they kicked me out for being on my phone i explained i was messaging my dad whom is in hospital…read morethen rudely talked to me and threw me out

Terrible customer service after manager at Redditch refused us entry during the opening adverts and…read morethen tried to have security throw us out. Instead security were fed-up with the behaviour of the manager and asked us to complain to the company Vue and the shopping centre. CS gave me 2x free tickets (worth £5 given Meerkat 2-4-1) which ran out during Covid so never used and CS refused to re-send.

I.LOVE.EVERYMAN…read more Now that there are two Everyman Cinemas in the area, I'm probably going to be much more of a film buff than I ever would be. Comfy couches, milkshakes to order and wait WHAT!? They sell a Washington wine?! F* Vue, I'm coming here the rest of my days. The Esher outfit has 4 screens, with Screen 1 being the biggest. It's a double decker with great sound and nice two person couch 'booths'. You can also order hot food in and bring alcohol into the cinema screen. Adults only, no crying babies and giggly teens? Heck. Yes. Sadly two things knock this place down to a 4* vs a 5*. Firstly, staff service here is very hit and miss. Very young staff meaning texting / giggling amongst each other can sometimes come above a waiting customer. Additionally, the screens are quite different in terms of comfy rating. Screen 2 has little footrests that mimic say a sofa/coffee table at home, whilst Screen 1 doesn't, which does make it lose just that little bit of comfiness for a long movie. Also, weirdly enough, end booths in Screen 1 don't have a table or a perch, meaning the person closest to the aisle has got to either put their drink on the ground (watch the spillage!) or hold it the entire time... Not ideal. However, it's still a much better (read: Expensive) experience, but I'd take this any day over a Vue (or the Vue in Staines) as it's closer, more intimate and caters to insolently intolerant people like me.

IT'S A BIG HIT!!!!…read more If you want a night out this is a fab place to see a film. It feels like a treat and an enjoyable experience. Four screens, each screen room different but all have comfy couches, chairs and tables, the sound is excellent too. The cinema was spotless and a notch up in decoration, comfort, style and class from your usual Vue and Odeon cinemas. I found the staff helpful. As it was not busy I did not have to wait to be served. We ordered the vanilla and peanut butter milkshake, v nice. As the film started our pizzas were delivered to us. We ordered the margherita and special pizza. The chap taking the order wasn't sure of exactly what the special pizza was said it was ham and capers. I quizzed him a little more and he said Palma ham. Got to say although not large in size they did taste delish and I would not hesitate to have them again. It felt weird eating watching the movie but a great weird, I could get use to this. I was so impressed with the whole experience I became a member as I will be going back to watch more films at this fab place. It is more expensive but it's worth it. Oh yes I will xoxo

Watched two movies in a short gap - both on IMAX. The second time went for The Mandalorian and…read moreGrogu. We being a family who are Star Wars fans, it was a must watch. The tickets were priced at a staggering £22 per person-while even at other locations in the UK the prices were regular and not this high, sheerly for the experience of watching the latest release on an IMAX theatre in the neighbourhood and watching together as a family (our son stays in the UK & we in the US so it was one of those rare occasions when a Star Wars movie releases and we all can be together), we did not mind the exorbitant pricing. Overall a good experience, watching the movie together-on a huge screen with great acoustics. AirCon was not as effective both times, why, can't say.. maybe coz those days it was unusually hot in the country.

Love the deals that the cinema do, ie movies for a £1 and some for £5, the seats are comfortable…read moreand there's enough leg room, its always clean, amd there's a in-house Starbucks, the food could ne more reasonably priced though

This site on the Upper High Street in Epsom has had a varied history - it was home to a succession…read moreof cheap supermarkets until Odeon took it over to build the cinema. It's nice to have a cinema locally, which shows the latest movies even if it doesn't have the largest screens. However, the seats are nicely banked and it's quite comfortable. There's the usual concession stand as well as a small Ben & Jerrys outlet, which does ice cream and juices. As mentioned by Charlotte R, the main issue seems to be staffing. Sometimes, you have to buy your tickets at the concession stand. The staff ratio seems to be low and they struggle to keep the place clean. Also, boo to Odeon for their policy of charging more for tickets on Friday evening and the weekend.

CONSISTENTLY INCOMPETENT…read more Whilst I found the prices of refreshments to be off the scale of shocking, I could live with that as you can choose to buy them or not. What was much worse was that every Odeon Epsom employee I interacted with was incompetent and rude. It's almost like they were all trained to be uniformly that way - a sort of anti-customer service pilot perhaps? The coffee bar staff took about three times longer to make a coffee than normal, then got the orders wrong as they had the person in front of us. They had three people standing behind one till at the refreshments whilst people queued up. The ticket collection lady was busy chatting with her friend and only called us back to see our tickets when we had got halfway up the stairs carrying my children. The lady who was showing people to seats in the screening area couldn't find our seats and I had to point out to her how the alphabet works. I'm glad there wasn't a fire!

