this place is efficient and fairly priced. everyone I interacted with here worked quickly and was…read morevery personable. I live in DC but am originally from the Hampton roads area. I got a failed inspection going to a place in DC and was quoted $900+ to pass and replace steering boots, i knew there was no way this was true. I went to Phoebus Auto care to get my car inspected and fixed and walked out paying less than a quarter of that! I would recommenced this shop to anyone who wants honest car service pricing, and great customer service.

Joe was a good guy, but the new owner and his wife are terrible! Here is my experience:…read more I took my car there for an exhaust leak under the hood on Tuesday, April 28th. I spoke directly with Tyler the mechanic. I explained to him that I needed to have the car back before Friday, May 1st so that I could drive it to New Jersey so that I could attend a funeral in my family. Tyler agreed to diagnose it but not to start the work so that we would be sure that I would have my car back in time to drive it to New Jersey for the funeral. Tyler kept his word. We spoke by phone on the morning of Thursday, April 30th. He told me that he had diagnosed the problem but had not started the work, that he would be preparing an estimate, and that I could pick up the car at any time. We agreed that I would pick up the car around noon and return it the following week for the actual repair work. So far, so good. However, when I arrived at 1:30 PM to pick up my car, Tyler the mechanic wasn't there and the new owner's wife didn't want to go along with the arrangements that were already made between me and Tyler. She told me that I couldn't take my car because she had not spoke with Tyler about it and that both Tyler and her husband, the owner, were in court. I told her that I had been up all night and that I needed to take my car and go home to get some sleep so that I could get up early to drive to New Jersey, that we had no idea as to how long Tyler would be tied up in court, that I was willing to pay the diagnostic fee, that I was a long time customer there, and that I had always paid my bills. She just wouldn't listen and she just kept insisting that I had to return later for my car for no other reason than because she just didn't know what had been arranged and how much to charge me. This is the kind of inflexible attitude you would expect from a government bureaucrat, not a responsible small business woman. I eventually grew frustrated with her and took a few steps toward my car. She directed one of the employees there to close the garage bay door. This same employee then turned to her and told her the same things that I had been telling her, that arrangements had already been made for me to pick up the car today and return it the following week. She then said something about me owing a diagnostic fee. I told her, again, that I was willing to pay the diagnostic fee. We then went back to the office; I paid for the diagnosis, and I went to my car. The keys were in the ignition. I then backed my car out of the service bay with one of the employees guiding me as I backed it out. This was the safest and best way to back a large car out of the service bay. As I pulled into my garage at home I received a call from the irate owner accusing me of disrespecting his wife, of "grabbing the keys" and of entering the service bay and retrieving my car without proper authorization. None of his accusations were true, but he was so angry and irate that there was no communicating with him. Obviously, I won't be going back there.

I needed someplace that could do a state inspection quickly. Childress was recommended by a friend…read more I called the night before and a friendly service person let me know that state inspections were done on a first-come, first-serve basis and that it would be best to be there early. I arrived at 6:45 to find several others present, just as the gentleman said. The check-in process was simple and quick, yet friendly and personal. I was finished and out of there by 8 am, having met some very nice people as I waited. Don't look for a waiting room nor a lot of amenities, but expect great service!

Avoid at all costs. I took my antique truck in it had a bad rear brake line and I just didn't want…read moreto crawl under and do it. I left it told them what I wanted. Next day 1200 estimate they did a whole truck review and included all sorts of things some I had just fixed ???? I said no just fix what I brought it in for. They refused said 1200 or nothing and by the way you owe us 80 for the inspection I never authorized or requested. They figured they had me because I couldn't leave. Luckily a neighbor close by I could escape to after paying their 80 dollar ransom. Can you say CROOKs

Pro Alignment provided superior mechanical services to my 2001 Mazda Miata. It's hard to find a…read moregood and fair mechanic in this area but these guys know what they are doing. Not the cheapest price, but, very fair and they do it right the first time! Great Mechanics!! A+++++ service!!

Very honest every time I have ever brought my automobiles by for any type of service necessary…read more Always best to have them double check any car work done by a friend! I will definitely return in the future and they have my upmost appreciation for the quality work done and best value in pricing I've found around. Would highly recommend to a friend!

