These guys are fantastic! Father and son kept the appointed time and did the job fast,…read moreprofessionally, and at a reasonable price. I won't mention the name of one of their competitors who we got a quote from. They overstated the problem and wanted to charge much, much more. Scott's G & S is the best and we will use them in the future!

The is the second positive review for Brian. Called him again to replace another broken window…read morewhich like the first time he took care of it quickly , professionally price was very reasonable. Highly recommended and will use him again.

One of our 2 garage doors was acting wonky, idk what was going on, Absolute got here quickly and…read morefigured it out, they also changed a spring and made some other adjustments. Definitely recommend

Always excellent and honest, quick to respond to any call. Great to support a local small business.read more

I had a fantastic experience working with Universal Windows Direct. We had six windows to replace…read more(which met their minimum) and the owner Eugeniy responded to my Yelp request quickly, scheduled my consultation for the same week, and was responsive through every step. The sales person Charlie met with me and took the appropriate measurements, was respectful of my time, and gave us plenty of options. Their professionalism was what sold me on the company--they were not trying to upsell me, or overcharge like other companies would (one other company gave us a 3 hour sales pitch and quoted 20k for the same six windows). Universal gave us a reasonable price and didn't take up unnecessary time. Eugeniy personally ordered the windows to the custom measurements, and when they arrived he brought one to store so that it wouldn't be damaged in transit. He had recommended that we install a new window in our exit door and it was the right call--that entire area looks much improved! The installers were prompt, professional, and the end result was clean, precise, and expertly done. Eugeniy himself came to check the quality of their work and made sure it was done to his standard before receiving the final payment. It is difficult to know who to trust with these projects--if you're looking for knowledgeable professionals who will meet your budgetary and time constraints, with great communication this is the company you want to go with. We will definitely be back in the future for other windows in our home!

We could not be any happier with UWD of Atlanta. We always get 3 quotes for any major renovation…read moreand their quote saved us over 10k from the next closest estimate. Charlie showed us different options of things that we could do to save money without changing the footprint. Eugeniy kept us informed on the timeline as the windows were being made and then as the installation crew were installing. The installation crew were very tidy, professional and had all 32 windows installed in 2 days. Eugeniy stopped by to inspect the work. Completely seamless for us and by far our easiest home renovation project. I highly recommend Universal Windows Direct Of Atlanta.

Our experience with NGRW began both from a personal reference (same customer with two previous home…read moreinstallations/replacements) and a professional reference (head sales guy personally vouches for them), so we knew there were some reputations on the line for the referral. Jonathan (owner), Kevin (salesman), Jeff (installation foreman), Clint (QA/project mgr), and Christine (accounting) were responsive, timely, and thorough in their explanation and clarification of all charges, transactions, and day-of processes. We got an estimate for 18 window INFINITY replacements (upgrade from 1970s construction) including two large picture windows, in early April 2020, with installation on May 26, 2020. After a wonderful day-of installation experience, we moved forward with french door MAX CRAFT replacements for the singular front door; installation occurred on July 24, 2020. The front door had some irregularities in the sealed glass panes and required entirely new door replacements after the initial framing was installed. The QA/PM (Clint) personally oversaw the replacement process to find the best door panels with the least glass imperfections, especially knowing that we will (have) look out new front doors regularly! NGRW was wonderful in working with us to secure project funding (Synchrony), include credit card deposits, and augment final settlement with cash funds. Once you buy even one window with them, you are locked into pricing for life! The manufacture of these fiberglass windows avoids the warping with vinyl and rotting with wood; the insulation presents a new level of sound insulation (we live on a busy through street) and better climate control in summer (our upstairs HVAC died at the end of the cooling season) and winter. We are now moving on with window replacements at the back of the house, along with a new backdoor of a more-simple design. We refer Jonathan and his team to anyone/everyone looking for window--or door--replacements, and we are happy to be included in their business family for the life of our home ownership.

