This is a perfect example of how exceptional customer service can turn an already good experience into a great one. We drove over 30 minutes specifically because we had our hearts set on trying their bacalaitos appetizer, only to arrive and find out they were sold out. Thankfully, dinner itself was absolutely delicious, so we were still very happy with our meal. When it came time for dessert, however, our crème brûlée wasn't executed as it should have been. Our server, Maira, explained that they were having trouble caramelizing the sugar. Unfortunately, it wasn't successful, and we ultimately had to send it back. What stood out to us was how the staff handled the situation. Maira immediately and sincerely apologized and, without hesitation, told us the dessert would be removed from our check. Shortly afterward, the restaurant manager, Ramon, came over personally to apologize as well. Then came the surprise: the bacalaitos we had originally come for had finally arrived. Ramon told us and went a step further by giving us an order to take home. He absolutely did not have to do that. The restaurant had already handled the dessert issue appropriately and had done the right thing. But he chose to go above and beyond. That kind of service is becoming increasingly rare, and we truly appreciated it. The food was delicious, the atmosphere was wonderful, and the service was exceptional. So, every time we're in Orlando, this restaurant will now be an automatic pit stop for us. Sometimes, it's not about everything being perfect. It's about how a business responds when something isn't. And this team handled it exactly right. read more

Dos Bocas Restaurant - Tostones rellenos con churrasco - Puerto Rican Near Me - Kissimmee, Florida

This not-so-hidden gem located across from Old Town is an absolute MUST VISIT if you are ever looking for tasty Puerto Rican cuisine. Stopped in for dinner and was so blown away by how awesome the service was, our waiter Louis was so friendly and attentive. We never had to wait for a single request and he seemed to anticipate our needs. The restaurant is so well themed and laid out. It was comfortable, cute, and very fun. If you're a fan of Cuba Libre in Point Orlando, you'll love Dos Bocas. The food and drinks were phenomenal! Truly delicious, the housemade sofrito is packed with flavor, everything came out fresh and hot. The bacalaitos had crisp and lacy edges, the bacon wrapped chicken was so moist and bursting with seasoning. read more

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Place was super cute on the inside. Very nicely decorated. Our waitress Dany was so great, very welcoming and gave us some recommendations. I had the margarita which wasn't the greatest, but our waitress was so nice to let me swap it out for something else. The coconut mojito was so good. A must try. I had the steak with grilled shrimp. Steak cooked perfect as well as shrimp. Beans had great flavor. The tostones lacked salt they were ok. Overall, a great fam experience. read more

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Repeat offender!!!! The service and food was so good we went back just days later to celebrate my brother's birthday! Music was great and it was a Friday night and had live singing. We will be frequenting this restaurant obviously. Be aware of service fee when tipping but otherwise fantastic time read more

I went for a repass Upstairs in the hall. I ordered a dish from the restaurant downstairs. Chuleta Kan Kan. Sooo good. They also catered the event and everything was delicious.. the rice , the chicken and the flan!!!! The staff were super Friendly and the decor in the hall beautifully decorated. read more

Dos Bocas Restaurant - Chuleta Kan Kan - Puerto Rican Near Me - Kissimmee, Florida

I have mixed feeling about this one. As a Puertorican myself. I love Puertorican food. And though I always appreciate the freshness of this food its downside is having to wait a bit longer. The food its self was good, it just took long. I do have to also add we were a party of 15. But I have been to places similar to this one with just me and my wife and we still have to wait. The ambiance was great. Parking was a bit tricky being that it was in front of Old Town. I would give them another try. I had the Mofongos with Mariscos Mixtos. read more

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"Wow that's big" were the only words that could leave my mouth. This restaurant has the biggest snapper I have ever seen. My partner and I could've simply purchased one. It was fried to perfection but was honestly lacking in flavor. I also wished we were told how huge the fish was considering the cost was about $150 total. The fish came with your choice of two sides. Their drinks looked appealing although we only had passion fruit juice. I would return for their appetizers and drinks. I would also be willing to give their other food items a chance. read more

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We visited Dos Bocas recently for the first time and were pleasantly surprised by how fun the atmosphere was and how great the food was. The mahi bites are amazing and their fish tacos were phenomenal. Everything we've had there has been really good and we look forward to going again. The servers are all top notch and very attentive. The bar staff makes magical concoctions that are not only pretty, but also delicious. It's a fun environment for families and adults alike, be ready for some music and food. read more

