We've bought most of our appliances at Appliance Direct and keep coming back for a reason. This…read morevisit reminded us why. Our new refrigerator started leaking, so we called for warranty service -- and Chris reached out the very next day to schedule a time. He came out, ran into a parts issue, and was straight with us about it. Back the next morning at 9am, fixed in minutes. While he was here, I mentioned something that had been bugging us since our dishwasher was installed -- our touch faucet kept randomly blasting water out of nowhere. Not even his call to fix, but he took care of it anyway. Chris is exactly the kind of technician you hope shows up. Knows his stuff, communicates well, and actually listens. -- He's a keeper!​​​​​​​​​​​​​​​​

We have purchased a few appliances from them over the past couple decades. As we have in the past…read morewe experienced knowledge staff, a nice selection and no pushy, stalker sales people. Paul was great and went the extra mile to find the black stainless we wanted. No pressure, great selection, in and out quickly and delivery next day! Thanks Paul!

Every homeowner in Florida knows the secret to a nice lawn is a good, working sprinkler system…read more And, every homeowner who has a sprinkler system knows what a pain in the &#%$ they can be to maintain and keep operating properly. So when I discovered several sprinkler heads needing replacing, I headed to Home Depot. Most sprinkler systems utilize either a 1/2 inch system or a 3/4 inch system. Unfortunately for me my system has a combination of both. So on this particular trip I was looking for both. I found exactly what I was looking for down the "Irrigation" isle. Home Depot has a nice selection of different heads - for both 3/4 inch and 1/2 inch. I also wanted to get the necessary adaptors so that I could transition from 3/4 to 1/2 inch, or vice versa. I also found those required fittings. After getting everything I needed (plus a few things I thought would be good additions to my "emergency" sprinkler system repair bag) I checked out. I really like the self checkout counters. I remember when they did not have them and sometimes the wait for checking out was a real drag. I zoomed through the self checkout and headed home with all the things I needed for a fun-filled morning bonding with my lawn (yeah just what I wanted to do on a beautiful day .....hmmm, I think I hear my motorcycle calling me, lol). I give this Home Depot 4 Stars, because DIY'ers can find pretty much find everything they need to do a project. Also ease and expediency of checkout is a plus. The only downside is when you're looking for someone to help you, it can take some time for a body to actually show up. That being said, everyone I've interacted with has been nice, respectful, and knowledgeable. I frequent this store often and most certainly will continue to do so.

This location is Horrible. The only reason I gave 2 star is because of the few employees that try…read morevery hard. Other than that, the selection is minimal compared to Lowes, there are never any cashiers open, its all self checkout most of the day, and not all self checkout lanes are open. Rental tool center will rent you tools with no gas, tools that don't work. Sucks getting to the job site or when you're ready to start a job and realize the tool doesn't work. Always check before leaving this store, because they sure do don't. It's a management problem!

This place is horrible. Waited weeks for them to fix a dryer we paid $195 for. They kept saying…read morethey needed pieces and a week would go by and NO ONE would show up or bring these pieces they had to order and wait for. Finally they replaced the machine with a machine that's constantly making a squeaking noise and is now not fully drying. The same problem as the previous machine. The button to even swap the cycles is broken and has been since I received the "new" machine. I'm so upset. I thought I could deal with the noise but now it isn't even drying on a full cycle. I wouldn't recommend this place at all Updated to say when I called originally the owner or manager who ever was upset about my original review and said even though you had all that to say we are still working on this for you. What a joke because obviously he was too upset to do anything. Waited over a week for them to contact me after they found all the countless tickets and paperwork for all the pieces and parts they supposedly replaced or fixed and they can't seem to find them all or need another 2-3 weeks to find these papers. He told me he found a ticket from forever ago when I purchase the original machine Aug 15th and contacted them 3 weeks later because it was broken. I waited weeks and weeks for them to come and replace parts or check the machine which never got fixed. They came and replaced parts ONCE and all the other times we were waiting on parts his people never replaced them and I had to hunt them down to come back around because they supposedly had to order these pieces they never replaced. Was also told their people provided me with all this paperwork and when told no one gave me any paperwork for any of the work or even the replacement machine they brought which is broken. I was basically called a liar and told I probably threw those imaginary papers away and didn't notice BUT I kept the receipt for the original purchase . Nothing is being done about the broken replacement because supposedly he spoke to his guys and the person who dropped it off said the noise the machines been making was never there! Even after telling me to call if I had any issues because they replaced the belt and the noise should have stopped. I then asked about warranty on this new machines because it took them the entire warranty for the original machine to replace the original broken machine I purchased from them. The person who dropped it off told me if I have any problems just contact them and it will be okay. Well that was a lie and when I told the manager or owner who ever this he told me well did they give me paperwork. I said no. He said well this is a lesson for you. Always get paperwork. Basically telling me I'm screwed. Not to mention we brought a Samsung and they replaced with with a GE which is obviously priced differently . Overall it's been a horrible experience and I will never go back. No attempt to make this right knowing you sold us trash and then proceeded to replace it with more trash.