Gave personal check to NG for 50% of expensive front door project on November 10, with scheduled…read moredelivery of components on week of Nov 27. Later initiated and signed separate order to purchase additional lockset for back door to ensure same cylinder keying. Received text and email messages on December 9 and December 11 that project is now on hold and that my action is required. On Dec 10 I scheduled installation dates with NG but salesman is no longer in loop and no NG project manager or specific contact person has been identified. Today called NG back again but nobody can explain why project is on hold again. Hopefully project will be completed soon and everything will progress OK. Not a warm feeling that all is well.

On January 28,, 2023 Atlanta Area Windows and Doors installed Slocomb Pro-Tech vinyl windows. We…read morejust received our gas bill for the first full month after the window installation and it is $75 less than the previous month's bill. Also, during the month of February we also switched from an electric stove to a gas stove so that added to our gas usage and we still saved $75 the very first month. Our electric bill was also a good bit lower. It will be interesting to see our electricity savings this summer when the a/c is on. When you compare the 4.034 therms per day prior to the new windows being installed to 1.838 therms per day after, you can see that we are now using less than half the gas therms, even with now cooking with gas instead of electric. Even with this savings, it will still take many years to recoup the cost of the window purchase BUT the comfort of not having a drafty house is also a huge benefit to my family. The other thing that we have noticed is that the road noise is significantly less. We live on a four lane divided highway with lots of traffic. Other than the loudest mufflers and big trucks we no longer hear the majority of the traffic unless the roads are wet and even then it is subdued from the previous level with single pane windows. The team at Atlanta Area Windows and Door were great from Mark to Walt to the installers. It was a seamless operation. I would highly recommend their company.

I have used Atlanta Area Window & Door 2 times for front door installation at two different…read moreproperty locations. The first time, I'd give them a 5 star. But the second time, I'm giving them a 3 star. I don't have much to say about the first experience since I thought that they did a great job that I hired them for the second job. However, the second job was riddled with issues and heartache. I shopped for quotes from different companies and I awarded the job to Mark and his team. The reason I award the job to Mark is not due to the price but due to the thoughtful and experienced comments he made and when he addressed my questions. I thought that this guy was someone who care and was not in the job just for the money. However, Mark is not the one that actually does the door install. He had a different team install the door and that would be fine as long as there were no issues with the door install. But there were issues. The installation team are great people - someone you could grab a beer with and chat. But they lacked the problem solving and attitude of someone who owned their own business. Issue #1: After the door was installed, the door did not close well. I had to push extra hard to get the door to shut. I asked the installer if there is something he can do to fix that. He did what he can on installation day (took an entire day to install and they worked past 5pm) and had to come back on a different day. On the second day, they made some changes to the door sweep. This made the door close better. However, this created an issue with a gap between the bottom of the door and the floor. While walking outside at night, I saw streams of light shining from under the front door. This allowed insects to enter my house. I brought this to Mark's attention and asked him not to send the same crew to fix the issue because the installation guy had already told me that he did everything he can. Mark was able to ask another guy to come and fix the issue. The new guy showed up and fixed the issue within 30 mins or less. This guy owned his own door installation business and does the door install himself. During the whole ordeal, Mark showed up on day one to supervise and ensure everything was on track but he did not attempt to remedy the work himself. Issue #2: I paid the original door installers $xx (i forgot the amount) in cash to install a nest doorbell. The doorbell was installed but did not work because a transformer was required and they do not install transformers. I had to pay a separate guy to install the transformer. In hindsight, I would should have paid a separate guy to install doorbell who can also install a transformer if needed. This was probably my fault but I felt like I paid for something that didn't solve my problem. Issue #3: 1-2 months after the door was installed, i noticed that pads at the foot of the door had ripped. I asked Mark to fix and his response was that he would send some pads in the mail for me to fix myself. It's been a month and I haven't seen any pads in my mailbox. I paid almost $6K for doorframe and door (which i still have to paint myself). For this amount of money I was expecting a better streamlined, worry-free experience.

Jose was very responsive, he came next day to check what needed to be repaired, gave me a fair…read moreprice, 2 days later he came to repair everything, he was very careful with furniture and flooring, he protected the whole area and did a great job on repairing the drywall and painting it back. I fully recommend him.

Wonderful service! We have had JAC fix our basement twice. They give us a great price and fix…read moreeverything fast. They are very professional and respectful. Definitely recommended!!!