I've always passed by this restaurant and never went in and now I'm glad I finally did!! We came here to celebrate a birthday and ugh it was so delicious. The Miami Vice is probably one of the best ones I had in awhile! You can taste each flavor that was in it and nothing had overpowered. The food was at an amazing portion. I hate leaving a restaurant overly stuffed. I left here feeling happy and satisfied! The staff were so sweet we were greeted with a smile and taken to our table quickly. Our server (I wish I remembered his name) was so energetic. It was pretty cool tho that the server had a picture of every meal on the menu so incase you had any questions he could show you. I would love to come here during the weekend because it looks like it gets real exciting with dancing and music. I can't wait to return! read more

Dos Bocas Restaurant - Pechuga Plancha - Puerto Rican Near Me - Kissimmee, Florida

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This restaurant brings all the island vibes, making you feel like you're right in Puerto Rico. Their famous Orgasm drink,that right is just like the island favorite absolutely delicious. The appetizers especially the sampler are a great start and the red snapper fillet in garlic sauce is full of flavor. The tropical, upbeat atmosphere and friendly, attentive staff make the experience even better. The pool bar adds to the fun setting, making this a must-visit spot whenever I'm in the Kissimmee area. read more

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Not only was the staff horrible but the food was bland. The manager did not want to fix the plate and made us pay for another meal. The service as a whole was horrible. We parked infront do the restaurant and got towed for no reason. We had our car seat inside the car we told the manager to get them to stop they said they couldn't help. Never returning and do not go to this establishment read more

This place is visually appealing from the outside to the inside. Very vibrant and fun. Server was so nice and accommodating. I think her name was Verucasauce. The recommend dish was a flank steak with shrimp and cheese on it. I ordered that, oops. Not the best cut of meat obviously. They did what they could with seasoning but it ended up over-saltified with combination of that melted cheese on top. The mofongo was very good. I do love a mofongo. I would give this place another shot when in the mood for PR food. read more

Dos Bocas Restaurant - Cheesy flank steak. - Puerto Rican Near Me - Kissimmee, Florida

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I ordered a basic grilled chicken with beans and rice. Side order of sweet plantain. Wife got the fried pork. Service was uninspiring. Food for me kinda bland. Tourist prices. I won't be back. Large portion sizes. I could have made this meal at home....better. read more

Nice friendly welcome by Hostess. Our server is Rosie, explained their specialty in Churrasco. We ordered Dorado Fish breaded appetizer ($10) freshly fried but in the dry sideand two lemonades ($6 each) to start. Main course Bistec Encebollado with Arroz Mamposteao and Mofongo relleno de Carrucho. Nice dinning room but music is SO LOUD (it's lunch folks!). Food was fine. Good parking. Lunch was $79 including a forced 18% tip for two of us on a weekday with No alcohol. read more

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This felt special from when we walked in. The music was perfect, staff was welcoming, bar service quick, food was worth coming back, and back again! A true taste of Puerto Rico, right here, available, tasty and authentic. read more

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The Carne Frita was really good! the Bistec not so much but the service is really great and the vibe inside is so fun. Lots of music and I appreciate the staff being so friendly read more

Food is great. Drinks are well balances and flavorful. We were seated next to a speaker so it was hard to have a conversation. Service was OK at best. We had to call on our waiter a few times to get water and drinks refills. It became evident that the service was borderline below average since they automatically include the tip on your bill. read more

Dos Bocas Restaurant - Mojito de Parcha - Puerto Rican Near Me - Kissimmee, Florida

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Stopped in for lunch after a coworker let me know about this place. It's located on 192 in the tourist area. But don't let that stop you. The place is large, and it looks like they may have live music at some point. The food was spot on! I ordered the Mofongo Relleno Pollo which was Stuffed Mofongo with chicken in garlic sauce. OMG! I could have put that sauce on anything. It was creamy and flavorful. My dining companion ordered Bistec Encebollado, steak with onions. This too was tender and full of flavor. Our server was attentive and there when we needed her. We will be back. read more

Let me start by saying we are Puerto Rican, lived on the island and came from NY. We tried a Dominican spot not far from here which was okay. We also went to Pal Campo which was beautiful but expensive and just ok. We came here and this is the best food, prices, and service hands down! Angel was amazing!!!! The Mofongo was the best I've had in a long time. My husband said the bistec encebollado was just like his grandmothers. Our server was fantastic and we were constantly checked on. Our cups were never empty and we are leaving with full bellies and a new PR spot when in Orlando. I'd post pics but nothing is left! read more

