Contacted Jim's Auto Repair regarding my daughter's car. Excellent and responsive communications…read more They do what they say they are going to do. I found Jim to run a very solid repair shop with the highest level of honesty and ethics.

The business IS an LLC, does carry insurance, and has a valid business license. Fixes our vehicles…read morefor years and has always done a fantastic job. Robin Revill defrauded the shop and left without paying for the services SHE requested. (After claiming to be a Psychologist which she is NOT). The shop has always been reliable and gives great service for my family and friends.

I payed $500.00 and the car is in same condition it was before they look at it will not start.read more

This is truly a terrible place to take ur vehicle. Man talked about my transfer case w/ a smile. So…read morethey changed the starter and it just went out today at the job. Now the man son and he put together a little song and dance. Stole my transfer case off the back of my truck and put that broken transfer case of his on the back of my truck. I called them and told them of the pics I took of my transfer case w/ serial#. Told them their transfer case will be at the road for trash. They came and scooped that up quick. They are thieves and terrible at fixing ur vehicle. Don't go there , they take parts off ur vehicle for their use. No good mechanics left n Laurens. Can't trust them.

We believe this company is practicing Deceptive & unfair business practices based on AutoWorks &…read moreTumblin being partners w same address, same employees, but Not accepting the warranties. Price gouging. Defective & Negligent Mechanic repair work. Failure to completely diagnose parts needed. Not getting written or verbal approval for towing to the Nissan we have never used(requesting recorded calls from telephone service). Not honoring warranties based on original invoice 18579 1 year, 12,000 mile warranty or the invoice 563 & 590 NAPA warranty of 36 month, 36,000 mile warranty. Not honoring warranty: Invoice 18579. 4 spark plugs 109.96 Int manifold gasket 36.86 Coil boots $221.35 Invoice 590 Charged again for int manifold gasket 30.67 Invoice states 2 coil boots have been siliconed by someone trying to repair it. Invoice states vehicle needs 4 plugs Invoice 563 Crankshaft position sensor 41.68 Invoice 590 Charged again for crankshaft position sensor 663.48 Our 2012 Nissan is the same as when we brought it in on 06/28/22. This shop misdiagnosed the issue. This shop failed to diagnose the problem. This shop is responsible for the catalytic converter & other damaged caused by the defective mechanic work ( inv 18579 221.35)to silicone by someone to try to repair the 2 coil boots as inv 590 states. We feel they are obligated to correct their mistake. Price gouging/Unnecessary repair Being charged $663.00 for a crankshaft sensor position? Should we pay high dollars Bc this company could not do the work? What about our warranty on 563 where we paid 95.00(73.15)for a crank shaft sensor? What about the labor of 120.00. This has caused a financial burden the family. Misdiagnosed the problem Invoice 590 Why were we charged for the camshaft position sensor 95.22? Unnecessary repair. After Nissan installed the crankshaft sensor & our car was brought back in to Greenville Nissan under Nissan's warranty of the crankshaft position sensor, Nissan performed an OBD scanner and diagnosed as a P0420 catalytic converter. Inv 590 They misdiagnosed stating Three way catalyst system bank. Why didn't this company catch this code? Unauthorized repair We have never used the Greenville Nissan. All records on this Nissan has been w Greenwood, SC. We never gave written or verbal authorization for the car to go to Greenville. Requesting recorded business call. As of today this is their response from the BBB.k I

if I could put a zero I would. the main guy cussed me out telling me to come to his shop trying to…read morefight me because he can't do a timing chain replacement.

Worked here he charged people for work he didn't conduct and refuses to pay me my checkread more

Great fast service! Found the issue wrong with my hybrid card and fixed it right away! Fast, honest…read moreand reliable only issue was a few pieces was broken off in my car from taken a part off i guess but the guy didn't tell me it happened but i notice everything so i was upset about that but other than that glad they found the issue and saved me a ton of money! The prices are amazing!

I had a car breakdown on Wednesday night Jan.3rd in Chester SC. @ 5:30pm. I imediately called AAA…read moreroadside service whom I have been a member since 2006. I had some breakdowns before but this guy Adam that they contacted was different. He text me to let me know that he was on his way and would be there in 1 hour 4 minutes. He delivered right on time. As soon as he pulled up seeing that I was very cold he told me to go get in his truck to get warm while he hooked my car up. He drove me and my car to my home in Gaffney SC. We talked just like I had known him all my life. He unhooked my car and put it right in my driveway. Adam deserves major recognition as he is very professional and smart. You are very lucky to have him employed with your company.

He takes money a scams not doing repiars an leavin. car in pieces outside moves shop to shop not…read moretelling u where ur vehicle is

From the owner: Restoring Trust, One Repair at a Time! Please call for estimates…read more Hi, we’re C.J. and Ashlyn, the team behind. 1st Class Automotive and Performance, with 25 years of experience in the auto industry, I C.J. have seen firsthand how many shops prioritize sales over service. That’s why we started this business—with a mission to bring honesty, transparency, and real care back to auto repair. Ashlyn plays a huge role in making sure everything runs smoothly, from behind-the-scenes details that keep our shop operating with integrity. Together, we’ve built a place where people can bring their vehicles without worrying about unnecessary upsells or hidden fees—just expert service you can trust. At 1st Class Automotive and Performance, we’re not just fixing cars—we’re rebuilding confidence in the auto repair industry. We’d love the chance to show you the difference.