Horrible experience. Do not have a refrigerator that I ordered and refuses to give me my money…read moreback. I ordered an refrigerator from Bob, he charged me money for the refrigerator and delivery fee. Driver came out said refrigerator was to big that he couldn't deliver it. Bob called me to set up another delivery and said there was an $65 deference from refrigerators and that there would be an delivery charge for the second. I didn't like this however we agreed on a second price. From today's conversation he said that I didn't ask to charge my card however I remember asking him to do that. He said they would try at the end of the week to deliver the refrigerator that would fit. He called that morning to say they were pack and could not get it out for the morning delivery and that he would call me around noon to see if they could get it on the afternoon schedule. On Tuesday after Labor day got a call from the delivery driver to schedule delivery between 11 and 1, no mention that I owed them anything, I had thought that Bob charged my card for the second try. Drivers arrive to our home, we had a neighbor meet them. I got a call from the neighbor that they wanted to collect a code. I was done with them. I told them to return the refrigerator and to refund me my money. Now a week and half later he called me after I left a message for him to pay me my return yesterday. We talked today he refused to return my complete refund, he wanted to take a half of a deliver charge from it and for me to take my review down from Google. I said no that I need my full refund. I have no product from them, there deliveries were not made, one dew to them not willing to take doors and brackets off and one from them not communicating that there was money due before second delivery. I do not recommend this company, they expect getting paid for not fulfilling their commitment to their customers. I consider this thief and would not recommend using this company for anything in the future. I will continue to pursue getting my refund from them. Stay away from this company in my opinión. They do not do what they say they will​​

Back in 2005, I purchased a new washer/ dryer set from Topline ( then on 520 across from my job)…read moreThe washer I was forced to replace in 2020 moving into my new trailer with indoor appliance floor plan. Two weeks ago both washer and dryer broke down and needed replacement. I went to a few places and was taken aback by prices of new sets. I wound up at Topline on Courtenay in MIsland, where I met salesman, John (JB) Boyd. He was both knowledgeable and informative and has been with the company for many years. He showed me refurbished sets when it became clear that I was struggling with the prices of new. He was very kind and took time to explain each set to me. I had a very good feeling about the sets and the company ~ especially after having had such a great experience with them some 21 years prior! I looked into a couple of other places the next day and came back to see John the day after that. We closed the deal at an affordable price for me~ a huge relief! He called to be sure I could get delivery the following day, a Saturday, and off I went home. That night I received an automated call to let me know my three hour window of possible delivery which John had explained and was again called the next day when delivery was fifteen minutes away. Bob and Adam were there in fifteen minutes and they were happy guys with wonderful attitudes. Bob is funny and Adam is easy going. They were a great team! They had me set up in no time at all! They still had three more to go and remained jovial workers. I cannot say enough good about this entire experience! I immediately began doing laundry as it had piled up I have done five loads at this point beginning small to acquaint myself with the new pair and ending with blankets and towels and sheets. I am getting used both the quietness of my new dryer and the newer sounds of my new washer. I highly recommend Topline in Merritt Is if you're shopping for appliances. If you go~ tell John that I said "hi".

Salesperson John was very nice & competent. Items we bought…read morewill be delivered & installed in a week

I called with a question after hours and Steve took the time to offer several suggestions that I…read morecould try for FREE that wouldn't require a service call. Who does that. What a great guy. He's earned my business when something more serious breakdown for sure.

Steve was FANTASTIC. He returned my call/ text promptly. He phoned and diagnosed the issue over…read morethe phone and walked me through an easy fix. I would HIGHLY RECOMMEND. I went from frantic to washing clothes with a Very short period of time. USE THIS SERVICE PROVIDER WITHOUT RESERVATION

Store is great. Manager is great. Delivery guys were good until they left without telling me the…read morecold water was turned off and I would need to cap the water line before turning on cold water. (New fridge didn't have water and ice feature.) if they would have just said something the whole thing would have been good.

I got a great deal on a side by side refrigerator/freezer that was delivered promptly and installed…read moreperfectly. I got a refund for the new water line because the old one was adequate. Credited back to my account immediately.

Well it's been 2yrs since my last appliance repair. This time it's the ice maker. I received…read moreexcellent communication and a next day service. Tony arrived 15 min prior & got right to work. He was thorough informative & didn't try to up sell me. Unfortunately the part I need is no longer manufactured. But Tony said the fridge is in great working order. The ice maker still works I'll just tolerate the moris code for now. Thank you for your professionalism, timely, honest service.

Electrician Robert is by far the best in his specialty. Responded immediately with expedited…read moreservice, detailed quote provided in less than 24 hrs, and even returned 2 days later for an unrelated emergency call! He provided the best price of 3 quotes, and even captured 3 things both other companies overlooked in their estimates, plus one mistake which would have been an increased cost to the HOA. He knows the code and does everything by the book, protecting the interest of the customer, with immediate communication to share his analysis & recommendations. My condo community has used many vendors in a variety of trades, and Robert's knowledge, communication, quick responding and fair prices make him shine above all others. He is the only electrician we will use moving forward. We've counted on him for major projects like full electric panel replacements for multi-unit buildings, plus 2 urgent service calls for other matters. Same day response to all! Highly recommend!

I have the original 1962 GE Wall Oven in my home, I did not want a new one. The thermostat and…read morebroiler were fried. It was down for two years. I called Top Line and got JBs info, and he repaired it. No other appliance repair that I called would work on it. JB got the parts and repaired it. I love cooking in it and he did an outstanding repair job. Everyone else refused to work on a wall oven. I highly recommend this service and would use again if I need to. I would rate 10 stars if possible.

DO NOT USE THIS COMPANY! John cannot be trusted. He lied to us, my bank and the Better Business…read moreBureau. My credit card was charged twice and he refused to refund my money. Even went in and confronted him in person. Detective confirmed it was credit card fraud. Don't understand how he is still in business!