Ample seating, ample parking and large array of options. This Puerto Rican eatery is located across the street from Old Town Kissimmee and Fun Spot America. The food came in large portions and was served in a reasonable amount of time. The establishment seemed understaffed, but it didn't really affect our meal. The menu has been changed since we last visited, and there was no longer a starter of Chips with a Trio Dip, but we enjoyed the corn fritters. read more

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Ambiance: really nice restaurant, music playing not too loud and very Caribbean which is probably the best featured restaurant I've been to recently. Staff: Very friendly, courteous, attentive and professional staff all around. From the waitress/server to the floor assistants and cooks! Food: Amazing food choices and the food and appetizers were really, really good. Seasoned right and cooked to perfection! Price: a little on the high end for some of the dishes and appetizers BUT ... they were plenty and as I said, really, really good! Overall, would highly recommend if you've never been there before worth the trip. You can see for yourself and make this wonderful establishment your new home for authentic Spanish cuisine. I've tried other "popular" restaurants (Cilantro) and I'll tell you right now and in my opinion ... they have no chance in comparison to Dos Bocas! For me, well it was definitely worth the 2 hour commute. I came here based on another patrons ratings to see for myself and I would say, she wasn't wrong. It is a great place for family dinners and gatherings yes. Would I visit again? Yes, I would. BUT would have to be when I am in the area, absolutely. Great job "Team Dos Bocas", kudos to staff and its management team there. Best of luck and keep those dishes coming out, people will enjoy every bit of your menu. read more

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Food was amazing everything had amazing flavor. The drinks were really good. I decided to try the blue Hawaiian and it was amazing. The service was top-notch. It was a very busy restaurant but we still got treated amazing. The restaurant is so beautiful. It reminds me of my roots in Puerto Rico. read more

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Absolutely delicious food! I had the fish tacos with this incredible cilantro cream sauce. One of my sons had a cheeseburger that was delicious in his view. My other son had a half rack of ribs and ate almost all of it. My husband had chicken breast with rice and beans and he ate every bite. I will definitely return. read more

Great service and ambience. Food was wonderfully flavored. Best steak tacos i have ever had.

Great food. Mahi Mahi bites and steak tacos are very good. We enjoyed our evening there. We like the ambiance and service. We'll back again.

Shakira was our waitress and she was phenomenal, very nice and helpful!! The ambiance is very nice! Food is absolutely delicious! I absolutely loved my octopus platter, my boyfriend and friend loved their chicken platters. Wait time was about 1 and a half, we weren't too thrilled about waiting that long but once the food came, we were happy. read more

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Definitivamente espectacular!!! La comida en si punto, se pidieron diferentes platos y los tres exquisitos!!! El servicio a otro nivel!! Nuestra mesera Rosie atenta, agradable y muy servicial!!! El ambiance sumamente agradable, buena música en general todo estuvo excelente!!! Comida con el verdadero sabor boricua!!! 100 % recomendado!!! read more

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We were at a husiness trip in Orlando and we were in the mood for some Puerto Rican food. This was a great choice, the food ans ambiance were amazing. The server was very attentive and made sure we had everything we needed. They had live music and played all spanish genres. I definitely recommend if your interested in good Puerto Rican food. read more

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Craving carribean food , well this place did it and more !! Great service , great atmosphere and amazing food (music a bit loud but ...) I'd definitely recommend! read more

Dos Bocas Restaurant - Puerto Rican Near Me - Kissimmee, Florida

Everything was ehh only real plus was it was empty and had seating for 10+ group. The server seemed nice but they forgot things even though she wrote it or marked it down. Some items for the party took forever or were forgotten. Also when we got the food the main side mofongo was inconsistent and had no flavor. In other traditional Puerto Rican restaurants they have a dipping sauce or caldo that might have helped. The fried cheese with guava dip was probably the best thing there the rest of the food was nothing crazy. The empanadas had like half a spoonful of meat too. They had a few wall areas for pictures but nothing I can't just go I take pictures and leave. The beverages were more mix than alcohol so I would have had to get a double to even taste it. They also do something odd with the piña colada that they put blue coloring to it to show it's an original piña colada and not the one with baileys which I'm confused who would add Baileys to a piña colada. Why not die the Baileys one instead they blamed the new bartender for not knowing better well we have order piña coladas many times and they don't add blue curaçao to it ever. Live music only on specific days sucks but I get it. Was more excited to try a new PR place but honestly the location was the only plus as it's across Old town and next to world food trucks. read more