Great honest Company and mechanics. Super helpful and I will go to place for any car repairs and…read moreinspection

My husband & I have been going to Auto Tech for off & on as needed. They are first come first serve…read more. Reliable, dependable and very reasonablely priced for their services. I as a women feel very comfortable using AUTO TECH GIVE THEM A CALL.

Get my inspections here and never had an issue. last time i went they said i needed my front tie…read morerods replaced. since i already had purchased some i replaced them myself. i also had purchased the left and right control arms that i attempted to changed myself but was not having much luck. i took it to affordable tires and they took care of it, balanced the car and passed inspection. all for a very reasonable price.

Every time I come for service they never cease to amaze me. Came for new wiper blades. I don't need…read morebcuz whoever replaced them the last time didn't remove the plastic cover from the blade.

They fucked up my bmw fuel lines and told me take it somewhere else 0/10 all I asked was them to…read morelook under my car cuz some loud clinking now my entire oil and fuel is sitting on the ground and they won't take responsibility and told me take it to another shop to verify ts like I can verify when I took it in I didn't have a giant puddle under my car and just got a oil change, after the visit I can't even take my car on the road and I drive it there fuck this shitty ass shop

I get it's July 4th but why is the shop closed if you said my car would be done by Wednesday it's…read morenow firday and didn't even put they were closing on the fourth and they haven't called me to inform me what's wrong with my bmw that's it but I guess since I'm black I'm very bottom of the list so yeah I'm pissed off the couldn't even say hey were are gonna be closed the 4th cuz I woke up walked there to get my car cuz they haven't updates shit on the site so I walked there for nothing and they are taking they sweet time wouldnt recommend if it's urgent just want your money from what I've seen this week now I gotta wait til next week for them to still have no results on my car thanks guys

This was my first experience with this shop. I brought my truck in for three things: an oil change,…read morea state inspection, and a windshield washer fluid hose repair. All three items were completed, so this isn't a review claiming that nothing was done. My concern is with the quality of the service and the follow-up afterward. During the inspection, I was told my truck needed a new engine air filter. The problem is that I had recently installed a high-quality reusable K&N filter. That recommendation immediately made me question how carefully it had actually been inspected. During the oil change, I noticed I was being charged several dollars more per quart of oil than the nearby auto parts store charged. To their credit, after I questioned it, they adjusted the bill. However, I shouldn't have had to catch that myself. In addition, when I left the shop, the "Check Oil" maintenance reminder had not been reset. My biggest concern involved the windshield washer hose repair. I was originally charged a diagnostic fee for what turned out to be a straightforward repair. After I questioned it, the charge wasn't removed--it was simply reclassified as labor. Before leaving, I asked exactly what had been done to repair the hose. This is a known issue on my model truck, and simply reconnecting the hose often means it will separate again. A simple zip tie is a common preventive fix. I never received a clear explanation of what repair was actually performed. To be fair, I contacted the owner before posting this review. Ryan responded promptly to my first email, which I appreciated. I then sent a follow-up email on June 8 asking one straightforward question: "What work was performed regarding the windshield washer hose repair?" More than a month later, I still have not received a response. No repair shop is perfect, and I don't expect perfection. I do expect careful work, fair pricing, and clear communication when I ask reasonable questions. Unfortunately, too many small issues added up, and the lack of follow-up from the owner ultimately led to this rating. There are many repair shops in the area, and this experience didn't give me enough confidence to return.

I came here on short notice when I noticed my state inspection was about to expire! They got me in…read morethe same day and completed the inspection in about 45 min. The waiting area is separate from reception but was clean and had a TV and coffee available. They did a nice job and were prompt and friendly. I'll definitely consider them for autowork in the future, although the limited hours are a little bit of a deterrent for when I have long work hours.

We continue to take our cars to Bill Smiths after over 25 years because the service is…read moreprofessional, helpful, and reliable. Our most recent service was inspection and mileage service for a 2002 Honda Accord. They looked it over, checked and performed all maintenance items that were due, and completed the service as expected. We are confident the car is in good working order after the service, and there was no trying to upsell us additional maintenance that was not required. They are a very busy shop in the summer with a lot of a/c work, so call to make an appointment.