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Dooley B Scott, MD

5.0 (1 review)

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16 years ago

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CentroMed

CentroMed

1.4(60 reviews)
2.5 mi

This is the second CentroMed location to which I've been assigned since September 2010. The front…read moreoffice staff deserves four stars but the back office (doctors and nurses) deserve none. I realize how difficult it is to run a medical facility that serves indigent patients, but there are regulations to protect patients' privacy and a doctor at this clinic violated one of those regulations. She wrote me a prescription with another patient's name and date of birth on it. Of course I couldn't get the Rx filled with someone else's name on it so I called the clinic. The man who answered said he'd have the nurse call the Rx into my pharmacy and have the nurse return my call. The next day I had a voice mail from the nurse but there was no Rx at the pharmacy. I called the clinic again and said I was returning [nurse's name]'s phone call. The front desk transferred me to the back where the phone rang repeatedly until it returned to the front desk. Again I said I was returning nurse "blank's" call; again I was transferred; again it rang and rang until it rolled back to the front desk. This repeated four times until eventually they hung up on me. Since this HIPAA violation should be reported, I went online to the JCAHO website where I officially reported both incidents (being given someone else's name and date of birth and the aborted attempt at resolving the issue). JCAHO sent me an email saying this clinic was not accredited through them. Isn't that interesting? All health care facilities in this country are supposed to be accredited through JCAHO. Of note, I'm trying to change physicians but the ones I can use who come highly recommended are not taking new patients. (sigh)

I always spend 2-3 hours in office very slow and not enough workers nurses are rude and have no…read moreclue what they are doing

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CentroMed - One of the beautiful paintings in the Family Medicine waiting room.  Gorgeous!

One of the beautiful paintings in the Family Medicine waiting room. Gorgeous!

CentroMed

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Rickerson A Vicki, MD - Magazines & TV in waiting room

Rickerson A Vicki, MD

3.7(3 reviews)
0.1 mi

Dr Rickerson is really a great doctor. I have been her patient for over 15 years. She is very…read morethorough and listens to my medical issues and offers medical advice, natural options or referrals when a specialist is needed. I really appreciate her honesty and availability over the years. She does not push pills and she always seems to keep up with the latest medical information and keeping my medical history correct. She is able to keep my appointments timely and I don't feel rushed. I am so glad to have her as my primary care provider because I truly trust her treatment of my medical needs.

This doctor gets worse and worse as you visit her more and more. I have to go to the doctor 4 times…read morea year for my diabetes and instead of making one a double appointment so I can get my yearly checkup she only has these appointments on Thursday and does not accept other appointments on that day. Never encountered that before. To top it off I am supposed to go to a specialist once a year her people say to go to the appointment and the specialist will do the referral, last time I did that they said they don't work for my PCP, it's her job to do the referral. Instead of $55, I had to pay $175 for a simple visit. My wife and I both don't like the way she talks down to us. She ignores my suggestions and acts like she know everything. I even had to tell her one of my medications was on the list for bad side effects. I liked it better when she had a PA working for her.

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Rickerson A Vicki, MD - Nondescript building

Nondescript building

Rickerson A Vicki, MD - Check in window

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Rickerson A Vicki, MD - Suite 100

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Suite 100

Dooley B Scott, MD - physicians - Updated May 2026

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