When this was your typical flea pit cinema, it was still a wonderful place to visit. I remember…read morecoming out of seeing Return Of The Jedi pretending I was an ewok, excitedly leaving after watching Marty McFly in Back To The Future and being less than enamored with Flight Of The Navigator - well you get the picture. Then it fell into disrepair and became a place you dared your mates to break into during the late 1980s after school had finished. Now, The Rex (as all good cinemas should be called) has been restored to its former glory. When I say former, think 1930s Art Deco, plush red seating, original projector and art house matinées. The place is a treat and a MUST visit for any cineophile. Prices are reasonable (approx £7 at time of writing) but availability is tough. You need to quick on the phone as it seems every person in Berkhamsted is a paid up member. Before each performance (and they are performances!) you can relax in the lobby where there are books on film to paw over or head down stairs and grab yourself a beer or a glass of wine. It's that sort of place. Do make sure you get to your seat in time for the traditional, and I found informative, pre film introduction from the Manager, James. A proud, curious creature James embodies the character behind this most charming of movie houses.

Art Deco, Art Deco, and a bit more Art Deco, this is a more-than-faintly ridiculous, overblown…read morevenue but one of the few places I know of where you can get a meal in front of your film ( with table service) , outside of eating your food off a tray in front of a DVD at home. This is more of an experience than a simple cinema, and seems hugely popular book in advance.

Cheap and cheerful! Love going to Vue in Eastleigh, the staff are always friendly and the tickets…read moreare cheap. Popcorn is always good here too.

Went to see the film Sinners at Vue Eastleigh. Potentially a very good film, but there was…read moresomething very wrong with the sound. No surround sound, just a muffled sound from the direction of the screen and we could hardly hear any dialogue. Really annoying. Ruined a very good film. Contacted VUE's customer service who were just utterly useless and unhelpful.

This is a lovely local little cinema with 2 screens and costing about £7.50 a ticket…read more If you book your tickets online you have the option of getting sent an sms ticket, so you just show that when you get there, and there is a bar, and....they sell ice cream down the front of the screen just before the film starts. That excites me because it is so old school and it's rather rare. In fact, i don't remember the last time i saw it. They show the blockbusters, but also have different film seasons. There is currently a French one on. Today i saw UP and it was great. The cinema was full of screaming, restless kids, but i managed to zone out and enjoy the Pixar goodness.

I love this place. My wife took me as a treat to see X-men and was blown away by the ace customer…read moreservice and that I can sit on a sofa and have a pint while watching the movie. Would have been 5 stars but it was a real pain to book with vouchers what they sell online but do not let you book online with them and that was really annoying. This should however not take away from the great staff and ambiance they have. An ace evening out!!

Showcase has the advantage of a large, free carpark and discounted tickets on a Tuesday with their…read moreloyalty card (alongside Orange Wednesdays). A recent revamp means several of the screens are quite luxurious, though not quite reaching Vue's standards. It's true that the car park does have a flood weakness, but this usually only happens once or twice a year. We tend to go a couple of times a month and we've never had issues with crime, but then we always park at the front.

When we go to this cinema we find good foot and leg space and warmth. However on a couple of…read moreoccasions recently we have had inconsiderate yougsters who come in late and make a lot of noise giggling and hitting people on the back of the head when going to their seats. Once I could allow but it seems to be the "done thing" these days in defiance of normal society. Otherwise we enjoy our experience. When the films finish, we go over to the George pub for a good meal before going home. If you come out late, that is unfortunate...If you know prior to going that the film ends late then eat first at the George.. This is on Loddon Bridge.

What a lovely place to go to the cinema. Friends of my parents go here alot and are always saying…read morehow much they enjoy it. Not always showing the main feature films - bit showing smaller films, many tines French films. This cinema has it's own complete charm. If you love the cinema and want to see something different - most definitely try here.

This is an awesome old 1920's cinema and part of the independent Everyman group. As well as…read moremainstream films, they show livestreamed shows from the National Theatre, Royal Opera House, etc. You might think that live streaming a West End play into a cinema doesnt work, but trust me - it is very well done (and for a fraction of the cost too)! I have seen some superb West End plays there. They have a cool little bar, so get there early, have a drink or a coffee and finish them off while you watch a movie. It's just a nice experience....

Beautiful Cinema, however the films they show have now got too mainstream. Plenty of places around…read morefor Hollywood blockbusters. A Few more indie films would be good.