My garage door opener was beeping this morning, so I called around. Could have had an appointment…read moretomorrow 12-2pm, or sometime Wednesday with another company. Steel City had a tech, Tim, call me, and he was able to rearrange his workload, and came out in less than 2 hours from my original call. Tim was professional, pleasant, and replaced my backup battery in less than 10 minutes, then showed me how to lubricate the track. They also had a very reasonable price. Customer for life!

Super nice and responded quickly to our request for a quote! He was knowledgeable and took time to…read moreexplain the process. We didn't end up selecting them as another company had a lower cost

I have used this business before over the last 24 years , a couple of times. The service is…read moreoutstanding. Brandon has been my technician. I recommend him highly . A real person answers the phone , right away ! They get back to you asap. Nothing lasts forever , so I had to get a new motor . I am very pleased. They trusted me, made the installation , but the back up battery had to go on back order . They asked for no payment until everything was done perfectly and complete . Trust is a good sign. They trusted me because they are trust worthy ,

Have used this family owned business for 27 years Leet and…read morehis sons and the people who work for them are second to none They are superb .. I recently had a very old mid century door replaced . Cody was so helpful and honest and expedited the ordering of a standard door He shoveled my side walk for me and swept out the garage so nicely after he was finished . Prompt , courteous and always professional I strongly suggest/ endorse this business

AVOID. They come out for a repair service call and only give you the option to buy a new system. If…read moreyou decline, they charge you a $150 service fee. The "service" rep even forges your authorization signature on his iPad. The old owner handed over all customer credit card information to the new owner, so the new owners will charge your credit card even if you don't provide them credit card info and even if you decline to purchase (assuming you've used Thomas Giel in the past). New ownership is a firm called Gridiron Capital / GarageCo from the New York area. Not a Pittsburgh company. Candice Giel kept a small minority of the business, she does not control it. Services

We had gotten a quote from Mike 2-3 years ago. He came out explained the process and left a more…read morethan reasonable quote. Unfortunately at that time we weren't ready to move forward with the project. Fast forward to now. I had reached back out, Mike had double checked the measurements and provided and updated quote. We had the door ordered and once it arrived we had the installation scheduled. The installation team was great they communicated their estimated arrival and did a thorough job installing the new door. They also walked through features of the opener and how to sync to the keypad.

I just had my garage door opener replaced and upgraded today to a new Chamberlain belt-drive unit…read more Jason took the time to make sure everything was installed correctly, tested all the features, and answered every question I had. What impressed me most was his attention to detail and the pride he took in his work. It's not every day you find someone who treats your home like it's their own. The new opener runs smoothly and quietly, and everything works exactly as it should. When the job was finished, he cleaned up the work area and made sure I was comfortable with the operation of the new system before he left. In a world where good customer service seems harder and harder to find, this was a refreshing experience. If you're looking for someone honest, knowledgeable, and dependable, I highly recommend Liberty Door Services. Great work at a great price.

Jason was extremely responsive to my call. He arrived when he said he would. He fixed the problem…read morecompetently and quickly. I would highly recommend using Liberty door service again.

Installation Services installed a new garage door opener in my home, as their initial technician…read morecould not repair the original unit, which had well exceeded its useful life. The installer, Alexei was awesome and great to work with. Our house being a little older had some quirks, but nothing he couldn't work through. For any future garage door issues in this home or next, I'll be working with them moving forward. Pricing is fair, as is communication and timing. Highly recommended!

The tech, Jim, was very friendly and did the repair quickly and properly. I have a 20 year old…read moregarage door opener and it was repaired like new. He also cleaned up everything. The price also was very reasonable and I would use them again for any garage door issue.

We had our garage door opener replaced this summer, and couldn't be happier with it. Our old opener…read morestruggled to lift the door, and would not recognize the remote signal until you were practically in the garage. They guided us through which models/features/warranties would best suit our specific application and needs. Installation was quick and professional, including a follow-up visit under warranty when one of the cameras had a wiring short. They came out quickly once made aware of the issue, troubleshot and resolved within 15 minutes. Techs are knowledgeable and courteous, we always highly recommend their services!