A spring broke on one of our garage doors. Our vehicle was "stuck" in the garage…read more Paul (owner) took my call, gave a rough estimate, and arrived with Luke within two hours! Other than the spring repair, they discussed other "wear 'n tear" hardware that should be replaced, and also gave estimates on full door replacements (wasn't interested at this time). No high pressure sales pitch, just options to consider. They also fixed the sensors that weren't working on the other door, and installed a wireless keypad for convenience's sake. I thought the final repair costs were reasonable. Very friendly and polite and knowledgeable!

Jim McDonald is an excellent tech Quickly evaluated and…read morefixed the problem Gave me some options to upgrade my garage door without putting a hard sell on me. I really appreciate that when I'm ready to upgrade. This is the only company I'll call.

UPDATE 12/8/25 The technician Titus, not only met my…read moreexpectations, but exceeded it! He was very professional genuinely interested in making sure he did everything he could to repair my steel door. He identified options and pros and cons of each option. He took the time to call me in his off work hours to discuss the problems I was having with my door and asked for pictures to make sure he brought the right equipment to repair the door. I would definitely use them again and if fact I am scheduled to have them fix another part that could not be fixed in the current visit and would be a more involved repair project. I am awaiting an estimate of this repair. I am glad that I gave them another chance to prove their expertise in this ares, because Titus's approach and experience definitely impressed me ! ---/ Update: I have heard from the owner Justin and he assigned someone to be out on this coming Monday to evaluate my problem with my door. Further updates to this review should follow after that service visit. -//// Take note that this is a temporary evaluation of this company until I hear back from Justin the owner. Before November 20 approximately 2 1/2 weeks ago, I requested a person to come out and repair my steel door on an outside storage unit. I specifically said I wanted it repaired and if not repairable, an estimate for replacement. I asked several times if there was a fee or service call for coming out Brie, the representative said there was no service fee and it would be as I understood: Come out look at it. See if it was repairable and if not repairable to give me an estimate for replacement door. I specified several times that it was a steel door and I wanted to repair the steel door. On the day the technician was to come out, he said that he only replaces with fiberglass doors because he prefers the quality over steel doors. He doesn't feel that steel doors were durable. I explained to him how many times I specified I had a steel door and wanted to Repair it and only do a replacement as the last resort. I also reminded him how long I've waited for this appointment and that clarification of my needs should've been done 2 1/2 weeks ago when I requested the appointment. Scott, the technician promptly offered to call the owner Justin. After colleague came back, he said that he did leave a message for Justin and his awaiting for him to call me back. Scott also announced that anyone coming out would be a $400 minimum repair service and replacement of the doors would be starting at $2500. I told him I didn't think it was worth it to have someone come out and put two longer bolts so proper adjustment of the door can be made . I also explained to him that which is my evaluation of what it needed to be repaired. But that is only my evaluation. I told him that that's why I'm hiring door company cause they supposedly are the experts and what is needed to repair it! This review may change depending on if the owner Justin calls me back and how they're going to resolve this miscommunication of what me the Customer needed versus what the company could offer. It was a total waste of time as of now

A truly bizarre experience…read more I called them in late March to set up an appointment to look at my back door, which consists of a screen door and fiberglass door that no longer close flush with the door frame. The technician, Titus, was great. He arrived on time and listened while I talked through my concerns. Then he went to work, and after a bit, confirmed what I suspected: Adjustments couldn't fix the issue because the frame itself had become warped. Since it was early in the day, he suggested that he could replace both doors the same day. I told him if the estimate was within my budget, I'd be fine with that plan. He took some pictures and returned to his vehicle to put together the estimate. When he came back, he told me that due to timing concerns, he wouldn't be able to install the doors today after all, and said he'd send the estimate later that day. I told him that wasn't a big deal since the door replacement isn't urgent. He then offered to replace the damaged weather stripping on the door frame before he left. Cool guy, listened, talked through my door options, no complaints. That was five days ago. I haven't heard from the company since. No estimate. No follow-up. No calls, no emails (I've checked my spam folder.) Just silence. Either my house is haunted and I don't know about it or their business is doing so well they don't need the money from a relatively small job like mine. Either way, I'll be looking for someone else to finish the job, I guess.