Our family had our Garage Door replaces approximately 5 years ago. Right at the 5 year mark our…read moregarage ceased to work. It began to bend and bow, becoming unusable. Once this happened we contacted Dover and Company and they did not respond to us at all. It was at this point that we started a complaint with the BBB. We then reached back out to the company and they were willing to talk to us at that point. The owner stated that he would be willing to replace the garage door at cost. We indicated that moving forward with that option was not the company taking any responsibility they stated that they would be willing to replace the springs exchanging them with their heavier springs at their expense. We agreed to that and moved forward with getting them replaced. When the technicians from Dover come to our home they did not have the heavier and springs they tried to replace the existing springs with the same weight of springs that we had originally. The technician mentioned it and when we brought up the issue he had to contact his company to get the go ahead to replace the springs. Once that took place, the door was still not able to close. The Technician left at that point. We still did get a bill for this replacement!!! That is a large issue. Not only was it almost impossible to obtain meaningful assistance and a willingness to accept some accountability from Dover and Company but the replacement work was not what we were promised and then we received a bill when it was not warranted nor was the job completed. Dover and Company has proven to be not only dishonest but also does not stand behind their work.

service request. Guy came out, claimed he fixed the door, left and the door stopped working. Called…read morethem. Company was abusive and rude. I asked them to come back out after paying them 130.00 for a service call. They said they'd charge me again. Adamant nothing was wrong. They had photos that the eyes were good. I had an electrician out that told me they eyes were gone. A month and a half later, i got them to come out and replace the eyes. They called me difficult, argumentative, etc. New eyes installed, garage door works. Their behavior towards me and the arguing about the garage door not working leads me to never using this company again.

I called other repair places and got the same response. "We love to come out bit it's going to be a…read moreweek to get you in the schedule"? My wife googles garage door repair near me. Up pops Accent Garage Door. So I call expecting the same answer. Instead I'm told, "My nephew (Brandon) is in the area, I'll have him stop by!" Brandon is in our driveway in less than an hour. Long story short, I have a brand new garage door at a great price fully warranted in less than 24 hours after my initial phone call. Family owned and operated. These people do it right. Treat you like family to get what you need as soon as possible! The big operators don't do that! They just don't get it! The People at Accent Garage Door do!!! Don't waste your time or money calling anyone else!

I called Accent Garage door for the replacement of our garage door opener. The were quick,…read moreperforming their services the next day. Well about 6 weeks later one of the springs broke. I gave them a call on a Sunday they could have come out on a Sunday but it wasn't necessary. So they came the next day and installed the new spring, we talked and we both agreed that both springs should be changed. Anyhow we found a pretty fair company to deal with. Do not hesitate to call these folks for your garage door needs. They will treat you fairly. Brandon did the work both times

Our garage door broke on a sub zero Sunday afternoon. It was a cable and the door wouldn't go up…read moreor down and our vehicles were stuck inside. A quick phone call to doors of Pontiac on Monday morning and they had someone out to fix it..finished by noon! It was worth every penny!!

Extremely knowledgeable and experienced staff. No matter if it is a small or big order, you get the…read moresame great service. I will use Doors of Pontiac for all my future door purchases.

Excellent customer service and excellent work. They installed our new garage door today. They…read moreensured we were 100% satisfied with everything before requesting payment. Highly recommend this company!!

From the owner: At Lansing Door we service all brands of overhead doors, rolling steel doors and dock levelers. We…read morehandle everything from routine maintenance on your home's garage door/opener to high-traffic commercial door systems. We specialize in custom high-lift doors and retrofit.

James and Brad from Ingstrup installed my garage door today. I had placed the order online through…read moreHome Depot because I already had the financing with them. Prior to the purchase I had already gotten a quote direct from them, which was comparable given the different features I had priced. I am very happy that they were the installers as James and Brad were very helpful, efficient and kind. My old broken door is hauled away and the new door runs effectuvely. They even did this in freezing cold weather. I would definitely recommend the company based on my experience.

While their service may be good their hiring and training process is not. They hired my son, a 20…read moreyear old with knowingly no previous customer service experience. He left his prior job on great terms only to be told after 3 days on the job that his customer service was not up to expectations and was abruptly let go. They should have known they would need to train the young man from the start. Now he is without a job. Totally unacceptable business practice.

Frank, the owner of FDS Garage Doors, arrived right on time and replaced a broken spring in less…read morethan 45 minutes. He also adjusted the door and lubricated it. My wife and I appreciate a job well done, and we will definitely use his service again and will recommend FDS to our friends. Dave and Jayne Harasim

From the owner: Commercial and residential custom doors for any situation…read more All technicians are highly skilled and trained also IDEA Certified We are the only company in the industry that does not charge a service fee to come out Ask about our FREE 25-point safety inspection