Arrived next day after calling. Was right on time, and efficiently fixed the issue. Will use…read moreagain and recommend.

I have used Emergency Door Services twice--once to repair the sensor on a garage door several…read moremonths ago and now to replace two garage door openers. One of my garage door openers had a wire that had ripped in half and caused the door to not open and close properly. On a Saturday, I called and emailed Emergency Door Services to obtain an estimate and to set up an appointment to do the repair (NOT an emergency situation). Within a couple of hours, the cheerful-sounding employee Ray replied to me and said that a service technician would call me to set up an appointment. On Sunday, the service technician called me and said that he would arrive at my house on Monday to do the repair. On Monday, the service technician arrived at my house on time. I think that his name was George, and he had a nice personality. He said that splicing together the wire did not fix the problem and that I needed to completely replace my old garage door opener with a new one. He recommended that I purchase either a LiftMaster or a Chamberlain garage door opener with a belt drive. I went on a home improvement store's website to find a new garage door opener, and then I emailed the link to Ray to get his opinion about the quality. Ray replied that the product looked good, so I bought it, and Ray set up an appointment for another service technician to install two garage door openers. (We decided to replace both rather than just one so they matched.) The next day, the service technician Greg showed up at my house on time. Greg also had a nice personality. He said that the installation of the two garage door openers would take 1.5 hours or so and would cost $280 ($140 each). When he had completed the installation, he showed me how to program my numeric codes into the keypads and how to use the up and down switches, lights, and remote controllers. The two garage doors opened and closed smoothly and easily. He also reminded me to fill out the warranty cards.

I had a really good experience with Emergency Door Services! I called on a Monday, and they were…read moreable to send someone out on Wednesday. I knew something was wrong with my garage door but didn't know what. The technician, Ray, was who i talked to on the phone and also who came out. He was punctual, professional, and super friendly. It took him only a few minutes to find out the problem. My garage door was fixed in less than an hour! I would highly recommend Emergency Door Services!!

I have nothing but praise for Gerald Giel Garage Doors! We had an unfortunate incident where a…read morevehicle slipped out of gear and we needed a new garage door. Sent a message after hours for a quote, and received a call (still after hours!) to schedule the next am to look at the door and confirm what was needed. They were on time- courteous and thankfully had the same door in stock. It was freezing outside, but they were able to schedule installation for the next morning. (Once again on time and friendly / clean staff.) .....This is what really impressed me: Unfortunately, we had a slight problem a month later. I emailed the company on a Saturday, and by Monday AM- there was a crew at our door to rectify the issue. From sales to service (and standing behind the work they do)- this company is top notch and I honestly wouldn't go anywhere else in the future! would recommend!

Resnick Garage Doors installed a new garage door for me in April of this year. Immediately upon…read moreinstall I was not able to get the MyQ app to work with the door. I thought I would be able to do it on my own, but after having issues, I called Resnick to come out. Someone did, but he said he wasn't familiar with the MyQ functionality as it was new. While he was here, "I" figured it out. Unfortunately, it has since stopped working without me touching anything or touching the router. The router is directly above the garage door. I've rebooted the router a few times. Has not resolved the issue. I also have been unable to connect my vehicle's garage door button to the garage door. Resnick told me that was for Lexus to resolve. Lexus did not resolve because they aren't coming to my home to troubleshoot. I called HomeLink and they walked me through some steps beyond the normal steps and the button started to work, but only when the vehicle is 'in' the garage. My 30year old door worked fine with my vehicle and I didn't need the MyQ features. The MyQ functionality came with what I purchased and that's the only reason I am using it. I only bought a new door to be proactive...... before the original door started to have problems. I've had more problems with this expensive door than my 30 year old one. I'm sorry I bought the door. I'm very disappointed in the lack of support I received from Resnick to resolve my issues.