover potential costly repairs with instant repair estimate provided so that you can better understand what it may cost to own the vehicle if you choose to buy it. PAL's top priority is protecting and educating buyers. Customers can enjoy the peace of mind they deserve on their next major purchase by getting a PAL inspection prior to buying. The knowledge gained will help negotiate a better deal or walk away from a lemon.

I've been using Brian for well over 10 years. He's a…read morestraightforward guy. He's very honest with his pricing and he will tell you exactly what you need to know about your vehicle even if it bothers you. He's honest and straight to the point. he will not waste your time because he doesn't want his time wasted either. If you want to mechanic that will sugarcoat everything for you and just get you by, this isn't the place for you. But if you want your car to be fixed right and somebody that is straightforward and real, this is the place for you.

mike j I have been…read moretaking my cars to Brian for over 6 years on a regular basis. I have never had a mechanic better than him. He will tell you like it is, straight forward no bull. and very honest. If you don't like facts about whats going on with your vehicle, then hes not your guy for the job.

We thought we were having problems with our motorhome transmission so we took it to the Bakersfield…read moreTruck Center. Travis assigned Eugene to diagnose the problem. Eugene rode in the motorhome with me for two hours with his computer hooked up. He did not find any problems. We did not have an appointment, but Travis immediately tasked Eugene to help us out. Both Travis and Eugene were responsive and professional. They listened to our concerns and did everything possible to diagnose the problem. I highly recommend Bakersfield Truck Center.

Great place to buy your truck. They really help you find a good deal. I would recommend them to my…read morefriends.

Affinity Truck Center is professional and courteous. Both parts and service have gotten much better…read moresince my previous review.

Affinity Truck Center is always helpful. It doesn't matter if it's parts or service, they are…read morealways professional and courteous.

You guys don't understand that truck drivers depend on our rigs to earn a living and a way to go…read morehome. When it breaks down, we're stuck in the middle of nowhere not making money and hundreds of miles away from home. Not cool. You guys did a terrible job. My 2020 International LT is losing coolant very quickly, about a gallon every 4 hours of driving. I told them to take their time diagnosing it and don't feel rushed to get it done before the 4th of July holiday. However, the did it quickly anyway which lead me to believe they did a rushed job to go home for the holidays. Supposedly (which I highly doubt they did correctly) they did a pressure check on the cooling system and found no issues, so they just threw in a radiator cap thinking it'll fix the issue. Guess what? It didn't. Four hours later, my truck ran out of coolant again.

This place has got to be the worst place I have ever done business with. I bought a brand new…read morediesel truck and they were supposed to transfer over our box, After 3 mos we noticed the exterior lights were not working so we took it in to get checked, well they weren't and they charged 800.00 and split the cost with me, even though it was included with the purchase. Then they did some work on my lift gate And it was also still messed up after a 1000.00 repair etc. they included 4 free oil changes and today they told me we only used 2 of the four and after 2 or 3 years the other two were not valid. How do you put a time limit on oil changes? This place shouldn't even get a 1 star. Worst place in Bakersfield with a bunch of crooks. NEVER AGAIN!!!

This place has major problems. If you're a trucker, and you need repair, don't bring it here…read more They have a 2 to 4 day wait to get into the shop, then once you're in a simple job can take days to get completed. My truck came in needing an oil cooler which is a four hour repair on my truck. Apparently when they pulled it off they stripped a bolt which I can understand. What I can't understand is now it's the fifth day of waiting for the repair. The folks at the service desk really don't care, one of them is rather snotty, and they refuse to give you an estimate on when it will be complete. Why you ask? It's because they have a big problem with lack of leadership and an abundance of sluggishness in the repair bays. Never once has the shop manager come up to me to explain why it's taking so long. My boss has called and gotten some answers, but they don't make logical sense. Sounds to me like they're just covering up for sloppy work and deplorable management. Totally unprofessional. I will not be bringing my truck back here anytime during this lifetime. I think I could've bought the part and learned how to do it myself on YouTube faster than taking it here. No kidding.

The review is only from the numerous times I have been to the parts department for work. Every…read moretime I arrive I feel like most of their staff are being bothered for me attempting to obtain parts. The parts staff members are matter of fact and no sense of genuine concern for customer service. Phone inquires are just difficult in obtaining genuine assistance. Being a dealership sometimes just have to bite the bullet and take the service your dealt with. Would definitely try and order else where if at all possible.