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Food is delicious. Service is quick. Ambiance is on theme. Stopped in here while traveling for work and my coworker & I enjoyed every minute. read more

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We've eaten here a few times already and it is always great. The restaurant looks good outside and on the inside it is very nice and beautiful! Nicely decorated per Holiday as well. The food is amazing, and the drinks are spectacular! The Piña Colada is amazing. The Ferrero Rocher is better than the Nutella. The mojito and the passion fruit drinks are great. The churrasco is not my favorite nor was the chimichurri sauce. The mofongo and sauce it came with was pretty good. The salad was great and the chicken stuffed with maduros was absolutely amazing as well as the rice. I for some reason forgot to take pics of ribs etc but everything is good. We celebrated my mom's birthday there as well and it was amazing and the way they sing and have the instruments is wonderful and makes you feel special for your special day! The cheesecake was good too. read more

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I got the whole red snapper. For the price, I expected the fish to be a little bit more fresh and flavorful. I would've ordered a drink but was told they could only make what was offered on the drink menu. read more

Food was terrible and they over charge 12.00 for lemonade. Tostones were over cooked steak was rubbery. Do not recommend. read more

Wow! What a surprise of great flavors. We began with the appetizer sampler. Amazing! My family just devoured everything in seconds. I wanted to try the stuffed Mofongos which is a mix of plantains. However I went with Lobster and Mofongos on the side so my family could taste pieces of the meal. Mofongos with the side of garlic sauce was perfect! Lobster was cooked to perfection. The shrimp - amazing. Rice and beans were full of flavor and my 4yr old loved it. Although there is a kid friendly menu, we took a chance with main entrées. Overall, this place offers terrific tastes. Highly recommended. read more

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Had never tried Puerto Rican food before today - so wasn't sure what to expect. Service was great and food was good. They had some live music going and the whole place is lively and fun. read more

It was lunch, and I found this little treasure close to where I was working today. I did not want chicken, so I tried out the shrimp stuffed mofongo, and what a great decision ($23). It came in a big plate, and the mofongo took up nearly the whole bottom of it. The mofongo was settled in a seasoned broth, but none of the bites were dry or tasteless. No, each bite was delicious. The shrimp were not slacking in size either, being these thick ones. The service was good, she was prompt and friendly. The ambiance was nice with salsa music playing overhead but not so loud that it was annoying. read more

Dos Bocas Restaurant - Shrimp mofongo - Puerto Rican Near Me - Kissimmee, Florida

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Only one downside on my visit but I hate it!.. Service Charge on my ticket. The only way that I agree for service charge if it goes 100 % to the waitress that gave me an excellent service , but I doubt it. What is the percentage the server received from this charge?.. my problem?.. I DON'T TIP if I pay service charge. After having said this .the place is grate and the food is delicious. WARNING.. as is Puertorican food, is served hot steaming.. I love it like that. The waitress was excellent, her recommendations was great!.. Sorry I didn't ask her name. My wife and me started with the " sorullitos con queso " and " mini alcapurias". Exceptional! For drink the Fruit Passion Sangria.. is a 10 plus! As entree was churrasco, perfectly cooked and delicious. My side was " arroz manposteado" , it was perfect and my wife ordered the mashed " yuca and yautia".. delicious. Great decoration with Puertorican topics. My birthday is this month, the restaurant crew sing Happy Birthday in "plena " rhythm!! read more

Dos Bocas Restaurant - Churrasco with shrimp on cheese sauce with Manposteado rice. - Puerto Rican Near Me - Kissimmee, Florida

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The waitress was superb! She did not have a problem explaining every item in the menu that I was unfamiliar with. She even recommended places my family and I should visit in Florida. This restaurant even offers a person that'll take a family pic for a price. The Pima colada was delicious along with the food. I would recommend to those who want to try a taste of Puerto Rican food :) the waitress made the visit worth it, she was so kind and attentive. read more

Food was very good. Felt like I was eating my mom's food only we went there to celebrate my daughter's 50th and the flan they gave her was terrible! Why? I don't know and my daughter didn't want to make a big deal about it but the bill was very big and I paid it so I had to say something. You know how we pr moms are! ! Oh, We went another time and it was still good the food but did not order desserts. read more